A Venture* Consulting Firm *Venture: a new activity that involves risk or uncertainty but could yield great profits.

1 Proprietary & Confidential © 2005 Fundamental evolution in the market n Slower rate of adoption of technology innovation n Increasing competitive pressure to deliver more value at a lower cost Help hi-tech companies develop, articulate, sell & deliver their solutions’ value n Build new strategies & alternative business models n Setup high-performance organizations aligned with strategies n Run & optimize operations to reach company objectives Strong emphasis on delivery of measurable results n Fact-based & quantitative analyses n Actionable advisory services n Proven implementation support n Strategy n Organization n Operations Tioga Venture: Consulting Services for the Hi-Tech Industry Commitment Objective 3 Practices Context

2 Proprietary & Confidential © 2005 Major Achievements during the Past 12 Months n Worked with worldwide, leading software vendors n Conducted engagements in each of our practices n Value proposition refinement Engagements Strategy Practice n Enterprise organization audit, and alignment on Best Practices n Product Life Cycle (PLC) design & implementation Organization n Product marketing & management n Strategic marketing and marketing operations n Sales operations n Professional services Operations n Telecom Service & Revenue Assurance n Business Performance Management n Industrial Process Optimization Markets n Telecommunications n Manufacturing n Pharmaceuticals Verticals

3 Proprietary & Confidential © 2005 Some recent clients Access Commerce Access Commerce provides Product Configuration and Advanced Selling Solutions that simplify the sale of complex products and services and streamline key steps in the lead-to-order process to eliminate errors, reduce costs and improve throughput. Access Commerce customers include innovative mid-sized companies, as well as, members of the Fortune 1000, such as Aréva, Eaton, Invacare, Manitou, Saint-Gobain, Schneider Electric, Socomec, Technal, ThyssenKrupp and X-Rite. Cartesis Cartesis provides today’s multinational enterprises with a unique business performance management solution to deliver the whole ‘story behind the numbers’ with unparalleled clarity and insight. One in five of the Fortune Global 100 and more than 30% of the Financial Times European 100 use Cartesis solutions to obtain unprecedented command over their financial information and processes. Datamat Datamat is a leading Italian group in the Information & Communication Technology (ICT) sector specialized in the realization of high added value solutions for the Defense, Space, Finance, Public Administration, Healthcare, Telecommunication, Media and Utilities markets. Microsoft Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software - any time, any place and on any device. Pertinence Created in 2000, Pertinence is a software company whose primary product, Pertinence Rule Maker, is a data analysis solution that allows companies to optimize their industrialization processes by reducing the time and cost required to set-up complex products and processes. Pertinence solutions have been implemented by many international companies in a number of industries including: automotive (e.g. Teksid Aluminium, Toyota F1, Michelin), pharmaceuticals (e.g. Aventis Pasteur) and aerospace (e.g. EADS, Air France Industries, MBDA, CNES).

4 Proprietary & Confidential © 2005 Agenda 9:00 am – 9:15 amWelcome and Introduction by Tioga 9:15 am – 10:00 amTopic – The adoption of innovation by SFR Speaker: Jean-Pascal Aubert – SFR Meeting Room 10:00 am – 10:45 amTopic – Services as a strategic investment to drive innovation adoption Speaker: Ariane Gorin – Microsoft Meeting Room 10:45 am – 11:15 amCoffee Break 11:15 am – 12:00 amTopic – Innovation management, barking up the right tree? Speaker: Marc Goldberg – Occam Capital Meeting Room 12:00 am – 12:45 amTopic – Innovation by Bouygues Telecom Speaker: Olivier Laury – Bouygues Telecom Meeting Room 12:45 am – 2:15 pmLunchChateau La Dauphine 2:15 pm – 4:15 pmNetworking sessionVendangeurs Room 4:15 pm – 6:30 pmVisit of Chateau Clos Fourtet 8:00 pm – 10:00 pmClosing DinnerHostellerie de Plaisance