Education and Training in Telehealthcare: A Strategy for Scotland Nessa Barry Scottish Centre for Telehealth Donna Henderson Telecare Development Programme

Telehealthcare Education and Training Strategy Published in March 2010 Outlines planned activity for 2010-12 Links telehealthcare workforce planning to health, social care and housing strategic agendas Aims to secure commitment and resources for future training delivery

Developments in Scotland since 2006 Telehealth Stroke Management & Paediatrics Programmes Support provided to Health Boards in their Telehealth projects Awareness raising Review of progress undertaken and successful move into NHS24 Telehealth Champions Network launched

Developments in Scotland since 2006 Telecare All 32 local partnerships progressing telecare programmes 25,833 people received telecare services as result of TDP Basic telecare services moving to enhanced provision Independent review of progress identified ‘promising start’ Telecare Learning Network Established

The future The SCTT recognises that a strategic & integrated approach is required to achieve shared outcomes – Ensuring better, local and faster access to public health and care services Improving the quality, delivery and efficiency of public health and care services Better supporting the citizens and carers of Scotland Connecting the population of Scotland to appropriate, timely care

Clinical Confidence

Telehealthcare Education & Training Action Plan 7 workstreams: Ethical Framework Competency Frameworks Core Curriculum & CPD Induction & Accredited Training Carer Awareness Raising and Training Innovation in Education and Training

The telehealthcare workforce 2 groups identified – Professionals / qualified staff - AHPs, nurses, doctors, social workers, strategic managers Telehealthcare support staff - equipment installers, call handlers, HIAs and responders Training needs identified – Induction Vocational skills training Under-graduate core curriculum Continuing Professional Development (CPD) Review of training in Scotland - No Scottish Qualification Authority validated awards available in Scotland for support staff Very little content in core curriculum Limited CPD modules identified

Education

Resources already available to support learning DVD – Telecare Supporting Scotland Digital Stories – user and carer perspectives A Weight off my mind DVD Workbooks on dementia, learning disability, mental health, physical disability Telecare Implementation Guide Telecare Resource Bank – online National demonstrator at Iris Murdoch Centre, Stirling SCT and JIT websites

Telehealthcare Competency Framework Competency Framework for Telehealthcare Support Staff published November 2010. Competency Framework for Professionals using Telehealthcare now out for consultation. Competency Framework for Telehealthcare Support Staff – published and available via the JIT website. Professionals Competency Framework is out for consultation – available via the JIT website

Carers and Telehealthcare Carers and Telehealthcare Training Toolkit – available http://www.carersscotland.org/ Supports local awareness raising and training for social care and health staff, carers organisations and carers Now working on updating the resource to include telehealth Working on a games-based learning application for young carers Toolkit produced in response to recommendations of University of Leeds research – A weight off my mind. Incorporated recommendations into national Carers Strategy Action Plan.

The emerging workforce Work with SQA, SSSC, NES, SCT and other stakeholders to: Agree core curriculum content for pre-registration AHPs, Nurses and Social Workers Encourage academic institutions to integrate telehealth/telecare into their core curriculum TELECARE

Continuing Professional Development Working with SSSC, NES, SQA, SCT and other stakeholders to: Develop new accredited modules / short courses in telehealth/telecare Explore potential for European and/or private sector funding for sponsored rolling programme of training

Challenges Confusion about terminology (eHealth, telecare, telehealth, etc) Telehealthcare technology is evolving at a pace Registration / regulation of the workforce and services will increase the demand for accredited training Lack of local resources for training – will telehealthcare be seen as a priority?

Technology and innovation in education NES Knowledge Network -Telehealthcare in Scotland Community web-site – www.knowledge.scot.nhs.uk/telehealthcare Development of online training modules / courses – in conjunction with RRHEAL and others Explore games-based learning tools to support awareness raising and training – for staff, users and carers, including young carers

Key priorities for action Use the Competency Frameworks for Telehealthcare to drive change Develop accredited telehealthcare training with a variety of delivery formats Integrate telehealthcare into core curriculum for doctors, nurses, allied health professionals, social workers and other staff 7 worksteams within the Strategy Action Plan – these are the priorities for immediate action. Don’t go into detail here about each one – detail covered in following slides.

Scottish Centre for Telehealth Telecare Development Programme Further information Nessa Barry Scottish Centre for Telehealth Nessa.Barry@nhs.net www.sct.scot.nhs.uk Donna Henderson Telecare Development Programme Donna@antaraconsulting.co.uk http://www.jitscotland.org.uk/action-areas/telecare-in-scotland/