1. CredoGov VDI Introduction James Gunn 619.752.3752JGunn@CredoGov.com

2. Introduction The real value in transitioning to a virtual desktop environment is realized when a variety of seemingly conflicting requirements are met The real value in transitioning to a virtual desktop environment is realized when a variety of seemingly conflicting requirements are met End users are happy End users are happy Organizational needs for Security and Compliance are met Organizational needs for Security and Compliance are met G6/CIO has the control needed without adding costly resources G6/CIO has the control needed without adding costly resources Overall system performance and cost of ownership are improved Overall system performance and cost of ownership are improved

3. Definition Virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system within a virtual machine (VM) running on a centralized server. VDI is a variation on the client/server computing model, sometimes referred to as server- based computing. The term was coined by VMware Inc. but now tends to be used as a generic term for desktop virtualization, not a particular vendor. Virtual desktop infrastructure (VDI) is the practice of hosting a desktop operating system within a virtual machine (VM) running on a centralized server. VDI is a variation on the client/server computing model, sometimes referred to as server- based computing. The term was coined by VMware Inc. but now tends to be used as a generic term for desktop virtualization, not a particular vendor. Technically, VDI is the infrastructure (hardware and software) that makes desktop virtualization possible. Technically, VDI is the infrastructure (hardware and software) that makes desktop virtualization possible.

4. VDI basic differences with RDP, Remote FX, Terminal Services VDI VDI Individual Virtual Machine for each user Individual Virtual Machine for each user More tailored/customized user desktop experience More tailored/customized user desktop experience Fewer issues with application compatibility Fewer issues with application compatibility Remote Desktop Protocol (RDP, RemoteFX) Remote Desktop Protocol (RDP, RemoteFX) One Windows Server Operating System and a set of applications that are shared with multiple users One Windows Server Operating System and a set of applications that are shared with multiple users Possible application issues that may not be easily dealt with Possible application issues that may not be easily dealt with Users cannot freely tailor/customize their desktop Users cannot freely tailor/customize their desktop

5. Benefits Security – Better (Gartner) Security – Better (Gartner) Data is secure in the data center typically with enterprise backup, disaster recovery and High Availability solutions Data is secure in the data center typically with enterprise backup, disaster recovery and High Availability solutions If the virtual desktop/endpoint is lost or stolen, data is in the data center If the virtual desktop/endpoint is lost or stolen, data is in the data center Manageability - Better (Gartner) Manageability - Better (Gartner) Centralizes management of the endpoint to the data center Centralizes management of the endpoint to the data center Flexible and Consistent access to desktop, not constrained to your local office and desk Flexible and Consistent access to desktop, not constrained to your local office and desk Endpoint refresh cycle can be longer (Gartner) Endpoint refresh cycle can be longer (Gartner) Quickly provision new virtual desktops Quickly provision new virtual desktops Savings in reduced support costs including reduced help desk calls Savings in reduced support costs including reduced help desk calls Power savings based on lower Power Consumption (Gartner) Power savings based on lower Power Consumption (Gartner) Access to virtual desktop from various endpoints including mobile devices Access to virtual desktop from various endpoints including mobile devices Thin and Zero clients as PC replacements can provide lower cost (Gartner) Thin and Zero clients as PC replacements can provide lower cost (Gartner)

6. Considerations Requirements Analysis, Proper Design and implementation Requirements Analysis, Proper Design and implementation Ensure proper performance for all user classes, eliminate or mitigate single points of failure, etc. Ensure proper performance for all user classes, eliminate or mitigate single points of failure, etc. Communication to properly set user expectations Communication to properly set user expectations Virtualization does not work well with all applications Virtualization does not work well with all applications Must assess all applications and mitigate potential issues Must assess all applications and mitigate potential issues Many organizations have extended the useful lifetimes of their desktop PCs leading, in some cases, to capital savings. However, this strategy has simply raised operational expenses and user downtime (Gartner). Many organizations have extended the useful lifetimes of their desktop PCs leading, in some cases, to capital savings. However, this strategy has simply raised operational expenses and user downtime (Gartner).

7. Dell Virtualization Roadmap Methodology Information driven decisions through an established, repeatable process Manage, monitor and maintain Operate Capture the value Implement Make informed decisions Blueprint Assessment Understand the potential Discovery Workshop Is the solution right for your customer? Feasibility Lay the path for success Design & Propose Find the right users Understand your current environment and identify the best user devices to virtualize Define ROI Dell’s Economic Impact Analysis Tool defines potential savings and costs Design the right solution With a full understanding of your needs, together we’ll choose the best-of- breed solution Manage the solution Dell can deliver ongoing management of your Desktop Virtualization Solution

8. Spectrum of Access Devices Notebooks & Ultrabooks Dell Ultrabooks & Notebooks integrate virtual clients enabling new levels of mobility, security and manageability Thin and Zero Clients Dell Wyse offers a full array of clients from economical access devices to higher performance computing clients Mobile Devices Enterprise-class tablets and smart phones make virtual access more pervasive than ever. Repurposed Existing Devices Immediately gain benefits of desktop virtualization by leveraging investments in existing devices. Third Party Devices Today’s workers expect to bring their own devices of choice to work and expect IT to enable access

9. Dell Desktop Virtualization Portfolio Desktop-as-a-Service Offers DVS 10 seat DVS Simplified Appliance DVS Enterprise Active Infrastructure DVS Enterprise Windows 2012 DVS Enterprise Citrix, VMware Simple Easy Try it Robust Scalable DVS Enterprise vWorkspace (Quest) DaaS Proof of Concept Simplified experience delivering on-demand access to business class computing through Dell infrastructure from Dell datacenter Smaller, Entry Level Larger, Enterprise

10. Conclusions– Next Steps Our team is vendor “agnostic” and highly skilled in providing and supporting comprehensive VDI solutions from our partners, including Citrix, VMware, Microsoft, etc Our team is vendor “agnostic” and highly skilled in providing and supporting comprehensive VDI solutions from our partners, including Citrix, VMware, Microsoft, etc Dell has Validated VDI Reference Architecture Solutions Dell has Validated VDI Reference Architecture Solutions Dell has an entire Best of Breed portfolio of VDI products, Servers, Storage, Networking, Thin and Zero Clients, Mobile devices, Thin Notebooks, etc. as well as the ability to integrate with your solutions already in place Dell has an entire Best of Breed portfolio of VDI products, Servers, Storage, Networking, Thin and Zero Clients, Mobile devices, Thin Notebooks, etc. as well as the ability to integrate with your solutions already in place Thank you for your time and consideration, we would appreciate the opportunity to discuss VDI in more detail with you and your organization!! Thank you for your time and consideration, we would appreciate the opportunity to discuss VDI in more detail with you and your organization!!