Sakai Deployment University of Michigan John Leasia SEPP Baltimore Conference June 8-10, 2005

June 8, UM Sakai deployment History – ‘classic’ to Chef to CTools Usage Fall rollout of 2.0 Config files

June 8, UM SPARC Science of Collaboratories Sakai Worktools (Notes Based)WTNG Coursetools (Notes Based) CTNGCHEF 1CHEF 2 NMI Grid Portal NEESGrid

June 8, Fall 1999 University of Michigan releases first homegrown CMS, UM Coursetools, built in Lotus Notes Fall 2000 UM releases first project management system, UM WorkTools, built in Lotus Notes Historical Background

June 8, CHEF-Based NEESGrid Software

June 8, Bringing the lab to the classroom Bringing the lab to the classroom

June 8, Historical Background Growth in usage  Issues with development Chef project initiated Fall 2002 (Chef beta)  275 users, 8 class sites Winter 2003 (Chef 1.0)  500 users, 20 class sites

June 8, Historical Background Fall 2003  Coursetools Next Generation  Pilot comprised of 212 course sites  Approximately 8,000 users  Run concurrently with legacy system hosting 1,423 course sites

June 8, Historical Background Winter 2004  Pilot expanded to 260 sites  Approximately 10,800 users  Heaviest usage in Engineering, Medicine, LSA  More complex usage as evidenced in faculty trying to do new and different things with the functionality  Increasing number of project sites set up

June 8, Historical Background Fall 2004  Sakai 1.0 released in full production (UM version - CTools)  1,645 course sites with approximately 23,818 users  2,055 project sites (number users unknown)  Heaviest usage in LSA, Business, Engineering

June 8, Sakai Michigan Fall 2005 (Sakai 1.0 / CTools 2.0)  15,000 users Winter 2005 (Sakai 1.5 / CTools 2.1)  25,000 users  1591 course sites  2810 project sites  Average student logs in 1.77 times a day for an average of 43 minutes per session  5,000 users per day Friday and Saturday  15,000 users per day Monday and Tuesday

June 8, Unique Visitors by Day

June 8, Fall 2004 Max Users & Site Setup

June 8, Usage Stat during Fall 2004 um.Coursetools (legacy)  891 course sites serving 1,412 sections  67% candidate users have um.Coursetools course component  Users per day: 17,100 during peak usage CTools (Sakai)  1,645 course sites serving 2,356 sections  59% candidate users have CTools course component  Users per day: 12,000

June 8, Winter 2005 Max Users & Site Setup

June 8, Winter 2005 Session Counts

June 8, Summer 2005 Max Users & Site Setup

June 8, CTools Winter 05 CTools 2.2 based on Sakai 2.0  Roll to production June 29 Med School requirement  Point (bug fix) releases as needed up to start of Fall term Sept 6 QA’d critical fixes only Legacy system turned off

June 8, CTools Support Structure  User support structured in 2 Tiers Tier 1- Part-time graduate students cover front line requests Tier 2- Full time employees oversee Tier 1 and coordinate support issues/resources Resources  Full time support staff  Part time support staff- (90 hours temp per week)  Documentation-.75  Training/Consultation.75

June 8, CTools Support Coverage  USE Lab staffed M-F, 9 a.m. - 5 p.m with spot coverage in evening  Sat. & Sun. 9-5 coverage provided by Tier 1 staff Primary Support Methods   Phone  Online feedback forms  Walk-in consultation  Training/Consulting  Documentation, tutorials, and best practice guides  Academic Technology Commons Group

June 8, CTools Support Footprints

June 8, CTools Support More info on CTools Support  Breakout session 3 – User Support Thursday 13:30 – 14:30 Stephanie Teasley Sean Demonner Hannah Reeves

June 8, UM – current environment

June 8, UM – current environment 9693 total worksites  GradTools related93  Project worksites3876  Class worksites5111

June 8, UM – current environment

June 8, UM – current environment Hardware config

June 8, UM CTools – Sakai configurations UMIAC Library reserves, GradTools User, worksite types Tools we’ve exposed Property overrides – sakai.properties

June 8, UM CTools External provider – Registrar roster data Behind Cosign single sign-on authentication Ctools UMIAC Registrar 1 per day As needed

June 8, UM CTools Library Reserves tool  Specially configured News tool GradTools  Dissertation process tracking – workflow UM specific configurations

June 8, Library Reserves Demo Thursday 17:00 – 18:30

June 8, GradTools for info Demo Thursday 17:00 – 18:30

June 8, UM CTools configurations Site types  project, course  gradToolsRackham, gradToolDept, gradToolStudent User types  guest (friend), uniqname, colleague Roles  Course – Owner, Instructor, Assistant, Affiliate, Student, Observer  Project – Owner, Organizer, Member, Observer  GradToolsRackham – Dean, Staff  GradToolsDepartment – Dean, Staff  GradToolsStudent – Committee_member, Student

June 8, UM CTools configurations Tools exposed in worksites (1.5) Course Home Schedule Announcements Resources Discussion Assignments Dropbox Chat Room Archive Library Reserves News WebContent Site Info Help Project Home Schedule Announcements Resources Discussion Assignments Dropbox Chat Room Archive News WebContent Site Info Help Add for 2.0 (CTools 2.2) Syllabus Gradebook Melete Pilot Test/Quizzes Configured in each tool’s registry file

June 8, UM CTools configurations My Workspace tools in 1.5 (edit the !user. sites) Adding for CTools 2.2  Webmail  My AFS (WebContent tools pointing to UMich webmail and AFS space)

June 8, UM CTools configurations Unit skins Affiliates Support address ….  toolOrder.xml toolOrder.xml  sakai.properties 1.5 sakai.properties  sakai.properties 2.0 sakai.properties

June 8, UM CTools configurations Skins

June 8, UM CTools configurations Skins

June 8, UM CTools configurations A look at CTools  Provider id  User, site types

Sakai Deployment University of Michigan John Leasia SEPP Baltimore Conference June 8-10, 2005