International Markets Key Activities – March 2014 > www.lloyds.com/internationalmarkets

‘Big Businesses’: (McKinsey) GLOBAL CONTEXT >Geographic Shifts 1 ‘Big Businesses’: (McKinsey) Now: 8,000 ‘big businesses’ exceeding $1bn revenue $57trn in combined revenue (equivalent to 90% global GDP) 73% in developed world In 2025: 15,000 exceeding $1bn revenue $130trn in combined revenue 45% in developing world Location of Fortune 500 Source: : McKinsey Global Institute, Urban World: The shifting global business landscape, October 2013; ‘Big Business’ defined by McKinsey as a business with revenues exceeding US$ 1bn

GLOBAL CONTEXT >Forecast 1 Source: Insurance Intelligence Centre analysis commissioned by Lloyd’s International Markets; Target Economies: Top 10 Developed and Top 10 Developing Markets selected as per PWC largest economies forecast in 2030, Developed / Developing classification as per IMF

GLOBAL CONTEXT >Key Examples 1 CORE TAKEAWAYS Centre of economic gravity is shifting Moving beyond the BRICs to include the N11 and other “Growth Markets” There remains vast catch up potential for per capita wealth Size of Bubble represents the size of the population by 2016 (Gross Domestic Product by country) Sources: Market Intelligence based on: Compare Countries; www.lloyds.com/comparecountries Source: Market Intelligence based on: www.lloyds.com/comparecountries

GLOBAL CONTEXT >Lloyd’s Premium 1 Europe (including UK) 33% US (including Canada) 41% Central Asia & Asia Pacific 13% 12% 2011 10% 2010 9 % 2009 8% 2008 Rest of the World 5% US & Canada 44% 2011 43% 2010 45% 2009 44% 2008 Other Americas 8% Other Americas 8% 2011 7% 2010 6% 2009 6% 2008 Europe + UK 16% + 18% = 34% 2011 16% + 20% = 36% 2010 16% + 20% = 36% 2009 16% + 22% = 38% 2008 Sources: Lloyd’s Annual Reports (2007 – 2012): http://www.lloyds.com/Lloyds/Investor-Relations Source: Lloyd’s, http://www.lloyds.com/Lloyds/Invstor-Relations

Market Development Scope GLOBAL CONTEXT >Office Network 1 North America Europe www.lloyds.com/AMERICA 4 3 2 1 2 Type Market Development Scope Territories 4 Local underwriting with co-located syndicates (or via a Lloyd’s regulated entity); Country Manager with Market Development Role China Japan Singapore South Africa, Australia, Hong Kong (SAR) Benelux, France, Germany, Ireland, Italy, Poland, Spain, Sweden, Switzerland Brazil 3 Country Manager with Market Development Role UK Canada, US Northeast, US Southeast, US Central & US West 2 Legal Representative for regulatory requirements Cyprus, Greece, Israel, Malta, New Zealand, India Austria, Denmark, Norway, Portugal, Lithuania Argentina, Belize, Chile Namibia, Zimbabwe, US Virgin Islands 1 Legal Representative for minimum regulatory requirements Source: As per Lloyd’s website, www.lloyds.com

GLOBAL CONTEXT >Licence Network 1 Cross border reinsurance Cross border/onshore reinsurance Cross border reinsurance; Onshore insurance/reinsurance Cross border/onshore insurance/reinsurance US Cross border/onshore reinsurance and surplus lines insurance Source: As per Lloyd’s website, www.lloyds.com/crystal

WHO WE ARE >Senior Management 2 John Nelson Chairman Inga Beale CEO Luke Savage Director Sean McGovern Director Vincent Vandendael Director Tom Bolt Director North America, General Counsel and Risk Management Source: As per Lloyd’s website, www.lloyds.com

