Bridging Workforce & Aging A Coordinated & Collaborative Partnership December 11, 2018 Bridging Workforce & Aging A Coordinated & Collaborative Partnership SCSEP Virtual Conference 2018

Working for the Greater Good Older Workers and the Integrated Workforce System

Office of Workforce Investment, Employment and Training Administration LaMia Chapman Unit Chief Older Workers Unit Office of Workforce Investment, Employment and Training Administration

Steve Rietzke Division Chief National Programs, Tools, and Technical Assistance Office of Workforce Investment, Employment and Training Administration

Older Workers Essential Members of the Workforce

Older Workers Facts By 2024 41 million workers will be over age 55, with 13 million over age 65 40% of people age 55 and older actively sought work in 2014 Businesses rank older workers high on loyalty, dependability, and mission focus

Many older workers were employed across many types of occupation in 2016 - Which occupation ranked highest? Natural resources, construction, and maintenance Examples: agricultural workers or carpenters Management and professional Examples: social service assistants or human resource workers Production and transportation Examples: taxi drivers or welders Sales and office Examples: salespeople or receptionists Service Examples: janitors or childcare workers

Top Occupation Groups for Older Workers

The Office of Workforce Investment The Workforce System & SCSEP

Office of Workforce Investment “Mission” OWI implements an integrated national workforce investment system (the One-Stop system) Workforce system supports economic growth and provides workers with information, advice, job search assistance, supportive services, and training needed to get and keep good jobs. OWI and the workforce system also help employers find and hire skilled workers OWI provides oversight of governance and service delivery for programs delivered through the workforce system The workforce system is funded through the Workforce Innovation and Opportunity Act (WIOA)

An Integrated Workforce System “Vision” Workforce system strives to be quality-focused, employer-driven, customer-centered, and tailored to meet the needs of regional economies Designed to increase access to services individuals need to succeed in the labor market, particularly those with barriers to employment Aligns workforce development, education, and economic development programs with regional strategies to provide a comprehensive, accessible and high-quality workforce development system

SCSEP Alignment with OWI Mission & the Workforce System SCSEP is a required partner of the workforce system OWI’s Division of National Programs, Tools, and Technical Assistance administers SCSEP SCSEP is the only federally funded employment and training program designed for older adults specifically for those with barriers to employment SCSEP contributes to OWI’s mission by providing employment and training opportunities to older workers

What is the Public Workforce System? System private industries use to manage their workforce Network of federal, state and local offices that supports economic expansion & develops workforce talent System that federal human resources offices use System administered by U.S. Department of Workforce Systems

Workforce Partnerships WIOA requires more coordination and collaboration between the one-stop system and required partners than the Workforce Investment Act Management of the workforce system is shared responsibility of states, local boards, elected officials, core WIOA partners, required partners like SCSEP, and one-stop operators Partners work together by developing state, regional, and local plans; developing local Memoranda of Understanding (MOUs); and delivering services through the one-stop centers

WIOA Core Program Partners WIOA Title I (DoL) Adult Education and Literacy Act Programs (DoEd) Wagner-Peyser Act Employment Services (DoL) Rehabilitation Act Title I Programs (DoED)

WIOA Required Partners - WIOA Title I - Wagner –Peyser - SCSEP - TAA - UC - JVSG - REO - AEFLA - State Vocational Rehabilitation Services - Career & Technical Education Employment and Training Activities (carried out by HUD) Employment and Training Activities cared out under the Community Service Block Grant (CSBG) Programs

SCSEP Partnerships & Resources State Units on Aging Regional & Local Area Agencies on Aging Aging & Disability Resource Center Vocational Rehabilitation Ed/RSA Community Based Organizations State Workforce American Job Center

SCSEP Accomplishments What Have We Achieved?

