CHANGE YOUR PASSWORD Visit name] At the “Welcome to KaplanWire” screen, enter: User ID: [Your assigned ID] Password: [Your password] Company Code: [Your company code] Click: Passwords are case-sensitive. Enter the password exactly as created. NOTE: After your initial log on, you will be required to change the temporary password. Choose a personal password that you will always remember. This becomes your own private password. You will also be asked to enter “personal” security questions that you will need should you forget your password. CAUTION: Do not use the “BACK” button on your browser during the program, please use the “Return” button within KaplanWire to go back to a previous screen. To change your password at any time, click the Support tab, then select “Change Password.” TAKE A COURSE After you log in, the To-Do List page displays all of the assignments you have. Before starting a course, make sure your computer can allow pop-ups by disabling any pop-up blockers. For Internet Explorer users, you simply have to click Tools and then Pop-Up Blocker, then click “Turn-off Pop-up Blocker.” Click the course title to begin. To move from one chapter or topic to the next you must navigate the course sequentially. Question and answers throughout the training must be answered in order to progress. You must finish each chapter/topic, plus a final challenge and acknowledgment, before receiving credit for successfully completing the course. LOG ONTO THE SYSTEM Have Questions? FORGOT YOUR PASSWORD? If you cannot remember your password, click on the “Forgot Your Password?” link on the logon screen. You can answer your personal security questions to reset your password, or you can enter your user ID and company code, and your password will be ed to you. [DATE] Contact [Name] at [Phone] or [ ] User Reference Guide Your Brand Artwork Here [Program Name] provides employees with a convenient, online method to receive training and view your personal training history. Not only will this initiative help us as a company meet our compliance and quality goals, but employees also gain a pathway for each of us to monitor our own professional development.

To print your Certificate of Completion after successfully completing a course: 1.Go to the My History area. 2.Click the button on the right side of the screen for the desired course. The Certificate screen displays. 3.Click the button. PRINT A CERTIFICATE OF COMPLETION OTHER KNOWLEDGE CENTER AREAS: History allows you to review a list of your completed courses, and any other training items. You may also access the content of a training item course, task, or document in review mode by clicking on the items’ name and selecting “Review Course.” In this section, you may also reprint a Certificate of Completion. Reports displays My Curriculum Reports, which details your progress on each item of training assigned to you. This report will only be visible if your company has imported or is using the curriculum feature. Catalog enables you to search for specific words or phrases in the course’s title or description, and find – and even launch – any training materials if they have been made available to you. To read a course description, click the button on the right side of the screen. [DATE] TIPS FOR COMPLETING COURSES Clicking Interactive Objects: Many of our courses contain interactive objects that you should click to display useful information. For example: Forward and Back Buttons enable you to advance through the course or move to previously viewed chapers. Have Questions? Contact [Name] at [Phone] or [ ] Q. What if I Exit a Course Before it’s Completed? A. Your progress in a course is automatically “bookmarked.” If you need to interrupt your training session and continue later, click EXIT. The course remains on My To-Do and you can re-launch it later by clicking on the course name. You will continue the course from where you left off — or review sections you have already completed. Q.Who Can See My Progress? A.There are no scores stored in the system – just a record of whether the course was successfully completed. If you have not yet reached a level of proficiency, the course will simply stay on your To-Do list until it’s completed. Once completed, the term “qualified” is recorded in the system. Managers with viewing rights can see the course status and completions for their direct reports by accessing a special management report. They will also see the term “qualified” next to each completed item. User Reference Guide Your Brand Artwork Here [Program Name] provides employees with a convenient, online method to receive training and view your personal training history. Not only will this initiative help us as a company meet our compliance and quality goals, but employees also gain a pathway for each of us to monitor our own professional development.