An existing voluntary adoption agency operating model ONLY ILLUSTRATIVE Potential Adopters Local Authorities NOMS Steering and enabling processes Core Business Processes Steering and Enabling Processes Customer Delivery Units Create Demand Marketing & Events Steering Change Projects DfE strategy Adopter Services Placement Services Community Services Applicant Assessment Reference Checking Training Approval Placement support Local authority relationship management Marketing parents Agreeing placements Therapeutic / post placement services Drop in centres – at risk offenders Local initiatives Enabling HR IT Finance Business Support VAA Exec Board VAA Trustees

Steering and enabling processes Customer Delivery Units this is one we prepared earlier - A potential future regional adoption agency model ONLY ILLUSTRATIVE Potential Adopters Steering and enabling processes Core Business Processes Steering and Enabling Processes Customer Delivery Units Recruit parents Agency Marketing Applicant Assessment Reference Checking Training Approval Steering Change Projects DfE Strategy Area 1 Services Area 2 Services Area 3 Services Identify children at risk Bring children into care Placement support Identify children at risk Bring children into care Placement support Identify children at risk Bring children into care Placement support Match Parents and Children Applicant Assessment Reference Checking Training Approval Agree matches / placements Therapeutic / post placement services Enabling HR IT Finance Business Support Exec Committee Internal Audit Governing Board

Building THE NEW REGIONAL ADOPTION AGENCY operating model What Core Processes are managed across operating units? Who are our customers and how do we reach them? What Steering and Enabling Processes should be managed across operating units? Core Business Processes Steering and Enabling Processes Customer Interface CORE BUSINESS / DELIVERY UNITS What / who governs the organisation? What are the core Delivery Units? What processes should the units manage?