Police Station Vidhayakpuri Jaipur City (South) Rajasthan, India A Presentation By Pushpendra Singh Inspector SHO Police Station Vidhayakpuri Jaipur

COMMUNITY ORIENTATION

Location of Police Station

Ambience

Reception

Space & Facilities

Information available - Reporting Crime & Other Services Reception Boards for legal information

PHYSICAL CONDITIONS Ambience Infrastructure Systems approach New initiatives - Conducive atmosphere

Police Station

S.H.O Office

Investigation Officer’s Room

Mess

Work Stations

Color coded Record Room

Color Coded Record Room

Inventory Management

Color full & Bright Living Area

Eco - Friendly No trees cut Rain Water Harvesting One with nature Beauty with utility.

EQUAL TREATMENT FOR ALL…

Gender Sensitive Female staff/Officers Separate rooms Counsellors Rest room

Poor man’s friend

Disabled friendly Ramp Wheel Chair Bell at entrance too

Senior citizens…first

Empathy for all

TRANSPARENCY & ACCOUNTABILITY

Transparency & Accountability Quality management System. (ISO -9001:2000) Website of Police Station Police Inquiry Voice Solution System. Visit of student & people of area. Contact through E-mail. Crime Charts. Telephone No. of Senior Police officers are displayed on a board for making a complaint. ASEAN students Visit. Notable leaders, educationists. Chief Minister – at 10 min. notice. Receipt to all complainants. Information card of each case decided.

I.S.O. Certificate ISO-9001:2000 Certificate

Website of Police Station Online - FIR

Complaint & Feed Back Box Physically Through Website also

Crime Maps Revise focus Beat patrolling Maximize utilization- of scarce manpower

Crime Mapping Scientific approach Better planning Best utilisation of resources Logical reasoning Result – prove our efforts

Transparency & Accountability Best policeman / month - photo Incentive - to do well High morale Achievement orientation Hot Lines

Contact details of senior officers Availability Accountability

DETENTION - CONDITIONS

Cell Neat & Clean Separate dress Brush, paste, bath Some more electronic gadgets – can’t reveal CCTV

Meeting place – Relatives , Lawyers Detention Conditions Meeting place – Relatives , Lawyers

Crime Reduction Techniques Beat System Community Liaison Groups. Police-Public Co-ordination Committee. Security in A CUP OF TEA scheme Case officer scheme Hardcore scheme Community Police Officers

Crime Reduction Techniques Establishing Police booth in different areas Immediate action taken on Summon & Warrants Verification of Helps & Tenants Rehabilitation of Hardcore Criminals Gates in Colonies Bicycle & Motorcycle Patrolling in areas , streets

Crime Prevention Strategies Jan sahbhagita camp Employment to Hardcore CPO Police Help Booth

Patrolling

GOOD - PRACTICES

GOOD PRACTICES Quality Management System (ISO 9001-2000): Faster service. Since 2005 Community Liaison Groups: Members from the each colony to reduce threat amongst the people. Different Liaison Groups have been launched E.g. Beat C.L.G, Women C.L.G, Child C.L.G and Youth C.L.G. Beat System: To keep records and maintain discipline in the area. Neighborhood watch scheme: Aims at spreading awareness between neighbors to reduce crime.

GOOD PRACTICES Foreigner desk : Aims at helping foreigners with the directory, all the Embassy and Tourist Police information. Sambal scheme (Senior Citizens scheme): Security services are to senior citizens, who have no children or live alone. Services to Disabled: Wheelchair, Ramps and Doorbell have been provided for easy access to Police Station.

New Initiatives Jan-sahabhagita (Community-Association) camps: To provide on the spot service to the complaints. Reduce communication gap between police and common man. Police Enquiry Voice Solution System: Automatic Calling System has been launched to provide instant information; status of the complaints registered and contact specific officer. Website of Police Station (online FIR): Online Complaint facilities are available. Security for A CUP OF TEA scheme: This scheme has been launched in markets in which rate of one cup tea is taken from all the shopkeepers by the officers in return to provide a security guard for their sake. Verification of househelps & tenants: Records are maintained in order to reduce crime.

