PROGRAMME 3 WATER SERVICES MS TR MBASSA DDG: REGIONS

STRUCTURE OF PRESENTATION Overall objectives of the Water Services Programme Progress in addressing backlogs Local Government support Other Highlights for the year

STRATEGIC OBJECTIVES Ensure basic water supply and sanitation (1) Ensure effective delivery of WS (2) Ensure effective WS institutions through(3) Effective transfers of DWAF WS schemes to appropriate institutions (4) Effective operation & management

ACHIEVEMENTS BASIC WATER AND SANITATION SUPPLY 1, 25m million people were served against the target of 1,5 million (1 million served in 2005/06) There has been an overall improvement in access to water services from 59% since 1994 to 94% in the year under review

ACHIEVEMENTS BASIC WATER AND SANITATION SUPPLY Sanitation (households) 200 000 households (940 000 people ) have received basic sanitation against a target of 350 000 households 14,33 million people remain without access to basic sanitation facilities

ACHIEVEMENTS BASIC WATER AND SANITATION SUPPLY Sanitation (Bucket Eradication) Out of 190 048 backlog as per March 2006, 71 747 buckets were eradicated Remaining backlog figure as by 31 March 2007 is 118 301

ACHIEVEMENTS BASIC WATER AND SANITATION SUPPLY Schools Out of 2465 schools without water, 324 schools were served during the year under review Out of 2134 schools without sanitation, 621 were served during the year under review Secured additional funding (R940m) from NT to eradicate water and sanitation backlog in schools. Schools and Clinics Programme over 3 years (including electricity)

ACHIEVEMENTS BASIC WATER AND SANITATION SUPPLY Free Basic Water 80% of population with infrastructure has access to free basic water, the figure has not gone up despite an increase in number of people served. Poor people served with free basic water is 68.9% (an increase of 0.9%).

ACHIEVEMENTS DRINKING WATER QUALITY MANAGEMENT A drinking Water Quality Management strategy was revised and improved Capacity building programmes for municipalities have been upscaled as we approach 2010 60% increase in compliance compared to 55% in preceding year (2006 results were based on number of WSAs and other sites monitored compared to 2007 that is based only on WSAs)

ACHIEVEMENTS SERVICE QUALITY Nationally there has been an improvement of 15% KZN, Western Cape and Free State show significant improvements Indicators of performance are in existence of a customer service system; levels of staffing; equipment; resources and ability to respond to queries within 24hrs 96% submitted returns for water tariffs in time for report Compared to 2004/06 the 6-20kl tariffs increased by 8%, the 20-60kl by 14% and 60 kl by 23%. The increase in the upper block attributed to cross-subsidization and water demand management EC, FS, Limpopo and NC had lower tariffs within the CPI

ACHIEVEMENTS LOCAL GOVERNMENT SUPPORT Developed DWAF Support Strategy aligned with the 5 year Strategic Agenda of Local Government Deployed 21 engineers to needy municipalities Out of 155 municipalities, 143 published checklist Developed municipal support plans Provided hands on support in Planning, Monitoring & Evaluation, project management

ACHIEVEMENTS LOCAL GOVERNMENT SUPPORT Conducted councillor induction training to all provinces Support has been intensified and initiatives to source capacity nationally and internationally have been perused Benchmarking Exercise to encourage excellence was launched, agreement in place between WRC and SALGA Surveys done to assess customer satisfaction Reviewed 159 Water Services Development Plans

ACHIEVEMENTS POLICIES, STRATEGIES AND GUIDELINES National Health and Hygiene Strategy for Water developed and launched in partnership with DOH Draft National Water Services Amendment Bill Sector Performance Regulatory Management System for water services Developed Sector Support Strategy and comprehensive monitoring framework reporting on the sector Developed Guidelines for Provisioning of Basic Services in Privately owned land Draft regulation Strategy developed

OTHER HIGHLIGHTS A toll free line functional and providing insight to challenges facing the sector Integrated water, sanitation, health and hygiene into the school curriculum Reached 20 000 learners through 2020 Vision programme which is implemented in collaboration with the DOE 515 261 households reached through health and hygiene programme Initiated project on training of engineers and technicians and capacity building of NGO’s in SADC

ACHIEVEMENTS INTERGOVERNMENTAL RELATIONS AND SECTOR COLLABORATION Established provincial sector forums in the nine regions Developed provincial water sector plans Secured funding from Masibambane 3 which will help us achieve our objective for “Water for Growth and Development”

OTHER ACHIEVEMENTS Signed Pledge by politicians in Free State committing on accelerating service delivery Held provincial sanitation summit in Limpompo Signed MOC with Labour Job Creation Trust Signed MOC with 8 Provincial Departments of Education Launched brickmaking project owned by women in Limpopo and Eastern Cape O & M strategy and models developed and implemented in NC Vuna awards Established Provincial sector forums Interventions for needy municipalities Approved Acceleration plan by Cabinet Lekgotla Commitment from EU to fund Masibambane 3

CHALLENGES Capacity constraints in WSAs especially technical and programme management skills Sustainability of infrastructure and ongoing service delivery is at risk as WSAs are focusing primarily on new infrastructure, neglecting operation and maintenance Lack of an integrated approach towards delivery of basic services – housing, land,water,sanitation and electricity

CHALLENGES cont… Poor cost recovery, lack of clarity on indigent policy and inability to cross subsidize due to poor financial administration Demand of higher levels of service Lack of capacity from municipalities to absorb support provided by sector Inadequate budget versus backlog

RECOMMENDATIONS Intensify the Siyenza Manje project Mobilise technial expertise internationally through collaborations Mobilise additional funding through Treasury Intensify support to municipalities Implement regional bulk project Collaborate with Depts of Health, Housing, Education