Emergency Services Volunteers Neighborhood CERT Formation Meeting: 3/11/12 Preparing Our Community Working Together Presented by: Kenneth Dueker, J.D. Director of Emergency Services Rev. 3/4/2012 K. Dueker

If you missed the Feb. 4 presentation or you have questions about the new Emergency Services Volunteers (ESV) structure or the Block Preparedness Coordinator Program, please go to: http://www.paneighborhoods.org/ep Also posted there is a link to the ESV calendar, which includes these events: 3/24, 1-3pm: Neighborhood Drill: NPCs/BPCs & NH CERT 4/14: 10am-1pm: BPC 3-Hour Certification Class [NH CERTs encouraged to attend] 4/21: 10am-1pm: Incident Command System for NPCs and NH CERT GLs 4/26: 7-9pm: Quarterly NPC mtg. [NH CERT GLs encouraged to attend]

What OES Needs Volunteers to Do Self-Care: Prepare the population to be resilient (best done before the disaster). Promote neighbors-helping- neighbors and community-building (information sharing, social). Provide neighborhoods with their own, local resources. Eyes and Ears: Incident reporting & Damage Assessment. We need data in the EOC via communications technology and skilled volunteers. Additional Essential Functions: Security (Neighborhood Watch), Search & Rescue, Medical Triage, Fire Suppression, Mass Care (Shelters, Human Services), assisting certain City departments with field and fixed-location assignments. There are roles for volunteers in all phases of emergency management …

Emergency Services Volunteers (Unified Command) Today’s meeting. (M)EOC Team Leader (TL) Structure ESV DOC Vol. Division Op. Center Logistics Cubberley D-4; Trailers; Supplies Each Neighborhood Neighborhood Prep. Coordinators IC/POC for each neighborhood Citywide CERTs Field & Specialized Teams Citywide ARES/RACES Comms (Ham Radio) Net Control Unit (M)EOC, ESV DOC Field CERTs Response Pool Neighborhood CERTs Report to NPC (Neighborhood Responders) Group Leader Field Supervisor Citywide RADO Support Field CERTs, NPCs Medical Group Set up triage sites; PODs MACS Santa Clara Co. Mutual Aid Public Works & Flood/Storm Group Special Training; Assist PW Block Prep. Coordinators Report to NPC (Eyes & Ears): Key Roles: Damage Assessment; Neighborhood Watch Example: You can be a ham operator and part of a NH team, rather than ARES/RACES. We want you to let OES know your preference. Shelter Group Support CSD, Red Cross Action Item: Identify your Primary Team Affiliation. Today is to kick-off NH Teams (meet your NPC). If you are interested in Citywide CERT or ARES/RACES, please e-mail ccc@cityofpaloalto.org

Emergency Services Volunteer New Emergency Services Volunteer ID Card (NIMS Typing, Credentialing) Emergency Services Volunteer Sidney ESPINOSA Expires: 12/18/2014 Issued by and property of the City of Palo Alto: 650-617-3197 Obverse Classifications/Certifications: Shelter, Human Svcs. Medical EOC Authorized Animal Services Logistics Neighborhood Watch Bldg. Assessment Drive City Vehicles ARES/RACES/ACS (Comms) CERT Block Prep. Coordinator (BPC, NPC) Public Works; Flood/Storm Traffic Control Disaster Service Worker (DSW) Background Check If found, please return to Palo Alto OES: 275 Forest Ave., Palo Alto, CA 94301 This may change if 1) we go to a regional (North County) card and 2) when CA Disaster Corps eventually goes online: http://www.californiavolunteers.org/disastercorps/

Trailers = Logistics Hubs New CERT Field Teams Medical (MRC): Establish triage sites; PODs Shelter & Human Services: Work with Community Services Dept. & Red Cross Public Works & Flood/Storm: Deployable City-Wide Assists Public Works Special Training We will also look at other specialized teams/roles. Trailers = Logistics Hubs “Districts” are replaced with the above. Former “District IC” is now Logistics. Logistics will support Field Teams and Neighborhood CERTs w/ Trailer Team and new decentralized supplies (neighborhood caches, arks, etc.). Cubberley D-4 = Logistics Center.

