1. Your Own Marketplace App Stores with Software Management! Introducing
Warren Lyne

2. Great Product, we all know what it does and how it Resolves the Issue

3. The problem is it’s delivery mechanism, the product is underutilized because of ineffective distribution

4. Who Had the Bright Ideas ?
Great Product with even Better Distribution
The Apple iPad is a great example of owning the product from its development through to its distribution while including marketing and sales vehicles

5. Similar Models

6. Current Problem with Software Awareness
Apps Everywhere!
Where to Go to Find Them ?
How Will They Be Procured?

7. 3 Concerns from IT and Business Units
Control Shadow IT and other rogue apps from entering the ecosystem. Manage new profit streams by owning the partner app distribution chain / Also manage IT spend by License Reconciliation . Grow vendor pool and brand awareness as well as grow IT capabilities and efficiency

8. How Do We Address These Concerns=
Control
Provide End to End Management
Revenue
Own New Profit Stream and Control IT Spend
Growth = =
Increase Customers and Access

9. Welcome the BMC Marketplace
Private Centralized Store
Supplier and Vendor Portal
Direct App Publishing
Multi-Tenancy w/ Purchasing
Cloud, Desktop and Mobile

10. Add the Power of the BMC Appzone
IT Controlled App Management
Internal Distribution Tool
Software Request Workflow
License Insight and Assignment
Cloud, Desktop and Mobile

11. How Do They Work Together
IT Department
Suppliers
Stock & Promote
Request
Purchase & Procure
Partners& Vendors
Employees

12. Appzone With MyIT Self-Service IT on Any Device
IT services from one application on desktop and mobile
Find and install applications from any Device
Front-End for SRM to deliver streamlined service requests
Enhances Employee productivity and reduces IT friction
Approval Workflows, automated asset management and instantaneous efficiency

13. Coupled with Footprints or SCCM for Direct Install
Footprints for Software Packaging & Provisioning
BMC Footprints Asset Core
Package and autoload/provision software assets
License Tracking and Management
Clawback of desktop applications
Appzone sends App Request to Install Engine:
Pre-licensed/allowed are silently installed without desktop install privileges
Can install applications remotely from mobile device request
Employees
Install Desktop Software
Software Clawback
View available desktop packages
Install Desktop Software and Receive Updates
IT Admins
Package and Provision Desktop Software Or

14. Coupled with Remedy SRM for Request and Tracking
Remedy management of app requests and licenses
Enables requests from Catalog of All Apps
Automatically import all company apps
Single management interface for all requests
Create tracking tickets and SRD process
Approval Workflow Enabled
Apply automated or manager approved workflows to requests
Reduce service tickets and manual resources to approve request
Employees
Request and Receive Software and Services
Service Requests
App Requests
SR Updates & Notifications
IT Admins
Track and Fulfill Software and Services
Remedy SRM

15. The BMC ITSM Solution for Software Asset Ownership
Software Self Service
Employees
Discover & Install Software
Request and Approve new Software and Hardware
License Reconciliation
ITSM Suite
App Packaging
App Provisioning
IT Admins
Software Discovery
License, Package and Manage Software
Request and Track
Asset Management
Asset Discovery
License Purchases
Upload Product or Collaborate with other Vendors
Search and Purchase Products
Vendors & Suppliers
IT Purchaser
Develop Product Or Resell with Value Add
Manages IT Budgets
Asset Store

16. Appzone with the ITIL Lifecycle Phases
How Does it Fit into our ITSM Capabilities ?
Request and Support:
SRM automation – create tickets for software request and auto approve
SC integration – pull software titles from Service Catalog
CM automation –enable a Change Request to be sent
Provision and Configure:
Workspace and Device Automation – works with MDM and mobile to distribute and install software directly
Application Automation – enable automated install and delivery of software (Asset Core/SCCM for desktop, CLM for cloud)
Govern and Control:
Asset Management – facilitates License view and Reconciliation (retracting a license) with reporting for cost analysis
Integrate and Orchestrate
ADDM and CMDB – view license data and software catalog, help with dependency mapping
Universal App Store for single point view of all company software

17. OUR ASK OF YOU
Request a Free Trial and Showcase