SCSEP Accomplishments In its 53 years, SCSEP has served over one million older adults In the past ten years SCSEP has transitioned over 110,000 participants into unsubsidized employment In the past ten years SCSEP participants have provided 425 million hours of community service, worth an estimated $9 billion to their communities

Serving Veterans and/or eligible spouses of Veterans Year Veterans Served % of participants who are Veterans 2008 11,760 13.2% 2009 13,460 12.9% 2010 13,884 13.1% 2011 9,701 12.5% 2012 8,470 2013 8,357 12.3% 2014 8,580 12.7% 2015 8,430 2016 7,439 12.4% 2017 6,955 Over the past ten years, Veterans or eligible spouses of Veterans made up an average of 12.7% of SCSEP participants In 2017, Veterans or eligible spouses of Veterans had an entered employment rate of 42% Entered employment rate for all participants in Program Year 2017 was 44.8%

Serving Older Workers with Barriers to Employment (PY17) Employment Rate Low Literacy Skills 50.9% Homeless or at Risk of Homelessness 50.1% Limited English Language Proficiency 45.9% Participants with Disabilities 40.3% On average, SCSEP participants has at least 3 barriers to employment Entered employment rate for all participants in Program Year 2017 was 44.8% Entered employment rate for participants 65+ was 41.7%, and for 75+ was 28.6% Entered employment rate for participants with disabilities was 40.3%

Program Year 2017 Outcomes & Analysis

SCSEP Outcomes Program Year 2017 Served over 56,000 older workers Provided over 30 million hours of community service to communities across the country Provided quality service to customer groups American Customer Satisfaction Index scores: Participants: 82/100 Host Agencies: 81/100 Employers: 86/100

Program Year 2017 Performance Common Measures 88% of Goal Entered Employment 98% of Goal Employment Retention 100% of Average Earnings SCSEP Measures 100% of Goal Service Level 99% of Goal Community Service 114% of Goal Service to Most in Need

In Program Year 2017 what percentage of participants resided in rural areas? 11% 19% 26% 52% 63%

Highlights of Program Year 2017 Participant Characteristics 88% income at or below poverty level 58% homeless/at risk of homelessness 26% reside in rural areas 25% low literacy skills 24% individuals with disabilities 23% failed to find employment using WIOA Title I 18% do not have high school diploma or equivalent 10% limited English proficiency

What challenges are we facing?

Current Challenges Service delivery challenges Accessing services and resources in isolated rural areas Accessing specific training participants need to enter in-demand occupations Geographical challenges in rural areas Effectively leveraging resources and partnerships Getting a seat at the negotiation table Negotiating MOUs that benefit SCSEP Negotiating IFAs that are proportionate to SCSEP benefit Leveraging partnerships across both workforce and aging programs and more Meeting entered employment goal Understanding and meeting the 3 common measures under WIOA - known as primary indicators of performance Transitioning to a new case management system The uncertainties about the transition from one system to another and how it may affect your current systems. Maintaining data integrity

SCSEP VIRTUAL CONFERENCE December 11 - 13, 2018 Bridging Workforce & Aging: A Coordinated & Collaborative Partnership December 11 - 13, 2018 December 11 Working for the Greater Good: Older Workers and the Integrated Workforce System Grant Management Essentials Working Smart: Older Americans Act & Workforce Investment Opportunity Act Programs December 12 Strategies in Action: Bridging SCSEP & WIOA Strong Partnerships I: Business Engagement December 13 Strong Partnerships II: Aging Community Engagement A Systematic Approach to Grantee Service Delivery and Performance Part I:  Take Care of Your Customers, and Your Performance Will Take Care of Itself A Systematic Approach to Grantee Service Delivery and Performance Part II: Make Those Optional Special Request Work For You Visit WorkforceGPS Older Workers Community of Practice www.olderworkers.workforcegps.org

Steve Rietzke Division Chief National Programs, Tools, and Technical Assistance Office of Workforce Investment, Employment and Training Administration Rietzke.Steven@dol.gov