Federal Acquisition Service U.S. General Services Administration Integrated Workplace Solutions which includes Furniture, Copiers, Audio/Video Equipment, and more! Andrea Azarcon and Deana Hudgens June 10, 2009

Federal Acquisition Service U.S. General Services Administration 2 The Integrated Workplace Acquisition Center Formerly known as The National Furniture Center Responsible for the Award and Administration of 11 Multiple Award Schedules, as well as Management of Special Projects Around the World Products and Services include: Furniture and Furnishings Furniture Project Management Copiers, Document Production Services, Mailroom Services Professional Audio/Visual Equipment Sports, Recreation and Playground Equipment

Federal Acquisition Service U.S. General Services Administration 3 Overview The Multiple Award Schedule (MAS) Program The National Stock Number (NSN) Program Blanket Purchase Agreements (BPAs)

Federal Acquisition Service U.S. General Services Administration 4 IWAC Multiple Award Schedules 36The Office, Imaging & Document Solution 58 I Professional Audio/Visual, Telecommunications & Security Solutions 71 I Office Furniture 71 II Household & Quarters Furniture 71 II HPackaged Furniture Program

Federal Acquisition Service U.S. General Services Administration 5 IWAC Multiple Award Schedules 71 II K Comprehensive Furniture Management Services (CFMS) 71 III Special Use Furniture 71 III E Miscellaneous Furniture 72 I A Floor Coverings 72 II Furnishings 78 Sports, Promotional, Outdoor, Recreation, Trophies and Signs (SPORTS)

Federal Acquisition Service U.S. General Services Administration 6 36: The Office, Imaging & Document Solution Includes: Copiers (including equipment, needs assessment services, rentals, and leases) Mail Management Equipment and Services Typewriters Time and Attendance Document Production, Conversion, and Destruction

Federal Acquisition Service U.S. General Services Administration 7 58 I: Professional Audio/Video Telemetry/Tracking, Recording/Reproducing and Signal Data Solutions Includes: Recording and Reproducing Audio/Video Equipment A/V Services Televisions and DVD players Closed Circuit/Surveillance Equipment Camcorders

Federal Acquisition Service U.S. General Services Administration 8 71 I: Office Furniture Includes: Systems Furniture Workstations Tables Seating Executive Office Furniture Acoustical Partitions/Demountable Walls Filing and Storage Remanufactured Furniture Display/Communication Boards Leasing/Rental

Federal Acquisition Service U.S. General Services Administration 9 71 II: Household and Quarters Furniture Includes: Cabinets and Wall Units Dormitory/Quarters Casegoods and Beds Loft Beds Seating Outdoor Furniture Retail Furniture

Federal Acquisition Service U.S. General Services Administration II H: Packaged Furniture Includes: Dorm and Quarters Healthcare Exam Rooms, Waiting Rooms, Long-Term Care Rooms, and Offices Office Furniture

Federal Acquisition Service U.S. General Services Administration II K: Comprehensive Furniture Management Services (CFMS) Includes: Design/Layout Asset Management Relocation/Reconfiguration Project Management Ancillary Repair and Alterations

Federal Acquisition Service U.S. General Services Administration III: Special Use Furniture Includes: Preschool/Classroom Furniture Library Furniture Mail Sorting/Distribution Furniture Cafeteria/Food Service Furniture Lockers/Benches Industrial/Institutional Furniture Hospital Furniture Correctional Institution Furniture Hazardous Materials Storage Museum Storage

Federal Acquisition Service U.S. General Services Administration 13 Includes: Broadloom Carpet and Carpet Tiles Hard Surface Tiles and Sheet Flooring Mats and Matting Recycled/Biobased Flooring Floor Recycling Programs 72 I A: Floor Coverings

Federal Acquisition Service U.S. General Services Administration III E: Miscellaneous Furniture Includes: Security Filing Cabinets Safes Vault Doors Map And Plan Files and Accessories COMSEC Containers Special Access Control Containers

Federal Acquisition Service U.S. General Services Administration II: Furnishings Includes: Lampshades Window Treatments Bedding Wall Art Artificial Plants

Federal Acquisition Service U.S. General Services Administration 16 78: Sports, Promotional, Outdoor, Recreation, Trophies and Signs (SPORTS) Includes: Sporting Goods and Fitness Equipment Musical Instruments Signs and Safety Zone Products Outdoor and Playground Equipment Mobile Homes Recreational Watercraft and Utility Vehicles Trade Show Displays Awards Flags Promotional Products

Federal Acquisition Service U.S. General Services Administration 17 IWAC Benefits Offers customer-based purchasing strategies Assists with technical scopes of work Conducts Best Value negotiations Awards procurement Prepares, issues and tracks purchase orders

Federal Acquisition Service U.S. General Services Administration 18 IWAC Benefits (continued) Establishes shipping schedules Arranges for staging & temporary storage Resolves punch list items Resolves contract disputes Complies with the FAR and all GSA Policies

Federal Acquisition Service U.S. General Services Administration 19 Small Business Procurement – GSA Can Help! All small businesses should have the maximum practicable opportunity to participate in providing goods and services to U.S. Government (Small Business Act) Small Business Administrations (SBAs) statutory government-wide procurement goals*: 23% of an agencys prime contracts for small businesses 5% for small disadvantage businesses (prime & subcontracts) 5% for women-owned small businesses (prime & subcontracts) 3% for HUBZone businesses (prime and subcontracts) 3% for service-disabled veteran-owned small businesses (SDVOSBs) (prime & subcontracts) GSAs Multiple Award Schedule (MAS) Program can help you identify and include these companies in the competition for your agencys business! *SBA negotiates annual procurement preference goals with each federal agency and reviews each agencys results. SBA ensures that the mutually established cumulative goals for all agencies meet or exceed the government-wide 23% small business goal.

