What's New in OnCommand Insight 7.0.1 September 2014 Rev 1.1 NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

The Value of OnCommand Insight To Our Customers Cost Management Operational Troubleshooting Quality of Service Across the multi-vendor infrastructure Visibility What do we have? where is it? How do applications map to the infrastructure? Has it changed? Availability What is the impact of change? Do we have redundancy? Where are the risks? Predictability & Performance Where is the bottleneck? Where to optimize and tune? How do we tier applications? Capacity Management & Utilization How much of what we bought are we using? Who’s using and paying for it? Do we have to buy more? Network Storage Servers OnCommand Insight Server (Operational client/Data collection server) 4 CPU cores (Virtual or physical) 16 GB RAM Please configure C: drive of 40 GB, D: drive 60 GB or one big C: drive of 100 GB 64-bit Windows version preferred (i.e., Windows 2008/R2) IP connectivity to devices to be monitored and port 80/443 accessible to all clients Based on less than 5000 FC ports & 2 PB of RAW Storage   OnCommand Insight Data Warehouse (Reporting Server) 8 GB RAM Please configure C: drive of 40 GB, D: drive 80 GB or one big C: drive of 120 GB 64-bit Windows version preferred (e.g. Windows 2008/R2, 2012) IP connectivity to both servers above, and port 80/443/8080 accessible to all clients NetApp Proprietary – Limited Use Only

What’s New in OnCommand Insight v7.0.1 Management and Analysis Usability Currency Storage Manager Dashboard VM, ESX Performance in DWH Host File System Level Utilization Simplified and Improved NPIV modeling EMC Data Domain IBM XIV Performance Violin Memory *BETA Published Rest API Common Access Card support Firefox support for Data Warehouse IBM Cognos Business intelligence Package updated (10.2.1) Link and launch Swing UI The first group of features falls under Management and Analysis. New features added to OnCommand Insight v7.0.1 that enable deeper or simplified analysis of the data center storage, compute and SAN switch environment The second group is Currency. Latest additions to our supported vendor data source libraries and emerging integration technologies. And lastly, Usability. Features or Enhancements made to benefit our end users and streamline their overall experience. Improvements in accessibility, usability, maintenance (tool time) and visualization. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

