Campus-wide Presentation May 14, PACE Results

Presentation Outline NILIE Model PACE administration at HCC Findings –Quantitative Comparisons –Qualitative Comments Next Steps

PACE Model Leadership Driver Student Success Outcome Institutional Structure Supervisory Relationships Climate Factors Student Focus Teamwork 4 Collaborative 3 Consultative 2 Competitive 1 Coercive

ConfidenceDecision MakingGoal AccomplishmentRewards Collaborative High confidence and trust in employees. Decision–making widely dispersed and well integrated across levels. Collaboration is employed throughout the organization. Employees influenced through participation, recognition and rewards. Consultative Substantial, but not complete confidence and trust in employees. More decisions made at the lower levels. Lower levels in organization begin to deal with morale and to cooperate on accomplishing goals. Influence through reward. Occasional punishment. Competitive Limited confidence and trust in employees. Decision making takes place in middle levels, power is retained at the top. Lower levels in organization cooperate in accomplishing selected goals of organization. Some influence through rewards, but most is through fear and punishment. Coercive No confidence in employees. Decisions made at top and issued downward Lower levels of organization oppose goals established by upper levels. Influence through fear and punishment.

PACE Administration PACE administered at HCC in 2005 and 2008 PACE survey 2008 –46 questions –10 HCC customized questions –6 background questions –2 open ended questions Analysis –Completed by NILIE

2005 and 2008 PACE Response Rates by Employee Classification

Analysis of Results Quantitative comparisons –2005 to 2008 –NILIE norm base –Employee classification –CAC evaluation Qualitative analysis of narrative comments

NILIE Quantitative Analysis Approach Compute –Average response score for each PACE item –Average response score for each Climate Factor –Average response score for total PACE survey Analysis Groups –All respondents –Respondents by Employee Classification

2008 Quantitative Results Findings Improvements are comprehensive and dramatic HCC outperforms the PACE Norm Group HCC ratings among the highest seen in campuses administering PACE

HCC and Norm Base Results 2005 and 2008 Collaborative Competitive Coercive Consultative

Deans/Administration 2005 and 2008 Collaborative Competitive Coercive Consultative

Tenure Faculty 2005 and 2008 Collaborative Competitive Coercive Consultative

Faculty-Term Appointment 2005 and 2008 Collaborative Competitive Coercive Consultative

Staff 2005 and 2008 Collaborative Competitive Coercive Consultative

PACE Item Results Leadership Level Areas of Excellence Areas with Opportunities for Improvement

Items by Leadership Level 0

0

Areas of Excellence –10 items with the highest average response score Areas with Opportunities for Improvement –10 items with the lowest average response score

10 Areas of Excellence Campus Average Response Scores The Extent to which 2008 Average item score I feel my job is relevant to this institution’s mission4.48 My supervisor expresses confidence in my work4.32 Students receive an excellent education at this institution4.30 This institution prepares students for further learning4.21 Non-teaching professional personnel meet the needs of the students4.20 Classified personnel meet the needs of the students4.17 My supervisor is open to ideas, opinions, and beliefs of everyone4.17 Faculty meet the needs of the students4.13 Professional development and training opportunities are available4.13 There is a spirit of cooperation within my work team4.13

10 Areas of Excellence The Extent to which 2008 Average item score 2005 Average item score I feel my job is relevant to this institution’s mission4.48 My supervisor expresses confidence in my work Students receive an excellent education at this institution This institution prepares students for further learning Non-teaching professional personnel meet the needs of the students Classified personnel meet the needs of the students My supervisor is open to ideas, opinions, and beliefs of everyone Faculty meet the needs of the students Professional development and training opportunities are available There is a spirit of cooperation within my work team Campus Average Response Scores

10 Areas with Opportunities for Improvement The Extent to which 2008 Average item score I have the opportunity for advancement within this institution3.17 Decisions are made at the appropriate level at this institution3.36 Information is shared within this institution3.43 I am able to appropriately influence the direction of this institution3.43 Open and ethical communication is practiced at this institution3.45 Institutional teams use problem-solving techniques3.51 This institution is appropriately organized3.61 A spirit of cooperation exists at this institution3.61 My work is guided by clearly defined administrative processes3.62 This institution has been successful in positively motivating my performance 3.63 Campus Average Response Scores

