1. Student Satisfaction Survey Spring 2012
Institutional Research and Planning
5/4/2019

2. Undergraduate Student Sample (n = 1286)
23 % response rate
5/4/2019

3. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Undergraduate Students Comparison
5/4/2019

4. Undergraduate Student Satisfaction 2012 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

5. Factors with Increases/Declines in Student Satisfaction
The Overall usefulness of NJIT’s website (6%)
Overall satisfaction with food services (5%)
Availability of campus computing resources (4%)
Declines:
Overall satisfaction with NJIT (-5%)
Availability of academic advisement (-5%)
Overall quality of instruction (-5%)
General condition of buildings and grounds (-4%)
Personal security and safety on campus (-4%)
Availability of cultural and social events (-4%)
5/4/2019

6. Undergraduate Student Satisfaction 2012 Importance and Satisfaction (means)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

7. Undergraduate Student Satisfaction Academics
5/4/2019

8. Undergraduate Student Satisfaction Campus Life
5/4/2019

9. Undergraduate Student Satisfaction Computers
5/4/2019

10. Undergraduate Student Satisfaction Public Safety/Buildings & Grounds
5/4/2019

11. Undergraduate Student Satisfaction Student Services
5/4/2019

12. Undergraduate Satisfaction Five Year Comparison (means)
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

13. Undergraduate Satisfaction Five Year Comparison (percentage)
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

14. Overall Undergraduate Satisfaction By School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

15. Graduate Student Sample (n = 761)
30% response rate
5/4/2019

16. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Graduate Students Comparison
5/4/2019

17. Graduate Student Satisfaction 2012 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

18. Graduate Student Satisfaction Importance And Satisfaction (means)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

19. Graduate Student Satisfaction Comparison with 2011
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

20. Factors with Increases in Student Satisfaction
Availability of campus computing resources (+7%)
Support for computer hardware and software (+9%)
5/4/2019

21. Graduate Student Satisfaction Five Year Comparison (means)
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

22. Graduate Student Satisfaction Five Year Comparison (percentage)
5/4/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

23. Overall Graduate Satisfaction By School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

24. Overall Undergraduate Satisfaction
Appendix 1
Overall Undergraduate Satisfaction
By School
5/4/2019

25. Appendix 1 Overall Undergraduate Satisfaction By School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

26. Appendix 1 Overall Undergraduate Satisfaction By School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

27. Appendix 1 Overall Undergraduate Satisfaction By School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

28. Appendix 1 Overall Undergraduate Satisfaction By School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

29. Appendix 1 Overall Undergraduate Satisfaction By School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

30. Overall Graduate Satisfaction
Appendix 2
Overall Graduate Satisfaction
By School
5/4/2019

31. Appendix 2 Overall Graduate Satisfaction By School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

32. Appendix 2 Overall Graduate Satisfaction By School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

33. Appendix 2 Overall Graduate Satisfaction By School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

34. Appendix 2 Overall Graduate Satisfaction By School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019

35. Appendix 2 Overall Graduate Satisfaction By School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
5/4/2019