Restructuring Concept: Neighborhood-Centric Structure Clarify Roles and Functions Neighborhood Preparedness Coordinators (NPC): Neighborhood Command Post; comms with EOC via MURS (or ham) Block Preparedness Coordinators (BPC): Damage Assessment; Security (Neighborhood Watch); FRS radio to NPC Neighborhood CERT: Local responder teams (stay local): Muster in neighborhood (can be released); FRS radio to NPC This is a best practice adopted by Mountain View & many other jurisdictions: http://www.ci.mtnview.ca.us/city_hall/fire/programs_n_services/cert_neighbohood_groups.asp

NH CERT Chain of Command Palo Alto City (Mobile) Emergency Operations Center ((M)EOC) On-Scene Public Safety Official Neighborhood Preparedness Coordinator = NH IC NH CERTs follow NPC direction in “peace time role” of preparation & mitigation. Block Preparedness Coordinators Group Leader (GL) Neighborhood CERTs

Communications Links Palo Alto City (Mobile) Emergency Operations Center ((M)EOC) ESV DOC (if not established, NPCs, etc. go direct to EOC) ARES/RACES Ham Radio CERT Field Teams MURS Radio Neighborhood Preparedness Coordinator FRS/GMRS Radio FRS/GMRS Radio Block Preparedness Coordinators Group Leader (GL) Neighborhood CERTs

NH CERT Activation Procedures There will be a new ESV Policy Manual … For now, here’s the plan: Alert (or “Heads Up”) From your NPC: Monitor your NH FRS Channel or follow NPC’s instructions. From the City (AlertSCC): Follow instructions. Other sources (EAS, etc.): Follow instructions; contact your NPC. Activation (incl. self-notifying events) Check in with NPC on FRS or in person. If you cannot reach NPC, contact your GL. Before deploying: Make sure your home and family, etc. are safe. Don/bring appropriate gear (see next slide). If you cannot reach GL or NPC, find closest BPC and/or NH CERT. EOC may send ham or other ESV to your NH, if no NPC. Mobilization (Muster) NH CERT works in teams of at least 3. If you have >3, advise NPC and either team up with a BPC or await another assignment. Assign a Group Leader (GL) who will 1) operate the FRS radio and 2) serve as the NH CERT field supervisor. One group call sign. Do not exceed the scope of your CERT training and your personal skills and abilities. Chain of Command: NPC is NH CERT IC. NH CERT GL is field supervisor (personnel accountability). ESVs must obey orders of OES and on scene police or fire officials. Demobilization: Be sure to “check out” of the net. NPCs/GLs may do After Action Report for OES. All ESVs should monitor KZSU 90.1 FM. Hams also monitor 147.540 MHz, PL 100.

NH caches pending – trailers stay put. NH CERT & BPC Equipment (Grab & Go Bag) Water Food / food bars Medicine for yourself Clipboard NPC/BPC roster Your street map Resident names & contact info (BPCs) Disaster Assessment forms Radio channels for all neighborhoods Note paper _________________ Back Pack Clothing & shoes, poncho Vest & ID badge, whistle Goggles; eye glasses FRS radio, extra batteries NOAA radio Flashlight Gloves Small First Aid kit Duct tape Gas / Water shut off tool Pens & Sharpie markers Dust & hygiene masks ____________________ NH caches pending – trailers stay put.

All NPCs, BPCs & NH CERT members operate as Good Samaritans. Convergent Volunteers a.k.a. Spontaneous Unaffiliated Volunteers Neighbors will want to help. They can do so at “grass roots” level – see Good Samaritan laws. The EOC may request some of them report and be “sworn in” as DSWs. Lots of roles where formal registration not needed, such as assisting the NPC or GL as a radio operator, scribe, etc. All NPCs, BPCs & NH CERT members operate as Good Samaritans. If you are deployed outside your neighborhood (CERT, ARES/RACES), you need to be a DSW (or sworn in as an SUV, essentially). Also, a police officer can direct you, but that is a separate law (posse).

Break Out Session: Meet your NPCs Foothills; Los Trancos