BMC Automation Portal Update

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BMC Bladelogic Automation Suite Customer Initiatives Decision Support Reporting & Dashboards Reporting Client Automation Server Automation Network Automation Application Release Automation Database Automation Storage Automation BMC Automation Portal Self-Service Automation Engines Atrium Orchestrator BSM Foundation Discovery & Dependency CMDB/CMS

BMC Automation Portal Objectives A web portal to the BMC Bladelogic Automation product line targeted at the IT Operations Group The portal would facilitate the execution of day-to-day common tasks (such as: compliance, patching) in a prescriptive manner over distributed environments and multiple products. The portal users would require minimal knowledge of the underlying, greatly improving user experience. The portal would provide a broad view of the DCA inventory, enabling a subset of the product functionalities on the managed assets. The Portal would support BMC Cloud Lifecycle Management implementations by enabling service aware automation

BMC Automation Portal v1 Focus on Server Automation

BMC Server Automation – Situation Today BSA Client BSA Administrators IT Operations Execute “Jobs” Scheduling View results Remediate / fix Manage Servers Configuration Compliance Security / Patch Status Operational Process Change management Incident management Create “Content” Scripts Patch Catalogs BLPackages Depot Objects Batch System Packages -Software Packages Snapshots Component Templates Compliance Rules Troubleshooting Create “Jobs” Compliance Patch Audit Provision Script Batch Deploy Reporting Live Browsing Custom Actions NSH Command Line

BMC Automation Portal Administrators v End users (IT Operations team) BSA Administrators IT Operations BSA Client BMC Automation Portal Create “Content” Scripts Patch Catalogs BLPackages Depot Objects Batch System Packages -Software Packages Snapshots Component Templates Compliance Rules Troubleshooting Create “Jobs” Compliance Patch Audit Provision Script Batch Deploy Reporting Execute “Jobs” Scheduling View results Remediate / fix Manage Servers Configuration Compliance Security / Patch Status Operational Process Change management Incident management Live Browsing Custom Actions NSH Command Line

BMC Automation Portal user persona’s & use cases Role Role Description Tasks achievable in DCA Portal Compliance Team Create / onboard compliance operations Execute compliance analysis Compliance remediation Patch Admin Create / onboard patch analysis operations Execute patch analysis Patch remediation Provisioning team Provision physical and virtual servers Software deployment Server Management Team / Application Management Team Deploy configuration changes Custom Actions IT Operations (Level 1 & 2) Script & workflow execution DCA inventory analysis CLM Administrator / Tenant Admin Day 2 management of CLM provisioned resources IT Management / CIO / Security Manager Dashboard views

Targeted Operations for v1 Release BSA BNA BDA Compliance Compliance Job Component Template Compliance Report Audit Audit Job Component Template Discrepancy Report N/A Provisioning Provisioning Job System Package Patch Analysis Patch Analysis Job Patch Catalogue Install Patch Patch Batch /Deploy Job Oracle Patch Package SQL Server Patch Package Sybase Patch Package Deploy Deploy Job BlPackage Software Package Virtual Guest Package Deploy OS Image Deploy to Active Deploy to Stored Custom Action (Deploy) Add Database, Add Dataserver, Add Replication Server, Add Home, Create Cluster, Add Instance Snapshot Snapshot Job Component Template Snapshot OS Image Custom Action (Snapshot) Script NSH Script Job NSH Script External Script Custom Actions Action Batch Batch Job Predefined Job

Example BMC Automation Portal Workflow Server Patching

Operations Homepage Operations Homepage showing list of current operations that are relevant to this operator. A new operation can be created from here Filters to locate specific operations

Screenshot – Create operation – Step 1 – Definition Server

Screenshot – Create operation – Step 2 – Select Content Locate content for operation. In this case a Patch Analysis Job

Screenshot – Create operation – Step3 – Select Targets Summary of operation being built up Select Targets for the Operation

Screenshot – Create operation – Step4 – Notifications and Approvals Optional notifications area – who to notify when operation runs Optional approval process. Integrated with Remedy ITSM

Screenshot – Create operation – Step5 – Schedule / execute When should the operation run. Execute immediately or schedule?

Operations Homepage - Operation created and running Operation Created and Running in operations Homepage view

Patch Analysis – Summary result (by operation run) High level summary of operation showing previous runs and results (Trend information)

Patch Analysis Detailed Result & Remediation Detailed results of patch analysis. Define any required remediation

Patch Analysis Detailed Result & Remediation Schedule or execute required remediation's