The Leadership Secrets How To Get Big Things Done In YOUR “Workshop” … of SANTA CLAUSTM How To Get Big Things Done In YOUR “Workshop” … All Year Long WELCOME!

TRAINING OBJECTIVES Review and discuss the key concepts presented in The Leadership Secrets of SANTA CLAUS. Examine and discuss the relevance of the book contents to our jobs and our organization. Work together to identify ways we can apply the book’s principles and leader-ship strategies back on the job.

GENERAL DISCUSSION QUESTION If you had to condense this book down to one overall message, what would that message be?

GENERAL DISCUSSION QUESTION What’s your definition of “leadership”? What’s involved? Who benefits when it’s done effectively?

GENERAL DISCUSSION QUESTION What information from the book stuck with you? What got your attention? What could you relate to?

GENERAL DISCUSSION QUESTION What will you work on doing differently/ better as a result of reading this book?

GENERAL DISCUSSION QUESTION What effective leadership behaviors do you currently exhibit and will work to continue?

GENERAL DISCUSSION QUESTION What are some things we all can do to get the most benefit from what this book has to offer?

“TOP 3 LEADERSHIP SECRETS” Exercise: “TOP 3 LEADERSHIP SECRETS” In Table Groups … 1. Review Santa’s eight Leadership Secrets listed on pages 78-79 of the book. Then, 2. Work together to identify the THREE Secrets your team feels are the most critical and needed in our organization. List them on the flipchart sheet. Finally, 3. Select someone to present your secrets (and why you selected them) to the entire group. 9 minutes.

“TOP 3 LEADERSHIP SECRETS” DISCUSSION QUESTION Was it easy or difficult to narrow all the Secrets presented in the book down to the “top 3”? Why?

“TOP 3 LEADERSHIP SECRETS” DISCUSSION QUESTION Where there any similarities or patterns in the results of the various table teams? What does that tell you?

“TOP 3 LEADERSHIP SECRETS” DISCUSSION QUESTION If you had to identify one “nugget” of learning from this exercise that will help you be a more effective leader, what would it be?

“BEYOND THE BOOK” In Table Groups … Exercise: “BEYOND THE BOOK” In Table Groups … 1. Review the three action items (check boxes) for your assigned Leadership Secret(s). Then, Work together to come up with one additional action item that you feel would help bring your assigned Secret to life. Record your results on a flipchart sheet. Finally, Select someone to present and explain your additional action item(s) to the entire group. 5 minutes.

DISCUSSION QUESTION Was this exercise valuable for you? Why/why not? “BEYOND THE BOOK” DISCUSSION QUESTION Was this exercise valuable for you? Why/why not?

“BEYOND THE BOOK” DISCUSSION QUESTION What additional action items impressed you the most? Why?

“BEYOND THE BOOK” DISCUSSION QUESTION How do you suppose our employees and customers would react to the various additional action items presented?

“WHAT I’LL BE WORKING ON” Exercise: “WHAT I’LL BE WORKING ON” Individually … 1. Review Santa’s eight Leadership Secrets listed on pages 78-79 of the book. Select the one Secret you feel represents your greatest opportunity for improvement. Then, 2. Write down 2-3 things you will do – starting today – to improve your performance in that area. 7 minutes.

“WHAT I’LL BE WORKING ON” DISCUSSION QUESTION Did anyone have difficulty deciding which area to work on? Why?

“WHAT I’LL BE WORKING ON” DISCUSSION QUESTION How will you know if you’ve been successful at improving the “Secret” you’ve identified?

“WHAT I’LL BE WORKING ON” DISCUSSION QUESTION How will our organization be different if everyone here follows through on his or her commitment to improve?

KEY LEARNING CONCEPTS 1. To survive and prosper, we must be able to GET BIG THINGS DONE all year long. 2. The key to getting big things done is EFFECTIVE LEADERSHIP. 3. As a leader, I must FOCUS ON our MISSION, our CUSTOMERS, and our EMPLOYEES. 4. When it comes to leadership, EVERYTHING I do COUNTS! 5. I owe it to everyone I work with, and work for, to be a leader they can BELIEVE IN!

Thank You … for your time and your participation!