What’s New in OnCommand Insight v7.0.1 Management and Analysis NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Storage Manager Dashboard A dashboard designed for Managers and Business Analysts for application capacity planning and identifying cost saving opportunities NEW Contents Storage summary level information for used vs. allocated capacity, connected vs. total switch ports, FC bandwidth and Storage capacity trends by tier Storage traffic trend for yesterday, last 7 days and last 6 months Top 10 demanding applications Daily storage performance by tier Orphaned capacity by tier Specific emphasis was placed on facilitating the needs of Management and Business analysts with the addition of the Storage Management Dashboard. A single dashboard that allows the rapid visualization of current and future issues in the storage infrastructure, from a single page that can be viewed on a web browser, on a laptop, desktop, or mobile device. This single page uses a color scheme that enables colorblind users to understand the data and the page can also be printed on a black and white printer and still convey the information. The information is structured on the page so that the most commonly required components are displayed in the top and left of the screen and the least frequently required information is in the bottom right corner. The information is refreshed daily by the OnCommand Insight tools and stored within a data warehouse. The OnCommand Insight collected data is also augmented with information that is configurable by the user to give context and allow comparisons. The dashboard is broken into seven widgets each containing contextual information on certain aspects of the storage environment: Requirements: OnCommand Insight Discover, Perform and Plan Modules Configurable SLA’s via Report Studio Data refreshed daily 3:00 AM. * ETL recommended once per day NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard examined Total, Used & allocated 12 Month trended capacity (PB). Total, Used, Targeted & Forecasted Capacity (PB) Connected vs. Total switch ports 12 month trended connected ports. Total, Used, Targeted & Forecasted ports usage(K) Last 5 weeks Connected FC utilization %. Actual, Low, Mid, high port utilization % graph Tier used capacity 12 month trend (PB) Total, Used, Targeted , Forecasted Tier capacity (PB) by Tier Tier capacity number of months till full Summary Pane The top “Summary” widget details the capacity of storage, the switch ports and how they trend over time for the last 12 months. It also plots how the current state is in terms of capacity, how OnCommand Insight predicts it will be and gives a context by allowing the entry of a target. This allows an end user to track their usage and compare and contrast to where the system thinks they will be and where they want to be. For example the user could configure the system to show the target and forecast for the end of the financial year so they can track how they are growing capacity compared with the forecast, this enables them to adjust their trajectories and budget allocation. The other information displayed in this first pane is the Fibre Channel (FC) Bandwidth Utilization. There is no target for this data set however there are acceptable ranges. The graph displays the actual utilization compared against these ranges. There is a range for low utilization, mid utilization and high utilization. Storage Tiers Capacity  The bottom pane displays Storage Tiers Capacity. The concept is the same as described for the prior Summary widget. The widget is configurable to display however many tiers is required. The capacity usage is shown of the last 12 months, a value is given alongside a graph that represents the actual usage, the usage forecast by OnCommand Insight and a target. There is then a histogram showing the total capacity. This allows for an understanding of how the much of a share of the environment is distributed amongst the tiers. There is also a histogram that shows the number of months till that particular tier is full. This works similar to a fuel gauge, the less capacity the smaller the bar displayed.   Tiering must be done at the SP or aggregate level NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard examined Traffic (TB) for previous day (black). Daily mean for last 7 days (dark grey) Daily mean Last 6 months (light grey) Greater than > 6 months to full Data Centers and associated tiers Color coded capacity forecast indicators Less than < 3 months to full Between 3 to 6 months to full Daily Storage Traffic The top widget displayed is a Daily Storage Traffic chart. It displays 3 lines that allow the comparison and contrasting of the previous days traffic, the black line, to the last 7 days daily mean the dark grey line, and then to the light grey line which is the daily mean for the last 6 months. This allows the user to visualize any abnormalities in the way the infrastructure has been performing, as it gives information, which would highlight both cyclical (last 7 days) and seasonal variations (last 6 months).   Data Centers time to Full The bottom widget, Data Centers time to Full, is designed to give the user an easy to read view into how much capacity is left in each data center for each tier of storage. The darker the blue color the less space there is. The lighter the color the less concern there should be. The darkest blue is less than 3 months, lighter blue is 3-6 months and the very pale blue is greater than 6 months. Tiering must be done at the SP or aggregate level NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard examined Top 10 storage consumers 12 month used capacity (TB) trend by consumer Current used capacity (TB) Stacked consumer capacity proportion (TB) Last day response time (ms) Response time 25% and 75% percentiles Peak average response time (ms) Median response time (ms) Storage Tiers daily performance Lowest , peak , Median response times (7 days) 25 & 75 % percentile latency (7 days) Service level start, End . Top 10 Applications The top widget is the Top 10 Consumers (Physical Hosts only), shown in the example as Top 10 Applications . The concept is to allow a user to understand where the issues with the consumers of storage are. The widget lists out the consumers in order of greatest capacity, it displays how much capacity they have used over the last 12 months, shows the current amount, and then a histogram of the share of the infrastructure. The widget to the right is a response time chart. This shows a box whisker graph, which shows the previous days minimum response time, the 1st quartile, the 3rd quartile, the maximum response time and the white line being the median. This allows the user to visualize what the range of user experience was for the previous day. There is also a grey block that the box whisker is overlaid on this is a crucial component as this block represents an acceptable service level range. This allows the user to see if the consumers will be experiencing acceptable or more importantly unacceptable response times. If the box whisker graph completely resides to the far left of the acceptable range this could suggest the consumer is on storage that is delivering more performance than required and there could be an opportunity to move the consumer to a different type of storage.   Storage Tiers Daily Performance  The bottom widget Storage Tiers Daily Performance shows a summary of the tiers previous days performance in the box whisker format for response time and throughput. These box whiskers are overlaid on top of the acceptable service range for that tier. This allows the user to see if there is opportunity to consolidate tiers, realign workloads delivered from those tiers or highlights issues with particular tiers. Tiering must be done at the SP or aggregate level, flex vol or volume NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard examined Orphaned Capacity Orphaned capacity by tier (TB) Actual orphaned capacity Orphaned Capacity The last widget is Orphaned Capacity (Top). There are two visualizations in this widget. The first is the horizontal stacked bar. The grey colors here are predefined and show the acceptable 25 & 75 % percentile ranges. The darker the grey the more unacceptable the situation is. The actual situation is shown with the narrow bronze bar that shows the actual capacity that is orphaned. The second visualization is the orphaned capacity detailed by tier of storage. This allows the user to understand which categories need to be investigated for finding savings. An important consideration in this widget is the actual definition of orphaned storage. The first category is storage orphaned by configuration, this means there is storage allocated to a host but the configuration has not been done properly and the host cannot access the storage. Mapped but not masked, masked but not mapped, Mapped and masked but not zoned properly. The second category is orphaned by performance, this is storage that is correctly configured to be accessed by a host but there has zero “0” storage traffic over the entire time the assets has been monitored in OnCommand Insight. Orphaned Capacity is today calculated by both configuration and performance   What is configuration? Mapped but not Masked, Masked but not Mapped, Mapped and Masked but not Zoned. What performance? – If the Total IOPS over the last two weeks is 0, then those volumes are considered “Orphaned” Can I exclude storage from orphaned capacity calculations? Yes, Let’s say OCI shows (due to discovery or some other issues) some volumes as Orphaned and customer knows they are not orphaned in that case, users can exclude the resource from Orphaned Capacity widget How to exclude storage from orphaned capacity calculations? Users need to annotate ‘Orphan Exclude’ against either at Storage level, Volume or Storage Pool then the widget will ignore them from Orphaned Capacity calculation. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard User configurable SLO’s Login to the data Warehouse Select the Public Folders >Capacity > storage and Storage Pool Capacity datamart Select Reports Select the More… Configuration hyperlink for the Storage Manager Dashboard Select Set properties hyperlink Select the Report tab Under Prompt values: select the Edit… hyperlink NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Storage Manager Dashboard User configurable Configurable User SLA variables: Summary widget Target capacity (PB) Future Usage projection data FC Switch port Target % Storage Tier Capacity Target for capacity in % Top 10 Applications widget Response time SLO END Response time SLO Start Storage Tier Daily Performance IOPS SLO End IOPS SLO Start Response Time SLO End Response Time SLO Start NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