10 Areas with Opportunities for Improvement The Extent to which 2008 Average item score 2005 Average item score I have the opportunity for advancement within this institution Decisions are made at the appropriate level at this institution Information is shared within this institution I am able to appropriately influence the direction of this institution Open and ethical communication is practiced at this institution Institutional teams use problem-solving techniques This institution is appropriately organized A spirit of cooperation exists at this institution My work is guided by clearly defined administrative processes This institution has been successful in positively motivating my performance Campus Average Response Scores

Narrative Comments NILIE analysis approach –NILIE staff reviewed each written comment –NILIE staff mapped all comments to PACE items –NILIE selected the examples of narrative responses to include in the final report NILIE analysis approach for Narrative Comments is consistent among all colleges

Summary of Narrative Comments 47.9% of respondents provided at least one narrative comment Slightly more favorable comments were received than unfavorable Majority of favorable comments touched on all climate factors Vast majority of unfavorable comments focused on Institutional Structure Many unfavorable comments offered suggestions for improvement

47.9% of respondents provided written comments CLIMATE FACTOR AREA Favorable Comments Unfavorable Comments Institutional Structure49102 Supervisory Relationships4117 Student Focus307 Teamwork314 HCC questions3324 Other15 TOTAL199169

Narrative Comments in the 10 Areas of Excellence Q# The Extent to which Favorable 8 I feel my job is relevant to this institution’s mission (4.48)0 2My supervisor expresses confidence in my work (4.32)11 31Students receive an excellent education at this institution (4.30) 0 37This institution prepares students for further learning (4.21)2 23Non-teaching professional personnel meet the needs of the students (4.20) 2 28Classified personnel meet the needs of the students (4.17)0 9My supervisor is open to ideas, opinions, and beliefs of everyone (4.17) 0 17Faculty meet the needs of the students (4.13)0 46Professional development and training opportunities are available (4.13) 8 3There is a spirit of cooperation within my work team (4.13)0

Narrative Comments in the 10 Areas of Excellence Q# The Extent to which FavorableUnfavorable 8 I feel my job is relevant to this institution’s mission (4.48)00 2My supervisor expresses confidence in my work (4.32)118 31Students receive an excellent education at this institution (4.30) 00 37This institution prepares students for further learning (4.21)20 23Non-teaching professional personnel meet the needs of the students (4.20) 20 28Classified personnel meet the needs of the students (4.17)00 9My supervisor is open to ideas, opinions, and beliefs of everyone (4.17) 00 17Faculty meet the needs of the students (4.13)00 46Professional development and training opportunities are available (4.13) 83 3There is a spirit of cooperation within my work team (4.13)00

Narrative Comments in the 10 Areas with Opportunities for Improvement Q# The Extent to which Favorable 38I have the opportunity for advancement within this institution (3.17) 0 4Decisions are made at the appropriate level at this institution (3.36) 0 10Information is shared within this institution (3.43)4 15I am able to appropriately influence the direction of this institution (3.43) 6 16Open and ethical communication is practiced at this institution (3.45) 0 11Institutional teams use problem-solving techniques (3.51)0 32This institution is appropriately organized (3.61)0 25A spirit of cooperation exists at this institution (3.61)11 44My work is guided by clearly defined administrative processes (3.62) 0 22This institution has been successful in positively motivating my performance (3.63) 22

Narrative Comments in the 10 Areas with Opportunities for Improvement Q# The Extent to which FavorableUnfavorable 38I have the opportunity for advancement within this institution (3.17) 012 4Decisions are made at the appropriate level at this institution (3.36) 08 10Information is shared within this institution (3.43)414 15I am able to appropriately influence the direction of this institution (3.43) 62 16Open and ethical communication is practiced at this institution (3.45) 00 11Institutional teams use problem-solving techniques (3.51)00 32This institution is appropriately organized (3.61)011 25A spirit of cooperation exists at this institution (3.61)110 44My work is guided by clearly defined administrative processes (3.62) This institution has been successful in positively motivating my performance (3.63) 2220

CAC Results Participation in Governance HCC customized questions Is the College Advisory Council (CAC) Fulfilling its Role and Purpose?

