Here to Help – How to Get Started New Account Set Up New and Attach Existing Accounts to the UPS Contract Need a new account? Email state@ups.com Have an existing Account ? Contact your UPS representative or Flo Matteo at fmatteo@ups.com and provide your account # You must contact UPS to insure your existing account is linked to the contract and that you will receive the discounted rates Register your Accounts Visit www.ups.com to register your accounts this will enable you to order supplies with a few “clicks”, track packages, file claims and get a host of information about shipping with UPS. View your negotiated rates. You can use the help function or call 800-877-1497, have your account number ready to say at the prompt. Ask for help with negotiated rates. Specialized Customer Support UPS offers a specialized help and support desk to call : 1800-877-1497 or email enterprisesupport@ups.com. You must have your UPS contract account ready to say at the prompt or provide in the email. Industry leading tech support is available to enhance your operation’s efficiency and help support your business goals.