VM and ESX Performance available Data Warehouse Compute performance data for planning and forecasting compute service trends Enables the creation of dashboards and reports with data such as IOPs, throughput, response time, and utilization VM and ESX Capacity and Performance Identify opportunities to move VMs to IaaS Pin point under performing Compute resources VMware Virtual Machine, ESX and ESXi VM capacity and Performance is available via table in mysql. Its not currently available via the drag and drop datamarts.  Data Warehouse VM/ESX “Hourly” metrics available up to two weeks, 13 months for “Daily” metrics ESX performance data. write total IOPs Write total MB/S throughput (max) Total response time latency ms CPU avg utilization Memory avg utilization NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Simplified and improved NPIV modeling (direct acquisition) NPV enhancement: The logical connections of N-ports to the core switches are displayed if NPV devices are not directly acquired Visualize which hosts will be impacted when a switch is disconnected and what Switch Physical F-port the host (N-Port) is connected to Verify that infrastructure (with NPIV appliances) is compliant with architectural best practices Redundancy: Host is connected to only one fabric Max switch hop policy Min. host/storage port Assess if a switch port has headroom to add more workload – F Port utilization Remediate highly utilized F ports. Present the contribution of each virtual port to a F port, so that a workload replacement tasks can be executed by administrators NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Simplified and improved NPIV modeling (indirect) The logical connections of N-ports to the core switches are displayed if NPV devices are not directly acquired NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Host Utilization Pack (Available with separate purchasable license) Agentless Host and VM File system Level Utilization available in Web UI and Data Warehouse *Available in September O/S type, CPU, Memory and FQDN File system listing & type (C:\ D:\) (NTFS/FAT32) File System Used Capacity (GB) File System Total Capacity (GB) Supports Windows Physical and Virtual Logically map file system to back-end block storage (Clustered Data ONTAP, 7-Mode CLARiion) Available for (physical and virtual) for capacity planning and Chargeback/Showback initiates Enables end to end chargeback for Host to Storage Agentless Discovery Connected Block storage supported: Clustered Data ONTAP, 7-Mode CLARiion VMware for FC, ISCSI, VMDK ** Administrative VCenter credentials will be required if licensed for Host file system level Utilization ** A new mechanism was also created to prevent problems from Hosts offline, reboots, latency and flickering. A black list is created where if OnCommand Insight detects a host is failing to discover, the host will be added to a “Black List” suspending polling until the following day. Hosts will persists in the OnCommand Insight database for up to 7 days. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Host Utilization Pack Licensing Requires a separate purchasable license Licensed based on number of hosts No minimum for number of hosts purchased Volume pricing on banded # of hosts. Host count 1 to 350 351 700 701 1100 1101 2000 2001 3000 3001 5000 5001 7000 7001 10000 10001 15000 15001 20000 20001 99998 99999 999999 NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Host Utilization Pack Data Warehouse Metrics Enables Chargeback and Capacity Planning Drag and drop host report authoring File System relationship to Storage Resource and Tier File System trending for: Allocated Capacity Used Capacity Capacity Utilization NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only New VMDK landing page Associated Virtual Machine, Data store, Storage resource and latency Capacity (GB), Latency, IOPs, Throughput NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only New Disk landing page Associated Storage, Storage Pool/Aggregate, Backend Volume, Role, Utilization %, IOPs, Throughput, Status, Speed, Size, Type, vendor, Model, Location NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

