Company X ISO9001:2000 Implementation Databases

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Presentation transcript:

Company X ISO9001:2000 Implementation Databases

Items To Track Receiving Inspection NOTE: Parts of some of these may be included in the current MRP software system. Receiving Inspection Suppliers - including Supplier Rating and Approved Supplier List (Excel Spreadsheet) Customer Concerns/Complaints (Excel Spreadsheet) Nonconformances (Database) Internal External Corrective / Preventive Action (Database) Internal Audits Tracking (Calendar) (Excel Spreadsheet) Audit Forms (Excel Spreadsheet) Management Reviews Meeting Form (Excel Spreadsheet)

CA Database Master Inputs ‘Expectations’ Issues Seven Base Design Performance Maintainability Reliability Durability Supplier Problems Part Specific Problems 1. Receiving Verification (‘Inspection’) Wrong Part Nonconforming Parts Count Wrong Delivery 2. In-House Nonconformances ‘Expectations’ Issues 3. Installation ‘Report’ Installation Problems 4. Customer Complaints Personnel Issues 5. Customer Returns Repair Analysis 6. Service Findings Conditions of Use Issues 7. Internal Audits Process / Systems Related Issues Business Standards Compliance Issues Seven Base Input Screens

CA Database Outputs (General) ‘Standard’ Reports (Scheduled) Must Define Measurables, then Weekly Reports Monthly Reports Ad Hoc Reports

CA Database Files Supplier Data Part Data Nonconformance Data Corrective Action Data Internal Audit Data

Common Database Fields Customer Name / Number Product ID Serial Number