6/11/2014 INFORMATION ON THRIFT STORE BUSINESS TRANSLATING REPORTS INTO INCREASED SALES The How Why What & Where

6/11/2014 HOW? World Serve product flow system. Capture detailed production information Capture detailed sales information Capture detailed purge information Specific thrift store sophisticated reporting and responses WHY? Increase sales with better product mixes and pricing strategy Reduce theft Reduce labor cost

6/11/2014 WHAT? Toshiba TEC Thrift store tagging system Toshiba TEC Thrift store POS system WHERE? Back room tagging area Back room rag out Front end check out Store office reporting Head office reporting

6/11/2014 Who Uses our System Salvation Army Value Village (Savers USA) American Thrift Bibles for Mission

6/11/2014 SortHangSpeed RailReceive

6/11/2014 RackCategory SortStaging

6/11/2014 RackCategory SortStaging

6/11/2014 Staging

6/11/2014 Toshiba POS and Tagging Configuration Symphony Front EndTagging Back room Symphony Back room

6/11/2014 Toshiba Easy Ticketing System

6/11/2014 Sign On Enter number and depress [OK] Menu

6/11/2014 Tag System Operations Selecting The Week Select Week/Colour Menu

6/11/2014 Tag System Operations Select Sub Department Select a sub department example [Ladies] Menu

6/11/2014 Tag System Operations Select Category [1 st ] Select the category [JACKETS] Menu

6/11/2014 Expandable To Include Sizes On Tags

6/11/2014 Tag System Operations Select Price Point [1 st ] Select the price point based on quality Menu

6/11/2014 Tag System Operations Print Tag [1 st ] Select the price point based on quality [2 nd ] Select print to produce a tag from printer Menu

6/11/2014 Tag System Operations Print Quantity On Tags [1 st ] Select the price point based on quality [2 nd ] Select print Option 1 If you have a set (like a suit or swim suit with more than one piece enter the quantity and depress here Menu Option 1 If you have a set (like a suit or swim suit with more than one piece enter the quantity and depress here Option 2 Depress this button and print either [SET OF 2 PCS] or [Piece Pricing] on the Tag. With out selecting these options it will print default 1 piece

6/11/2014 Price Points This example is suggesting the price of childrens pants 1,3,5,7, is equal to $1.00,$3.00,$5.00 and $7.00. You can increase price points or use Open price points

6/11/2014 Size Points

6/11/2014 Store manager determines price point Pricing consistency through operator product rating not $ value.

6/11/2014 Create a good shopping experience for shoppers while making it difficult to swap tags due to full descriptions on tags

6/11/2014 Floor Distribution Easier floor distribution cause racks are presorted

6/11/2014 Setting weekly production targets and daily report of target achievements.

6/11/2014 Setting Targets 2200 pieces a day

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Toshiba Purge Module

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A quick look for quick response. How much are you ragging out versus production

6/11/2014 A detail look for a better response. May its the mix? What is being ragged out.

6/11/2014 A quick look for quick response.

6/11/2014 A detail look for a better response.

6/11/2014 Scanning Provides Speed & Accuracy While Capturing Information.

6/11/2014 What percentage of product was sold from the production From 1706 pieces put on the floor 336 was sold 19.69% and 90 percent was scanned less than 10 percent was hand entered From 1706 pieces put on the floor 305 was sold 19.69% and 90.77% percent was scanned less than 10 percent was hand entered

6/11/2014 What % was sold of or our production. Why? WOMENS CLOTHING Report 2789 pieces put out on the floor and sold 731 pieces 26% of total production sold

6/11/2014 WOMENS PANTS PRODUCTION Pricer is pricing 62.9% of these pants in the BETTER price point. 56 pieces totaling $ averaging 6.00 per per each pair. WOMENS PANTS SALES The BETTER price point was 30% of total woman's pants sold 3 pair sold totaling $ per pant. Only 5% of the pants put on the floor sold.

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Summary Know what you are putting on the floor Know what is selling from what you put on the floor. Create a good shopping experience Increase sales by making sure you have a good selection of products and a wide price selection.