1. Institutional Research and Planning
Student Satisfaction Survey Spring 2014 Undergraduate and Graduate Students
Institutional Research and Planning
8/22/2019

2. Undergraduate Student Sample (n = 1269)
21 % response rate
8/22/2019

3. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Undergraduate Students Comparison
8/22/2019

4. Undergraduate Student Satisfaction 2014 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

5. Undergraduate Student Satisfaction 2014 Importance and Satisfaction (means)–
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

6. Undergraduate Student Satisfaction Comparison with 2013
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

7. Factors with Increases/Decreases in Student Satisfaction
Personal security and safety on campus. (+20%)
General condition of buildings and grounds. (-6%)
8/22/2019

8. Key factors* in Overall Satisfaction Spring 2013-Undergraduate
quality of
instruction
satisfaction
with NJIT
Quality of
campus life
Overall Satisfaction
With Registrar’s Office
.169 .4
.362
Relevance of
coursework to career
development
.238
Quality of academic
advisement .
151
The overall usefulness of NJIT's website
.179 .2
General condition of
building and grounds
*Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.
8/22/2019

9. Undergraduate Student Satisfaction Academics
8/22/2019

10. Undergraduate Student Satisfaction Campus Life
8/22/2019

11. Undergraduate Student Satisfaction Computers
8/22/2019

12. Undergraduate Student Satisfaction Public Safety/Buildings & Grounds
8/22/2019

13. Undergraduate Student Satisfaction Student Services
8/22/2019

14. Undergraduate Satisfaction Five Year Comparison (means)
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

15. Undergraduate Satisfaction Five Year Comparison (percentage)
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

16. Overall Undergraduate Satisfaction With NJIT 5 Year Comparison
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

17. Overall Undergraduate Satisfaction By School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

18. Graduate Student Sample (n = 645)
29% response rate
8/22/2019

19. If you could start over again, would you go to NJIT
If you could start over again, would you go to NJIT? Graduate Students Comparison
8/22/2019

20. Graduate Student Satisfaction 2014 Importance and Satisfaction (percentage)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

21. Graduate Student Satisfaction 2014 Importance And Satisfaction (means)
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

22. Graduate Student Satisfaction Comparison with 2013
Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

23. Factors with Increases in Student Satisfaction
Personal security and safety on campus (12%)
8/22/2019

24. Key factors* in Graduate Student Overall Satisfaction
quality of
instruction
satisfaction
with NJIT
Quality of
campus life
Overall satisfaction
With financial aid
services
.168
.444
.251
Relevance of
coursework to career
development
.182
Quality of academic
advisement .
164
with registrar office
.113
.115
Billing and fee
payment policies and
procedures
Availability of campus computing resources
.226
*Regression model run using SPSS to show academic and cultural variables that predict overall satisfaction.
8/22/2019

25. Graduate Student Satisfaction Five Year Comparison (means)
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

26. Graduate Student Satisfaction Five Year Comparison (percentage)
8/22/2019
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

27. Overall Graduate Satisfaction By School Academics
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

28. Overall Undergraduate Satisfaction
Appendix 1
Overall Undergraduate Satisfaction
By School
8/22/2019

29. Appendix 1 Overall Undergraduate Satisfaction By School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

30. Appendix 1 Overall Undergraduate Satisfaction By School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

31. Appendix 1 Overall Undergraduate Satisfaction By School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

32. Appendix 1 Overall Undergraduate Satisfaction By School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

33. Appendix 1 Overall Undergraduate Satisfaction By School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

34. Overall Graduate Satisfaction
Appendix 2
Overall Graduate Satisfaction
By School
8/22/2019

35. Appendix 2 Overall Graduate Satisfaction By School CoAD
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

36. Appendix 2 Overall Graduate Satisfaction By School CCS
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

37. Appendix 2 Overall Graduate Satisfaction By School NCE
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

38. Appendix 2 Overall Graduate Satisfaction By School CSLA
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

39. Appendix 2 Overall Graduate Satisfaction By School SOM
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied
8/22/2019

40. Undergraduate and Graduate Overall Satisfaction
Appendix 3:
Undergraduate and Graduate Overall Satisfaction
with Housing
8/22/2019

41. Undergraduate Overall Satisfaction with HousingN
Percent
Overall Satisfaction with Housing
NJIT housing
387
34.46%
3.55
University Centre 33
2.94%
3.42
NJIT Greek Village 29
2.58%
Off-campus Greek fraternity/sorority housing 3
0.27%
4.33
Off-campus with parents/other relatives
501
44.61%
3.43
Off-campus with roommate/friends 40
3.56%
3.3
Off-campus with spouse/significant other 69
6.14%
3.30
Off-campus alone 61
5.43%
3.25
8/22/2019

42. Graduate Overall Satisfaction with HousingN
Percent
Overall Satisfaction with Housing
NJIT housing 20
3.58%
3.35
University Centre 31
5.55%
3.68
NJIT Greek Village 12
2.15%
3.5
Off-campus Greek fraternity/sorority housing 1
0.18% 3
Off-campus with parents/other relatives 89
15.92%
3.39
Off-campus with roommate/friends
188
33.63%
3.69
Off-campus with spouse/significant other
139
24.87%
3.46
Off-campus alone 79
14.13%
3.22
8/22/2019

43. Graduate Students: What type of on-campus housing would you prefer?N
Percent
Married student apartment 27
4.5%
Married student apartment with children 22
3.67%
Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 71
11.83%
Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 82
13.67%
Single small bedroom and shared facilities (bathroom, lounge, and kitchen). 63
10.5%
Prefer to live off-campus.
335
55.83%
8/22/2019

44. Graduate Students: What type of on-campus housing would you prefer
Graduate Students: What type of on-campus housing would you prefer? (of graduate students who currently live off-campus) N
Percent
Married student apartment 25
4.69%
Married student apartment with children 21
3.94%
Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 57
10.69%
Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 63
11.82%
Single small bedroom and shared facilities (bathroom, lounge, and kitchen). 44
8.26%
Prefer to live off-campus.
323
60.60%
8/22/2019

45. Graduate Students: What type of on-campus housing would you prefer
Graduate Students: What type of on-campus housing would you prefer? (of graduate students who currently live on-campus) N
Percent
Married student apartment 2
2.99%
Married student apartment with children 1
1.49%
Shared apartment with roommate/roommates. (Own bedroom in a suite; shared living room, kitchen, and bathroom) 14
20.90%
Shared apartment with roommate/roommates. (Own bedroom and bathroom in a suite; shared living room and kitchen) 19
28.36%
Single small bedroom and shared facilities (bathroom, lounge, and kitchen).
Prefer to live off-campus. 12
17.91%
8/22/2019