Texas Coordination Institute August, 2009

 Schedule / Dispatch  Maintenance  Driver Training  Vehicle Sharing

 Buses and Related Equipment  Buses, Garage, Computers, etc.  5309 Federal Funding  State/Local Match

 Fuel Sharing  Allow community based provider(s) to access fuel at Transit Authority garage. Bill monthly.  Joint Purchase by one for many.  Transit system purchase for School District, City/County Public Works, etc.  Fuel Card

 Maintenance Monitoring Program (Internet Based)  Transit System and Community Based Providers  Daily Checks  Preventative Maintenance “A” Inspections (4,000 miles)  Preventative Maintenance “B” Inspections (8,000 miles)  Trip Trouble Report (As needed)  Weekly Maintenance Report (Weekly)  Winter Check List (Annual)  Accident Internal Investigation Report (As needed)

 Bus Washing  Transit System has automatic washing system  Charges community based provider set amount per clean and bills monthly.

 Options in the type of joint Maintenance  Routine Maintenance (PMa’s and PMb’s)  Major Repairs (e.g. Engine, Transmission and Air)  Body Repair

 State Pool that includes private non-profits  Intersession by elected officials

 Community Based Providers were allowed to be a part of the transit system’s drug testing contract. A separate pool was created for the community transit systems.  Training made available.

 Transit Accident & Crime Report developed and accessible via the Internet.  Police Report also included.  Training on "report writing” is also available.

 Fares on all comparable trips on all systems were standardized.  A passenger code of conduct approved by each system and advisory board of older adults and people with disabilities.  Advisory Board interceded w/ customer if necessary.

 Standardized and made available on the Internet.

 On-Time Performance  Ride Time (urban and rural)  Wait Time  Missed Trips  Cancelled Trips  Bus Appearance  Customer Complaints/ Process

 Bus Delivery  Anniversary dates of system  Rider program (10,000 customer, etc.)  Rider video on local access cable  County/City/Township special events especially with seniors and people w/ disabilities  Friend of Transit

 Transit system works with community based system on external advertisements.

 Allows for the Community Based provider to book on the Transit system buses and vice versa.  Internet based  Eventually “airlines scheduling”

 Who needs transportation in your community?  What types of services may communities set up?  What funding is available?  Who can provide the service?  How can providers/communities work closer together and provide the most service?  What is the priorities?

 Large increase in Senior Population  Door through Door service  Assistance  Volunteer Driver Program  Mobility Management  Medicaid  Medicare

 Community Transportation Association of America  American Public Transportation Association  National Council on Senior Transportation  Easter Seals Project Action  Federal Transit Administration- United We Ride

 Dan Dirks, Urban Specialist, CTAA – or