About Our Analyst BIOGRAPHY Mike Doherty, Vice President of Global Customer Experience at DRG, has over 8 years of experience at DRG. In this role, Mike.

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About Our Analyst BIOGRAPHY Mike Doherty, Vice President of Global Customer Experience at DRG, has over 8 years of experience at DRG. In this role, Mike leads DRG-wide efforts to enhance customer partnerships, resulting in greater customer outcomes and experiences. Prior to this role, Mike was head of Customer Training where he developed training and onboarding programs for DRG’s product business. Michael Doherty Vice President, Customer Experience Follow Michael Doherty www.DecisionResourcesGroup.com | © 2018 DR/Decision Resources, LLC. All rights reserved.