Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisor Forum Demystifying the Processes and Untangling Procedures Wednesday 24th April, 2013

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J AGENDA 9:00 – Introductions/Purpose of Forum – Michelle Rogers 9:10 – 9:40 Consolidated Policies and Procedures: An Introduction to the Manuals – John Rowe 9:40 – 10:00 Assessment – Connie Price 10:00 – 10:30 Formulation of questions by Advisors in groups – Louise Batchelor 10:30 – 11:00 Tea break 11:00 – 11:45 Panel Q&A - Michelle Rogers 11:45 – 12:00 Wrap up and finish Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Introduction Purpose of Forum Michelle Rogers Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Consolidated Policies & Procedures: An Introduction to the Manuals John Rowe Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 25 May 2007 Effective from 1 July 2007 Consolidated 12 separate policies 63 pages The consolidation into one document and the annual review and re-issue are major initiatives that should improve accessibility and provide a more streamlined and effective method of ensuring University policies and procedures remain up to date and relevant. John Rowe Director, Student Services May 2007 The consolidation into one document and the annual review and re-issue are major initiatives that should improve accessibility and provide a more streamlined and effective method of ensuring University policies and procedures remain up to date and relevant. John Rowe Director, Student Services May 2007

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 28 March 2008 Effective from 1 January 2008 Office of Teaching and Learning input (revised Assessment Policy and Principles) 68 pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 30 October 2009 Effective from 30 October pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 26 November 2010 Effective from 26 November pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 25 November 2011 Effective from 1 January pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 22 February 2013 Effective from 1 March pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Latest edition approved by Academic Board on 30 November 2012 Original edition consolidated 4 Policies and 9 Rules Latest edition effective from 30 November pages (1E 58 pages, 2E 63 pages, 3E 58 pages)

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Latest edition approved by Academic Board on 24 February 2012 Original edition consolidated 3 policies Latest edition effective from 24 February pages (1E 29 pages, 2E 36 pages, 3E 54 pages)

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 25 November 2011 Consolidated 3 policies Scholarships Policy and Procedures Emergency Student Loans Policy Short Term Emergency Student Loans Policy Effective from 25 November pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 30 November 2012 Replaced Sections 34 and 35 of the Admission and Enrolment Manual Effective from 30 November pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Approved by Academic Board on 26 October 2012 Consolidated Academic Calendar and Study Periods Policy and Timetabling and Class Times Policy Effective from 26 October pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Distributed for comment April 2013 Plan is to finalise by July 2013 Guidelines and advice – not policy 36 pages

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Plan is to finalise by end 2013 Student IDs Student Photographs Lost Property Communication With Students OASIS and OCC

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Consolidated Policies and Procedures Manuals Plan is to finalise by end 2013 Invoicing and payment Refund policy Late fees and fines PIPs and PEXs Incidental fees

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Curtin University Policies and Procedures DevelopmentDevelopment ApprovalApproval PromulgationPromulgation ImplementationImplementation MonitoringMonitoring ReviewReview

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Curtin University Policies and Procedures DevelopmentDevelopment ApprovalApproval PromulgationPromulgation ImplementationImplementation MonitoringMonitoring ReviewReview

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Open Feedback Wiki Training SOL (Online Modules) Compliance Reports Audits Consultation with stakeholders Info/Briefing Sessions SANs Student Admin Forums Consultation with stakeholders Guidelines SAGs Complaints, grievances and appeals Identified issues Ongoing input Committee approval process

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Future Developments EQUIPEQUIP Business Process Re-DesignBusiness Process Re-Design WorkflowWorkflow

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Future Developments EQUIPEQUIP Business Process Re-DesignBusiness Process Re-Design WorkflowWorkflow Pre-populated fields Forced field accuracy Reduction in errors Self service Streamlined processes Tracked and logged processes Forced compliance Enables effective monitoring of workflow and escalation

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Student Advisors Forum – Wednesday 24 April 2013 Student One Employee Kiosk OASIS Concur RFOsAppeals Recruitment Approvals Cost Centre Sign-Offs Reports Single Sign In Digital Desktop Admission Approvals WUSC Approvals LOA Approvals Leave Approvals Expenditure Approvals Enrolment Stats Monitoring Dashboard Customisable Workflow Driven

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessment and Student Progression Manual

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessment and Student Progression Manual Summary of Key Changes Section 1 To expand on reasonable adjustments for students with equity grounds and address re-submission of work by students Section 4 New text included to accommodate e-submission and corrupted work, and to reinforce requirements to state essential components a student must pass in order to pass a unit. Section 5 Updated disposal and retention periods in accordance with WAUSDA (Western Australian University Sector Disposal Authorities; to stipulate the mandatory use of Blackboard for submission of assessment items and for recording summative assessment tasks; Highlight the requirement of text based items to be submitted through Turnitin; and Requirement to retain e-Assessment items.

