Key Themes from the Program

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Presentation transcript:

Key Themes from the Program Paula Griswold Executive Director Massachusetts Coalition for the Prevention of Medical Errors Yvonne Cheung, MD, MPH Chair, Department of Quality and Safety & Chief Quality Officer Mount Auburn Hospital Coalition Board President

Organizational Strategies to Accelerate Improvement Integrate performance improvement -goals Patient safety/Reliability: providing effective care – do the right thing every time Quality /evidence-based care Patient-centered care Efficiency – reducing waste/improving value Worker Safety Reduce Clinician/staff burnout – reducing wasted time Joy and Meaning in work - engaging staff in change Across system - Care coordination & population health

Organizational Strategies to Accelerate Improvement Integrate performance improvement goals “Quality” as a business strategy Meeting customers’ needs without waste

Strategies for Accelerating Improvement: Framework Leadership Culture Learning System for Process Improvement Patient and Family Engagement Staff Engagement

Today Continue to provide models: Framework for organizational transformation to accelerate improvement Agenda: Organizational strategies Improving diagnostic process Engage you in giving feedback What would help you make these changes in your organization

Building a Massachusetts Partnership to Accelerate Improvement Partner with other organizations in the state Continue to learn from each other: Share strategies, critical success factors, curriculum With healthcare leaders and patients and families Designing systems for staff engagement in improving work – toward all goals

Please remember to turn in your evaluation, feedback form name badge Physicians can pick up CME certificates as you leave; Nursing, pharmacy and CPPS certificates will be emailed Thank you!