New Initiatives Rehabilitation of hard core criminals: Employments are provided to the hardcore criminals helping them to live a decent life. Operation Garima (Pride): Launched specially for Girls and women to Empower them. Case officers scheme: Each officer has been allotted a specific case of a serious offence to pursue & ensure punishment for guilty. Color coded records: Different records are maintained in different colors, so that any laymen can identify correctly. Receipt System: Transparency to show cognizance take of each complaint Information of case Result : Complaint informed about final result of each case.

Beat Const.Information in Beat Area Beat System Beat Bag Beat Map Beat Const.Information in Beat Area

Reduction in Crime Moving in right direction Scientific approach. Community involvement. High Commitment. Synergy- Police & Community.

Comparative Chart of Burglary cases Month Nov. 2007 Results Comparative Chart of Burglary cases Month Nov. 2007 Burglary Year Registered cases Nov. 2003 10 Nov. 2004 14 Nov. 2005 11 Nov. 2006 8 Nov. 2007 3

Comparative Chart of Vehicle Theft cases Month Nov . 2007 Results Comparative Chart of Vehicle Theft cases Month Nov . 2007 Vehicle Theft Year Registered cases Nov. 2003 40 Nov. 2004 81 Nov. 2005 61 Nov. 2006 91 Nov. 2007 67

Comparative Chart of Other Theft cases Month Nov . 2007 Results Comparative Chart of Other Theft cases Month Nov . 2007 Other Theft Year Registered cases Nov. 2003 79 Nov. 2004 89 Nov. 2005 110 Nov. 2006 70 Nov. 2007 41

DIGNITARIES VISITING POLICE STATION & THEIR COMMENTS

Chief Minister of Rajasthan

Comments Chief Minister Rajasthan “I have no words to describe this change, so amazing, will have to suffice congratulations & keep up the good work” -Vasundhara Raje Chief Minister Rajasthan

Comments “I am amazing by the achievements at this police station both in physical & human Capital most striking in the integration with the community. Of Course I see the tremendous mindset change & the pride with which each Police person has risen to the occasion. I can only say that this is a role model of the nation, Bravo.” -AmitMitra -SecretaryGeneral, FICCI

Comments “This Police Station has been completely turned around and is now a model police station. My congratulations to all responsible excellence work.” - Admiral Madhvendra Singh Ex. Naval Chief of India

Comments “Undoubtedly this is the best police station that I have seen in my career. My best wishes & compliments to Sh. Pushpendra singh , SHO and his staff for transforming this police station into a truly modal police station. I wish one day all the police station of India (about 14,000) will be like vidhayakpuri police station.” Mahendra Kumawat,IPS Spacial secretary Minstary of Home affairs, India

Comments “Today I visited the Police Station Suddenly. I can’t believe that a Police Station can be like this. I give my best wishes to S.H.O Mr.Pushpander Singh and his team. Their hard work and dedication has bought this Police Station to the International Level. The Police Station is well maintained and well equipped.” - Rajendra Chaudhary Chief Judicial Magistrate, Jaipur

Comments “A very good response & will say that, if a person wants justice then it is my humble request to that person please come to police station & say help.” - Renu A Complainant

OTHER - ACTIVITIES

Police for the People

Children & Women at PS

Knowing Police & Policing

Motto of S.H.O. “MAKE - OBEYING A LAW A FASHION, POLICE PERSONNEL SHOULD AS IF HE IS IN SERVICE INDUSTRY, & WE CAN’T ACHIEVE 100% BUT WE CAN ATTAMPT FOR 100%” PUSHPENDRA SINGH S.H.O

CHARITY BEGINS AT HOME

GYM

Healthy Body keeps a healthy mind

Yoga – Mental discipline

Leading by example

DGP with CLG Members

Conclusion

TEAM –That Made it all happen

“This is not an ISO police Station but an EYE OPENER Police Station.” - Shiv Khera International Motivator

QUOTATION PHYSICALLY – we know where we are DEEP DOWN INSIDE – we know where we want to be STRIVE FOR EXCELLENCE – we will march on..

THANK - YOU