Data Centre Environment ICTGLOBE MANAGEMENT Data Centre Environment

WHY YOU SHOULD CHOOSE THE ICTGLOBE MANAGEMENT DATA CENTRE ENVIROMENT ICTGlobe was founded in 2000 by industry professionals with a collective seven decades of experience in the telecommunications industry. We offer a fully comprehensive team that is geared to providing technical support of superior calibre; ethical administration, financial, and procurement processes backed up by sound human resources management and integrated sales initiatives. Customer satisfaction is important to ICTGlobe and we strive to ensure that our client’s telecommunication needs are accurately assessed and that a suitable solution is developed that specifically meets our client’s requirements. ICTGlobe proudly own and operate a Tier 3 rated Data Centre at our Head Office in Centurion. In addition to this, we also have data centre presence in Johannesburg, Cape Town and Durban within the Teraco Data Centre environments where we offer co-location hosting. We are directly peered with over 95% of the South African networks which is essential for VoIP and business connectivity or any other real-time data applications.

DATA CENTRE OVERVIEW Security Cooling System Backup Power Water and Fire Protection Solutions We offer

SECURITY IS OUR PRIORITY Our data centre operates 24/7 and are secured by double entry biometric access control. All access and activity in and outside the data centre are monitored via CCTV via internal and external security personnel. Strict access control policies. Biometric access control to the building and data centre areas. Tamper alarms on biometric readers. Locked security gates, not linked to the electronic access control.   CCTV with a 1 year recording retention policy.    Access control logs 1 year retention policy. 24 hour security with hourly patrols of the data centre after hours.

SMART COOLING The Data Centre is equipped with water cooled temperature controlled equipment to provide the lowest possible PUE rating for the South African Climate. Our approach of fully redundant hot air containment further enhances our offering.

POWER THAT GUARANTEE 100% UPTIME Redundant power utility utilisation with double backup power generators ensures and completes our 100% uptime guarantee. Each primary and secondary power feed to the building is fed through automated switchover UPS equipment each with their own battery banks. The data centre is also manned 24/7 and environment checks are routinely performance as a preventative measure day and night.

WATER AND FIRE PROTECTION We have implemented a two stage Fire detection system that has an early warning monitoring circuit that measures 0.4% air particles or smoke that alerts monitoring staff of possible fire or changes in the environment. The second stage of detection is by means of a 4% particle air change and will deploy the FM 200 gas system that is human friendly but will distinguish any fire hazard that may arise. Each Cabinet is also monitored for temperature changes and is fully integrated into our monitoring software architecture. Automatic Fire suppression linked to the fire alarm using HFC-227ea gas, leaving no residue on valuable equipment after discharge. The fire suppression system is linked to smoke and particle detectors located throughout the data centre, communications room, UPS room as well as under the raised flooring.   Automated notifications from humidity and temperature sensors. Automated water leak sensors and notifications. Flooding prevention with automated water pumps.

Solutions We Offer Our Comprehensive Data Centre solutions include transformation and systems management, hosting and co-location services as well as building security in an energy efficient infrastructure environment. Our Data Centre offerings include: Hosting and Co-location services Virtual server hosting Layer 2 services Consolidation and optimization Transformation and automated systems management Cloud based Infrastructure as a Service Full Disaster Recovery road mapping Business Continuity planning and implementation Our Data Centre services enable a holistic approach to design, transformation, and streamlining your Data Centre operation requirements for improved efficiencies across your enterprise. By leveraging our proprietary tools and methodologies our offering improves flexibility and reliability, and also provides the agility to migrate to the latest technologies.