Addressing Needs Unit 1

Addressing needs: Methods e.g.: Job Shadowing Learn from more experienced colleagues Receive live feedback Gives you the opportunity to get things wrong and correct them Extra time to train Better awareness of how long things should take Sharing of best practice

Team meetings Agenda issued in advance – you can have items added for discussion All comments and actions are recorded Opportunity to be pro – active Important points can be clarified

Attending events Could be personal development i.e. new skills Changes to job role or policy Keeping up to date with technology Promoting your business or department Networking (socially and professionally) Keep abreast of changes in your industry Trade shows – hardware and software

Training External Vendor Qualifications – upskilling Awarding bodies in training and education Specialist software training i.e. Win8 Internal Health and Safety IT Users Policy Running training sessions HR matters Staff training i.e. apprentices, NVQ’s