What’s New in OnCommand Insight v7.0.1 Currency NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Currency Published Rest API Official data source support: IBM XIV Array Performance Data Domain Isilon Violin (Beta) support in DWH Currency- Keeping pace with todays emerging technologies: Published RestAPI Violin Memory *BETA (Inventory & performance) Data Domain and IBM XIV GA support Isilon Discovery details: Data Domain SSH datasource Data Domain firmware 5.0 and higher 1 datasource per Data Domain appliance. Read only credentials LDAP authentication supported   root permissions required 1 datasource per Isilon cluster IP address of the cluster, or fully qualified domain name for any node of the cluster XIV performance SMI-S based package (enabled by default on XIV firmware 10.1 and higher) Port 5989 (default SSL/TLS encrypted SMI-S port) NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Published REST API Standard set of REST APIs Simplifies integration with NetApp and other 3rd party software offerings Accessible through OnCommand Insight WebUI Near real time configuration, performance and violation data is available from OnCommand Insights REST API interface. Equipped with a fully documented REST API and query testing capabilities, Data extraction has been simplified for integration with other NetApp’s software offerings or 3rd party software. Exiting API s have not been deprecated. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Enhancements Enabled Firefox support in Data Warehouse Snapmirror support across multiple OCI environments The notification symbol on the Asset pages, indicating that immediate attention is required, is changed from an exclamation point to a circle A name column is added to the Ports table on all applicable Asset pages (for example, Host, Hypervisor, and VM) Asset page performance chart graph colors are enhanced for better viewing NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Not in the headlines Additional licenses for reporting authors now available! Cognos Author bundle Gives customers ability to purchase additional Cognos authors. An additional part number is required, which can be ordered after June 2014 Renaming of “Business insight Advance” report editor to “Workspace Advanced” NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

What’s New in OnCommand Insight v7.0.1 Usability NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Support For Common Access Cards (CAC Cards) Common Access Card (CAC Cards) support for secure authentication into OnCommand Insight and ActivClient™ computer systems Introduced for both the OnCommand Insight WebUI and Java UI Leverages LDAP configuration settings Many local, state and federal public sector agencies have implemented the use of Common Access Cards (CAC Cards) for user identification and authorization into software resources such as operating systems and security sensitive applications. With over 7 million active card users today, OnCommand Insights latest support for CAC login authentication for the Operational WebUI and Java UI will translate security already in-place and lessen user management. Standard configurations options for Web browser and Java JBOSS CAC authentication not currently supported for Data Warehouse NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Link and Launch in Java UI In 7.0.1 navigation between the latest WebUI feature and the Java UI has been made simpler with the addition of “Link and Launch” swing UI capabilities. Right click a monitored resource and select “Open in Web UI” or select the Global Launch Icon located near the Global Search Window NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

New Graph Icon Enables Quick Correlation of Resources New graph correlation icon Hover-over icon easily adds “Additional Resources” to correlation view Correlation of “Additional resources” has been simplified with the addition of a “Additional Resource” Icon located in the resource name column. Icons are made visible for selection by hovering over the right side of the name field. Selecting the graph correlation Icon adds the asset to the “Additional Resource” correlation cart and allows comparison of performance metrics to other selected resources. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Simplify Management of Credentials Using Compute Resource Groups Group of Hosts and VMs that share a common credential set (Username/Password) In the datasource web UI, Select a new datasource, Multi-Select Hosts and VMs to add to a Compute Resource Group NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Extended Web Browser Support New support for Firefox and Chrome Web Browsers for Operational Server and Data Warehouse Firefox (Operational Server and Data warehouse report authoring/viewing) *** Chrome (Operational Server WebUI and Data Warehouse report viewing only) NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Deprecated data sources Deprecation announcement for the “Storage Capacity” datamart and “capacity fact table (dwh_capacity.capacity_fact)” . The deprecation notice has ended for the Connectrix7 Data source and has been removed from the OnCommand Insight product. NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

OnCommand Insight v7.0.1 Summary Storage Manager Dashboard Improved NPIV modeling Published REST API’s DWH VM Performance DWH Host Utilization New Disk and VMDK landing pages CAC support Expanded Browser Support NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

Resources: ESG Lab Review “If your organization is looking for a way to easily manage operations, cost, and service quality, ESG Lab recommends the latest version of NetApp OnCommand Insight, a lightweight management platform with real-time, big data analytics for dynamically changing, heterogeneous storage environments.” Source: ESG Lab Review, NetApp OnCommand Insight 7, June 2014 NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only

NetApp Proprietary – Limited Use Only Resources Netapp.com: www.netapp.com/oncommandinsight NetApp University - Getting Started: https://communities.netapp.com/community/netapp_university/getting_started Customer Community: https://communities.netapp.com/community/products-and-solutions/data-storage-software/storage-management-software/oncommand-insight Quick Start OnCommand Insight Installation Video http://www.youtube.com/watch?v=wuvCHg-a3gw&feature=youtu.be NetApp Proprietary – Limited Use Only NetApp Proprietary – Limited Use Only