CUSTOMER (Requirements) CUSTOMER (Satisfaction)

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Presentation transcript:

CUSTOMER (Requirements) CUSTOMER (Satisfaction) Performance Planning Performance Review Internal Audit Improvement Management Management Processes CUSTOMER (Requirements) CUSTOMER (Satisfaction) Planning & Logistics Manufacturing Quality Assurance Assembly Lathe Machining Milling Material Preparation Product Packaging Raw Materials Acceptance Inspection In-Process Finish Goods Storage Releasing of Finish Goods Production Planning Material Purchasing Material Inventory Management Finish Goods Acceptance Inspection Product Development Order Handling Core Processes Human Resource Management Infrastructure Management Information Management Financial Management Support Processes