Participation in Governance 61% Attended a CAC meeting or function 67% Served on a campus-wide committee or task force in past 2 years

HCC Customized Questions Q# The Extent to which 2008 Average item score 47I am knowledgeable about the current shared governance at this college I am aware of opportunities to participate in shared governance on this campus through my constituency group Shared governance on this campus has improved over the last 3 years The CAC sets annual goals with the input from the college community Updates on the work of the CAC are available to me The CAC creates task forces and standing committees as needed to address key issues that face the College The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years The College’s successes are celebrated and promoted A welcoming environment that embraces diversity is promoted and sustained I feel safe on campus4.05

How well is the CAC Fulfilling Its Purpose and Role? Q# The Extent to which 2008 Average item score 4Decisions are made at the appropriate level at this institution Information is shared within this institution Institutional teams use problem-solving techniques I am able to appropriately influence the direction of this institution Open and ethical communication is practiced at this institution This institution has been successful in positively motivating my performance A spirit of cooperation exists at this institution This institution is appropriately organized I receive adequate information regarding important activities at this institution Opportunity to express my ideas in an appropriate forum3.90

How well is the CAC Fulfilling Its Purpose and Role? Q# The Extent to which 2008 Average item score 2005 Average item score 4Decisions are made at the appropriate level at this institution Information is shared within this institution Institutional teams use problem-solving techniques I am able to appropriately influence the direction of this institution Open and ethical communication is practiced at this institution This institution has been successful in positively motivating my performance A spirit of cooperation exists at this institution This institution is appropriately organized I receive adequate information regarding important activities at this institution Opportunity to express my ideas in an appropriate forum

CAC Results 2005 and 2008 Collaborative Competitive Coercive Consultative

Narrative Comments on the HCC Customized Questions Q# The Extent to which Favorable 47I am knowledgeable about the current shared governance at this college ( 3.79) 2 48I am aware of opportunities to participate in shared governance on this campus through my constituency group (3.87) 0 49Shared governance on this campus has improved over the last 3 years (3.47) 5 50The CAC sets annual goals with the input from the college community (3.56) 0 51Updates on the work of the CAC are available to me (3.86)0 52The CAC creates task forces and standing committees as needed to address key issues that face the College (3.68) 0 53The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years (3.94) 9 54The College’s successes are celebrated and promoted (3.99)4 55A welcoming environment that embraces diversity is promoted and sustained (3.96) 7 56I feel safe on campus (4.05)6

Narrative Comments on the HCC Customized Questions Q# The Extent to which FavorableUnfavorable 47I am knowledgeable about the current shared governance at this college ( 3.79) 20 48I am aware of opportunities to participate in shared governance on this campus through my constituency group (3.87) 03 49Shared governance on this campus has improved over the last 3 years (3.47) 54 50The CAC sets annual goals with the input from the college community (3.56) 00 51Updates on the work of the CAC are available to me (3.86)01 52The CAC creates task forces and standing committees as needed to address key issues that face the College (3.68) 06 53The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years (3.94) 90 54The College’s successes are celebrated and promoted (3.99)42 55A welcoming environment that embraces diversity is promoted and sustained (3.96) 75 56I feel safe on campus (4.05)63

Narrative Comments on the CAC Questions Q# The Extent to which Favorable 4Decisions are made at the appropriate level at this institution (3.36)0 10Information is shared within this institution. (3.43)4 11Institutional teams use problem-solving techniques (3.51)0 15I am able to appropriately influence the direction of this institution (3.43) 6 16Open and ethical communication is practiced at this institution (3.45) 0 22This institution has been successful in positively motivating my performance (3.63) 21 25A spirit of cooperation exists at this institution (3.61)11 32This institution is appropriately organized (3.61)0 41I receive adequate information regarding important activities at this institution (3.93) 2 45Opportunity to express my ideas in an appropriate forum (3.90)5

Narrative Comments on the CAC Questions Q# The Extent to which FavorableUnfavorable 4Decisions are made at the appropriate level at this institution (3.36)08 10Information is shared within this institution. (3.43)414 11Institutional teams use problem-solving techniques (3.51)00 15I am able to appropriately influence the direction of this institution (3.43) 60 16Open and ethical communication is practiced at this institution (3.45) 00 22This institution has been successful in positively motivating my performance (3.63) A spirit of cooperation exists at this institution (3.61)110 32This institution is appropriately organized (3.61)011 41I receive adequate information regarding important activities at this institution (3.93) 20 45Opportunity to express my ideas in an appropriate forum (3.90)50

2008 PACE Summary Improvements are comprehensive and dramatic HCC outperforms the PACE Norm Group Improvements by Employee Classifications Validation of the 10 Areas of Excellence Opportunities for Improvement supported by narrative comments CAC has received detailed information critical for setting goals and planning

To Learn More Visit the IR website to view 2005 and 2008 PACE reports 2008 PACE Results Powerpoint presentation

Using the Results at HCC College Advisory Council –FAC –AAC –SAC –CAC Open Forums Divisions and Departments Strategic Planning Assessment Committee President’s Staff Dean’s Group Supervisor’s Group

Questions????