Bottle Your Brilliance Get More Clients 5 basic keys to bottling your unique brilliance With Anna McLoughlin from Inkspiller
Why Bottle Your Brilliance? Differentiation is essential to get the most out of your new business and marketing activity. It shortens the sales cycle, makes you more memorable, increases the effectiveness of all your marketing, shows you how you should be marketing. It means you can charge higher prices because you have a higher perceived value. Or, if not higher prices, than find ways to leverage your income or become more valuable to your employers.
Everyone Struggles With This Sad fact: we‘re not terribly good at doing for ourselves what we do for our clients
Clarity Is Everything 52% OF CLIENTS BELIEVE THAT MOST AGENCY WEBSITES FAIL TO COMMUNICATE THE AGENCY’S DIFFERENCE 95% OF CLIENTS WANT A WEBSITE TO QUICKLY SHOW THEM WHAT THE AGENCY IS BEST AT Source: What The Clients Think Report 2018
Stand For Something “In interviews clients say; ‘They’re weaker strategically, they excel at digital, we go to them when we need real creativity’. In the same way, they prefer agency websites that lead them very quickly to what the agency is best at. This may be a particular service or discipline but it could also be an overarching approach. However one defines it, the agency has to stand for something”
*WHO *WHAT The 5 Keys { *HOW *WHY-NOT *YOU
Key 1: WHO
Key 1: WHO Credit: Agency Game Plan from www. lucysnellonline.com CLIENT PROFITABILITY SCORE /10 ENJOYMENT SCORE /10 VISION SCORE /10 TOTAL SCORE /30 Credit: Agency Game Plan from www. lucysnellonline.com
Niching Nuances Don’t niche at all! Micro-niche Niche on personality type
Key 2: WHAT
Key 2: WHAT Credit: Agency Game Plan from www. lucysnellonline.com SECTOR B2B B2C FMCG CHARITIES FINANCE OTHER Advertising Content marketing Content strategy Digital Technical Credit: Agency Game Plan from www. lucysnellonline.com
Don’t forget the WHERE What you do is important but where matters too What’s the ultimate destination? Transformation? Result? What are you really selling?
Key 3: HOW
Key 3: HOW How do you work with clients and how do you make their job easier? What processes or frameworks do you follow? What’s unique about the way you work?
Can you bottle the HOW? Do your testimonials and case studies talk about this? Can you brand your frameworks and make them a ‘thing’? Can change your operating procedures to reflect your approach?
Key 4: WHY NOT People buy your why, sure but it’s not so easy to do in practise. Finding your why not is easier and naturally more engaging.
Key 4: WHY NOT What frustrates you in your industry? What’s missing from the conversation in your industry ? What matters that people aren’t talking about the way they could? What weird things do you believe (or do) that others don’t?
Lead with WHY NOT Can you define an enemy? Can you pinpoint a pitfall? 68% OF WINNING PITCH PRESENTATIONS WENT AGAINST THE BRIEF IN SOME WAY Can you define an enemy? Can you pinpoint a pitfall? Can you reframe the competition?
Key 5: YOU
Key 5: YOU 93% OF CLIENTS BELIEVE THAT THE ‘PERSONAL CHEMISTRY’ WITH THE PEOPLE AT THEIR AGENCY IS EITHER ‘GOOD’ OR ‘VERY GOOD’
Key 5: YOU We tend to work best with people who share our values Do you know your values? Download the values worksheet, figure out your top 5 and use them as a lens for all you do (because they already are)
Put It Together
Put It Together Bring it all together into a statement that says what you do, who you do it for, why you do it and how. I PROVIDE [what ]____________________________________ FOR [who] _______________________________ BY [how]_____________________________________ BECAUSE[why]___________________________________________________
Play With The Volume Play with the volume, play with the language Find a message you can own and believe in If you don’t believe in it, no-one else will either