1. PRAVENDRA KUMAR

2.  A supply chain is the collection of steps that a company takes to transform raw components into the final product.  Supply chain management is comprised of five stages: ◦ Plan ◦ Develop ◦ Make ◦ Deliver ◦ Return  A supply chain is the collection of steps that a company takes to transform raw components into the final product.  Supply chain management is comprised of five stages: ◦ Plan ◦ Develop ◦ Make ◦ Deliver ◦ Return

3.  A plan or strategy must be developed to address how a given good or service will meet the needs of the customers. A significant portion of the strategy should focus on planning a profitable supply chain.

4.  It involves building a strong relationship with suppliers of the raw materials needed in making the product the company delivers.

5.  The product is manufactured, tested, packaged, and scheduled for delivery. Then, at the logistics phase, customer orders are received and delivery of the goods is planned.

6.  Return of defective goods  The company will also address customer questions in this stage.  Return of defective goods  The company will also address customer questions in this stage.

7.  Facilities. Facilities are the actual physical locations in the supply chain network where product is stored, assembled, or fabricated.  Inventory. Inventory encompasses all raw materials, work in process, and finished goods within supply chain.  Transportation Transportation entails moving inventory from point to point in the supply chain.  Facilities. Facilities are the actual physical locations in the supply chain network where product is stored, assembled, or fabricated.  Inventory. Inventory encompasses all raw materials, work in process, and finished goods within supply chain.  Transportation Transportation entails moving inventory from point to point in the supply chain.

8.  Information Information consists of data and analysis concerning facilities, inventory, transportation, costs, prices, customers throughout the supply chain.  Pricing Pricing determines how much a firm will charge for goods and services that it makes available in supply chain.  Information Information consists of data and analysis concerning facilities, inventory, transportation, costs, prices, customers throughout the supply chain.  Pricing Pricing determines how much a firm will charge for goods and services that it makes available in supply chain.

9.  Customer order cycle  Replenishment cycle  Manufacturing cycle  Procurement cycle  Push/pull view of supply chain process  Customer order cycle  Replenishment cycle  Manufacturing cycle  Procurement cycle  Push/pull view of supply chain process

10.  Information must be accurate.  Information must be Accessible in a timely manner.  Information Of the right kind. ◦ Examples – Bar codes etc  Information must be accurate.  Information must be Accessible in a timely manner.  Information Of the right kind. ◦ Examples – Bar codes etc