Mobile Commerce and Ubiquitous Computing

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Presentation transcript:

Mobile Commerce and Ubiquitous Computing

The Attributes of M-Commerce MOBILE COMMERCE:CONCEPTS, LANDSCAPE, ATTRIBUTES, DRIVERS, APPLICATIONS, AND BENEFITS The Attributes of M-Commerce Ubiquity. Ubiquity means being everywhere, especially at the same time. Convenience and capabilities. Having a mobile device increases the convenience of communication. Interactivity. Mobile systems allow for fast and easy interactions

Personalization. Mobile devices arepersonal devices. MOBILE COMMERCE:CONCEPTS, LANDSCAPE, ATTRIBUTES, DRIVERS, APPLICATIONS, AND BENEFITS Personalization. Mobile devices arepersonal devices. Localization. Knowing where a user is physically located in real time provides an opportunity to offer him or her relevant mobile advertisements, coupons, or other services.

Overview of Mobile Computing THE ENABLING INFRASTRUCTURE: COMPONENTS AND SERVICES OF MOBILE COMPUTING Overview of Mobile Computing A solution to this situation is wireless mobile computing ( mobile computing) , where computing is done by using mobile devices at any place connected to a wireless network.

Personal Digital Assistants: Enterprise Tablets THE ENABLING INFRASTRUCTURE: COMPONENTS AND SERVICES OF MOBILE COMPUTING Mobile Devices Smartphones Tablets Personal Digital Assistants: Enterprise Tablets Radio-Frequency Identifi cation (RFID)

Radio-Frequency Identifi cation (RFID) THE ENABLING INFRASTRUCTURE: COMPONENTS AND SERVICES OF MOBILE COMPUTING Radio-Frequency Identifi cation (RFID) Mobile Computing Software and Services Short Message Service Multimedia Messaging Services (MMS) Location-Based Services

MOBILE FINANCIAL APPLICATIONS Mobile Banking Mobile banking is a system that enables people to conduct financial transactions from a Smartphone or other wireless mobile device.

The Framework and Content of Mobile Enterprise Applications MOBILE ENTERPRISE SOLUTIONS: FROM SUPPORTING THE WORKFORCE TO IMPROVING INTERNAL PERATIONS The Framework and Content of Mobile Enterprise Applications Mobile Collaboration :refers to collaboration activities conducted on smartphones, tablets, and other mobile devices, enabling users to improve their performance. Mobile Workers members of sales teams, travelling professionals and managers, telecommuters, and repair people or installation employees who work off the company’s premises.

The Framework and Content of Mobile Enterprise Applications MOBILE ENTERPRISE SOLUTIONS: FROM SUPPORTING THE WORKFORCE TO IMPROVING INTERNAL PERATIONS The Framework and Content of Mobile Enterprise Applications Transportation Management Another popular mobile application area is that of transportation management

MOBILE ENTERTAINMENT, GAMING, CONSUMER SERVICES, AND MOBILE SHOPPING Mobile Streaming Music and Video Providers Apple has offered consumers the ability to download songs and videos from the Apple iTunes store. iTunes customers purchase billions of songs annually.

MOBILE ENTERTAINMENT, GAMING, CONSUMER SERVICES, AND MOBILE SHOPPING Mobile Games A wide range of mobile games have been developed for different types of players

MOBILE ENTERTAINMENT, GAMING, CONSUMER SERVICES, AND MOBILE SHOPPING Mobility and Sports Personalized live sport events can be viewed on mobile devices.

MOBILE ENTERTAINMENT, GAMING, CONSUMER SERVICES, AND MOBILE SHOPPING Service Industry Consumer Applications Healthcare Hospitality Management

MOBILE ENTERTAINMENT, GAMING, CONSUMER SERVICES, AND MOBILE SHOPPING Mobile Shopping and Advertising Online shopping can be easier when done from your Smartphone or tablet.

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS Location-based m-commerce (l-commerce) (or LBC), refers to the use of location fi nding systems such as GPS-enabled devices or similar technologies to fi nd where a customer with a mobile device, or an object is located and provide relevant services, such as an advertisement or vehicle route optimization.

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS Basic Concepts in L−Commerce 1. Location Finding where a person 2. Navigation Finding and illustrating a route from one location to another 3.Tracking Monitoring the movements and whereabouts of people or objects

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS 4. Mapping Creating maps of certain geographical locations with super-imposed data if needed 5. Timing Determining arrival or departure time of something at a specific location

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS L-Commerce Infrastructure 1. Location finder (positioning) component. A GPS (or other device) that finds the location of a person or a thing. 2. Mobile Positioning Center. This includes a server that manages the location information received from the location finder.

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS 3. User. The user can be a person or thing. 4. Mobile devices. The user needs a mobile device (e.g., a Smartphone) that includes a GPS or other feature that locates the position of something or someone.

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS 5. Mobile communication network. The network(s) that transfers user requests to the service providers, and then transmits the reply to the user. 6. Service or application providers. Providers are responsible for servicing a user’s request. They may use applications such as GIS.

LOCATION-BASED MOBILE COMMERCE AND MOBILE SOCIAL NETWORKS 7. Data or content provider. Service providers usually need to acquire (e.g., buy) geographic, fi nancial, or other data in order to provide a reply to requests. Data may include maps and GIS information. 8. Geographical Information System (GIS). This includes maps, location of businesses, and more

UBIQUITOUS (PERVASIVE) COMPUTING AND SENSORY NETWORKS Internet of Things (IoT) Embedding mobile devices into items everywhere and connecting all devices to the Internet permits extensive communication between users and items.

UBIQUITOUS (PERVASIVE) COMPUTING AND SENSORY NETWORKS Machine-to-Machine Technology. M2M is used in telemetry, data collection, remote control, robotics, remote monitoring, status tracking, road traffic control, offsite diagnostics and maintenance, security systems, logistics services, fleet management, and telemedicine.”

UBIQUITOUS (PERVASIVE) COMPUTING AND SENSORY NETWORKS Smart Application: Grid, Homes, Cars, and More Smart Homes and Appliances Smart and Driverless Cars Smart Cities

M-commerce Security and Privacy Issues IMPLEMENTATION ISSUES IN MOBILE COMMERCE: FROM SECURITY AND PRIVACY TO BARRIERS TO M-COMMERCE M-commerce Security and Privacy Issues The basic security goals of confidentiality, authentication, authorization, and integrity are just as important for m-commerce as they are for e-commerce, but they are more diffi cult to ensure.

Technological Barriers to M-commerce IMPLEMENTATION ISSUES IN MOBILE COMMERCE: FROM SECURITY AND PRIVACY TO BARRIERS TO M-COMMERCE Technological Barriers to M-commerce The navigation systems for mobile applications have to be fast in order to enable rapid and easy search and shopping. Similarly, the information content needs to meet the user’s needs.