WHO WE ARE >International Markets 2 VINCENT VANDENDAEL Strategy & Operations Daniel Revilla Wahida Begum (Executive Assistant) Relationship Management Bob Stevenson Anita Wallace (Co-ordinator) Market Development & Operations David Bendor Kiran Bhovan Michael Lampard Phil McCarthy Stephen Moore Ed Pennock Kaan Yardimci Market Intelligence Natalie Armitage (Graduate) Chris Brown Tom Grace Lara Green Robert Shearman Filip Wuebbeler Regional Desks Gabriel Anguiano (Latin America) John Threshie (Asia) Endrit Kumbaro Susan Baker David Charles-Jones Sarah Hinton Geraldine Moynihan Ann O'Donnell Anne Rannie Nigel Williamson INDIA, MIDDLE EAST & AFRICA (IMEA) + UK & IRELAND BRAZIL EUROPE NORTH AMERICA ASIA PACIFIC CHINA JAPAN Marco Castro Cameron Murray Benno Reischel Hank Watkins Kent Chaplin Eric Gao Iain Ferguson Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >Six Priorities 3 PRIORITY WORK STREAM ACTION MARKET INTELLIGENCE Share syndicate data Gather syndicate appetite Cedant / broker profiles Emerging market MI Compare Countries enhancements MARKET ACCESS Licences Life licences - agreed LMA Market questionnaire & MI pack Distribution Coverholder streamlining Action plan top 4 brokers Tailored services mid tier brokers Subscription Facilitate consortia development Explain benefits of co-location MARKET SUPPORT Tailored Services Tailored services managing agents Education & Promotion Global Development Centre (previously referred to as Lloyd’s Broker Academy) Global communications strategy Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >London Teams 3 TEAM KEY ACTIVITIES MARKET DEVELOPMENT & OPERATIONS Lead IM London market engagement Lead or support regional development Lead marketing & educational distribution initiatives Support international events planning & execution Lead country, regional & directorate planning Support existing office operations Lead new office opening / office closure Lead problem case management MARKET INTELLIGENCE Lead Market Intelligence product development (Compare Countries, Country Profiles, Market Presentations, Class Review & Country Roundups) Cultivate internal & external interest groups for market intelligence REGIONAL DESKS Mexico & Latin America - quarterly trips to the country to meet key stakeholders - hosts an annual event/workshop and presentations - hosts a market day/presentation and receive inwards visits Asia - Market development support for Lloyd’s platforms and Country Managers in Asia - support LJI and LICCL business placement & product development in London - relationship management with MAs and London brokers - co-ordinate inwards visits/presentations in London - relationship management with London reps of Asian companies Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >Market Intelligence 3 The Market Intelligence team provides analysis of the world’s insurance industry to help the market develop their business internationally. > www.lloyds.com/marketintelligence Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO – Regional Desks 3 Mexico & Latin America - quarterly trips to the country to meet key stakeholders - hosts an annual event/workshop and presentations at industry events in the country - hosts a market day/presentation and receive inwards visits/presentations in London Asia - Market development support for Lloyd’s platforms and Country Managers in Asia - support LJI and LICCL business placement & product development in London - relationship management with MAs and London brokers - co-ordinate inwards visits/presentations in London - relationship management with London offices of Asian companies Source: As per Lloyd’s website, www.lloyds.com

HOW WE DO IT? >Who we work with 4 Associations, market groups, agents & brokers LMA - Board, Market Development Strategy Group, Country Working Groups, Class of Business Panels & day to day liaison LIIBA – Board, Executive Committees, day to day liaison CEO Survey – Annual indication of market appetite (agent & broker CEOs) Agent & broker liaison – London team, regional & country managers meeting with agent and broker directors, underwriters and brokers Market Comms – Presentations & briefings, Interaction, Focus magazine, country brochures and driving traffic to Lloyds.com Source: As per Lloyd’s website, www.lloyds.com

Disclaimer This document is intended for general information purposes only. Whilst all care has been taken to ensure the accuracy of the information Lloyd's does not accept any responsibility for any errors or omissions. Lloyd's does not accept any responsibility or liability for any loss to any person acting or refraining from action as a result of, but not limited to, any statement, fact, figure, expression of opinion or belief obtained in this document.