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Section 7 Reinforce that assessment artefacts must never be left unattended Section 8 Procedural changes to allow for decisions to be made in a more timely manner. Rather than UTLC approve exemptions to assessment requirements, the Manager, Assessment is now responsible Previously it was recommended that Faculty Deans Teaching and Learning monitor exemptions. Now they will monitor exemptions Section 9 New section based on the recommendation of an external agency Section 13 To accommodate students who have multiple exams in a 24 hour period; Clarify notification timeframes and process of a students further appeal right to a PVC if denied an assessment extension Assessment and Student Progression Manual Summary of Key Changes

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Section 15 To accommodate students who have multiple exams in a 24 hour period; To reinforce that School scheduled exams be compliant with exam regulations and be conducted during a scheduled exam period Section 18 New section under the subheading Mobile Phones and Other Electronic Devices (Other than Approved Calculators) Section 21 Updated disposal and retention periods in accordance with WAUSDA (Western Australian University Sector Disposal Authorities; Section 36 Re-written so a student must have evidence that their mark or result is incorrect. Change to PVC or nominee hearing appeal and appeal to be submitted in 10 working days, not 14 working days Assessment and Student Progression Manual Summary of Key Changes

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Questions?

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessment Connie Price Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessments -Broad categories Submission student generates a product or artefact student submits the artefact for evaluation Performance student executes a performance the performance is evaluated in real time Examination student answers questions under specified environmental conditions answers are captured and evaluated

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Submissions Artefact may be submitted in hard copy Particularly true of artefacts that are not on paper Need to be receipted Artefact may be submitted electronically Submitted via Blackboard submitted to Turnitin Should generally not be submitted via Unless there is a system failure Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Submissions Storage Where ever possible the School should maintain a copy of the artefact for at least 6 months after the appeal period Return of artefact to student Artefacts must never be left unattended The identity of the student collecting the artefact must be verified Artefacts must not be passed to a third party Archiving and disposal of artefacts May be involved in creating/managing storage and archiving of electronic artefacts Disposal of uncollected artefacts Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Performance May have a role in organising the event Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Examinations School scheduled examinations/tests Invigilation – should be a minimum of two invigilators per venue Student attendance should be recorded Students must present a valid Curtin student card as proof of identity Authorised examination aids/materials Protocol for possession of unauthorised materials/devices Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Examinations Centrally scheduled examinations Exam paper preparation & submission Exam timetable Timetable clashes – limit to 2 exams in a 24 hour period Catering for multiple campuses & different time zones Alternative examination arrangements Clashes Hardship Disability Elite athletes Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessment Variation Late Assessment Assessment Extension Supplementary Assessment Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Late Assessment Due date and time must be specified in advance in UO Anything submitted after this time is considered late Acceptance of late submissions If not accepted must be stated in UO Penalty for late submission 10% per calendar day 10% of total marks not 10% of their mark More than 7 days late will not be marked and receive mark of 0 If late submissions not accepted penalty is 100% or mark of 0 May still be required to submit or receive F-IN Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Assessment Extension If student is not able to submit by the due date/time or not able to attend for the performance/examination on the specified date/time AND has sufficient grounds they may apply for an assessment extension Grounds include injury, illness, disability or medical condition of the student or students family member; religious matter; elite athlete Must provide appropriate documentation Original document must be cited & copy kept Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Application for Assessment Extension Application must be submitted in advance Application submitted to UC By or hard copy If issue applies to or includes the EOS exam period application should be forwarded based on School procedure Approval For in-semester assessments = UC For EOS assessments If assessment can be completed prior to BOE UC can approve If assessment can not be completed by BOE a deferred assessment may be granted by BOE Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Supplementary Assessment Can only be granted by the BOE Conditions specified in policy Maximum of two supplementary assessments per study period Timeframe Specific period published in UO Students granted a supp must be advised via OCC at least 3 days in advance of date/due date Responsibility of student to be available to attend or complete Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Record of Marks Grade Centre Submission of marks to Student One Release of marks Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Blackboard Grade Centre Now considered the only authorised point for the recording of assessment task results Staff may be involved in setting up Grade Centre Final Mark is calculated Final Grade is recorded Allowable grades include 5, 6, 7, 8, 9, 10, F, F-IN, GNS While we still have our current Bb unit lifecycle a copy of Grade Centre must be made before unit clearout Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Submission of Final Mark & Grade to Student One Final Mark and Final Grade columns will be automatically extracted from Blackboard and submitted to Student One Staff may be involved in data quality checks Process will run up until BOE After BOE, changes to ratified results must follow existing processes Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Release of Marks Students are able to view results recorded in Blackboard Grade Centre My Grades If final grade and mark are shown these are indicators only, must be ratified by BOE Ratified results are released to students via OASIS on results publication date Footer text - slideshow title

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Formulation of Questions: Advisors in Groups Louise Batchelor Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J QUESTIONS Blackboard Who does a student go to when they dont know how to use BB? Staff – problems with BB – who do they go to? Entry of grades in to GC – what is the timeframe for implementation? Why are academics not using Turnitin? Explanation of Turnitin submission process? Unit Outline Builder Publication of UOs, compliance with assessment policy, auditing? Assessment Advice to students in groups when some students dont participate How do students receive feedback on their work? Provision of examination assessments for students studying online? Extensions? Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J QUESTIONS SUPPS Future of supps? WUSC Processes for advice to Schools when WUSC denied Appeals How many chances are students given in the appeals process? Academic Misconduct Consistent academic misconduct process – is it monitored to ensure all schools follow the same process? Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Tea Break Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Panel Q & A Facilitated by Michelle Rogers Wednesday 24th April, 2013Student Advisor Forum

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Wrap Up & Finish Michelle Rogers Wednesday 24th April, 2013Student Advisor Forum