Date of Issue: October 2013 Version: V3

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Presentation transcript:

Date of Issue: October 2013 Version: V3 Date of Issue: October 2013 Version: V3.0 Classification: External Use Only

Enter your Username and Password for the Online Rail Site. Plain Paper Ticketing Enter your Username and Password for the Online Rail Site.

Online Rail – Self Print Ticket. TIPS There are two search criteria’s. Timetable search, which will only display the timetable information. The Fare Search will display both the Fare and the Timetable information. Here you will need to enter your journey details. Once you have entered the journey details, select the Fare Search.

Online Rail – Self Print Ticket. TIPS The system will display a suggested fare, and also a first class fare. Once you have selected both your outward and return journey times a summary of the ticket will open up. If the Self Ticket option is available, this will show as an S in the summary box.

Online Rail – Self Print Ticket. TIPS Remember to update your traveller’s if booking for a Traveller. Once you select Edit Travellers, and Rail Cards a box will appear which will allow you to update the traveller information and apply any Rail Cards.

Online Rail – Self Print Ticket. To pre-book seats, select on Reserve Seats. Specific seats can be selected, or alternatively you can select Any and allow the site to select the seat information for you. TIPS Once you have selected the seats, confirm by using the Reserve button.

Online Rail – Self Print Ticket. TIPS Check the seat reservation details are correct and select “Add to Basket”. You will be shown a summary of the seat reservation.

Online Rail – Self Print Ticket. TIPS This is your basket page, and you will be able to view the booking that you have made. If at this stage you no longer require the booking, you will be able to delete the booking from the basket. Once your checklist is complete, and showing only Green Tick’s you will be able to select Checkout. The Checklist confirms if all areas have been completed.

Online Rail – Self Print Ticket. TIPS To complete the booking you will need to select the Delivery Method required for your ticket. You will see the option to use the Self Print Ticket. The option selected will change to a green ticket to confirm the selection. Here you will be given the total of your ticket Select on Buy Now to proceed with the booking.

Online Rail – Self Print Ticket. TIPS To use the Self Print option, you must advise an Identification Type, and the information required from this. Fill in each of the mandatory fields and the checklist will change to confirm that all fields have been completed. Once all information is complete, select Confirm to complete the booking.

Online Rail – Self Print Ticket. TIPS The option to print your ticket will be displayed on this screen. Plain A4 paper must be used to print your Self Print Ticket. A Confirmation will be displayed onscreen , and an email will also be generated.

If you require assistance please contact the Online Helpdesk on your dedicated number.