Student Satisfaction Survey Spring 2018 Undergraduate Trends Office of Institutional Effectiveness

Undergraduate Student Sample (n = 1450) 21% response rate 20% response rate

Overall Undergraduate Satisfaction with NJIT 5 Year Comparison Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

Overall quality of instruction Undergraduate Students Six Year Trend

Quality of academic advisement Undergraduate Students Six Year Trend

Relevance of coursework to career development Undergraduate Students Six Year Trend

Quality of campus life Undergraduate Students Six Year Trend

Feeling of community on campus Undergraduate Students Six Year Trend

General condition of buildings and grounds Undergraduate Students Six Year Trend

The overall usefulness of NJIT’s website Undergraduate Students Six Year Trend

Billing and fee payment policies and procedures Undergraduate Students Six Year Trend

Overall student satisfaction with the Registrar’s office Undergraduate Students Six Year Trend

Overall student satisfaction with the Financial Aid Services Undergraduate Students Six Year Trend

Personal security and safety on campus Undergraduate Students Six Year Trend

Availability of Parking Undergraduate Undergraduate Students Six Year Trend

Relevance of coursework to career development & Opportunities to work with other students in teams Undergraduate Students Six Year Trend

Opportunity for involvement in student organizations and events & Availability of cultural and social events Undergraduate Students Six Year Trend

Quality and Availability of academic advisement Undergraduate Students Six Year Trend

Feeling of community on campus & Quality of Campus Life Undergraduate Students Six Year Trend

Overall Student Satisfaction with Registrar, Financial Aid, Bursar, and Library Staff Six Year Trend