Federal Acquisition Service U.S. General Services Administration 20 Certifications of IWAC Green Products Products help customer agencies meet LEED (Leadership in Energy and Environmental Design) requirements New GSA construction projects/ substantial renovations must be certified Projects encouraged to exceed basic LEED ® green building certification and achieve the LEED ® Silver level.

Federal Acquisition Service U.S. General Services Administration 21 Certifications of IWAC Green Products GREENGUARD certified furniture Third-party testing program for low-emitting products and materials Energy Star products Electronic products (i.e. copiers, televisions) Conserve energy

Federal Acquisition Service U.S. General Services Administration 22 Other IWAC Green Products Floor Coverings, Schedule 72 I A Flooring Recycling Programs (when old flooring is removed) Recycled and/or biobased content for flooring (as defined in Executive Order 13101) Remanufactured Systems Furniture

Federal Acquisition Service U.S. General Services Administration 23 What is a National Stock Number (NSN) ? Normally awarded as a 1-year contract with 4 additional 1-year options. Price increases are calculated by evaluating changes in Producer Price Index (PPI). Delivery is made on a zonal basis and prices normally vary by zone.

Federal Acquisition Service U.S. General Services Administration 24 NSN Program Purchase items using a government-assigned NSN GSA establishes competitively awarded national term contracts No additional service fees Freight costs are included in the price of the item Warranty

Federal Acquisition Service U.S. General Services Administration 25 NSN Program Installation and inside delivery rates have been pre- negotiated for some items Use AOE or AO5 document List minimum of 2 contact points with phone numbers for delivery coordination

Federal Acquisition Service U.S. General Services Administration 26 NSN Program Order can be placed directly through Muffin, GSAAdvantage!®, GSA Global Supply or directly through the Integrated Workplace Acquisition Center Vendor ships directly to customer Minimize administrative burden, expenses and lead times

Federal Acquisition Service U.S. General Services Administration 27 Benefits of NSN Program to Customer Agencies No Further Competition or Market Research is needed before ordering No product obsolescence – products are based on Government specification. Support Small Business – majority of SOP awards are small. Many contracts have quick ship (Priority levels 1-8 gets 30 day shipping.)

Federal Acquisition Service U.S. General Services Administration 28 Offerings Under NSN Program Executive Wood Seating (Traditional, Transitional and Classic Styles) General Office Chairs Traditional Metal Chairs Case Goods Conference Room Products (Marker Boards, Machine Stands, Telephone Stands) Tables Filing and Storage Modular Workstations

Federal Acquisition Service U.S. General Services Administration 29 Offerings Under NSN Program Wardrobe Units Lounge Chairs/Sofas Quarters Furniture Framed Pictures Visual Boards Safes Lighting

Federal Acquisition Service U.S. General Services Administration 30 Recent Innovations: Modular Workstations One NSN gets the customer an entire workstation in a coordinated color scheme 10 styles of workstations 3 colors User friendly instructions Installation is available for all workstations

Federal Acquisition Service U.S. General Services Administration 31 Modular Workstations

Federal Acquisition Service U.S. General Services Administration

Federal Acquisition Service U.S. General Services Administration 33 Ways to Order Using NSNs GSA Advantage! ® GSA Global Supply DAAS – Defense Automated Address System Integrated Workplace Acquisition Center

Federal Acquisition Service U.S. General Services Administration 34 GSA Advantage!® Registration, Login, and Profile Search for items Shopping Cart and Checkout Order History and Order Status GSA Advantage! ® Helpdesk:

Federal Acquisition Service U.S. General Services Administration 35 GSA Advantage!®:

Federal Acquisition Service U.S. General Services Administration 36 GSA Global Supply Value Proposition FACTOR GSA GLOBAL SUPPLY OTHER SOURCES Global deliveryYesNo Breadth & depthYesNo JWOD GuaranteedYesNo Easy complianceYesNo Government purchase card or AAC/DoDAAC YesNo Government to Government (G-2-G) YesNo Need to compare?NoYes Spending LimitsNoYes

Federal Acquisition Service U.S. General Services Administration 37 Easy Compliance Regardless of order size or dollar volume FAR, JWOD, Executive Orders: we do the work No need to solicit multiple sources – place a requisition Leverage our expertise Buy with confidence

Federal Acquisition Service U.S. General Services Administration 38 AAC/DoDAAC or Government Purchase Card Thousands of purchase card transactions daily Purchase cards not always available or practical so purchase can be made by using the activity address code You maintain flexibility to use either

Federal Acquisition Service U.S. General Services Administration 39

Federal Acquisition Service U.S. General Services Administration 40 Other Ordering Options Call: Fax: GSA Global Supply Stores & Strategic Inventory Partnerships

Federal Acquisition Service U.S. General Services Administration 41 Ordering by Fedstrip/Milstrip Customer completes SF 344 and forwards to Integrated Workplace Acquisition Center Order is entered in GSAs automated system The next day, the order is sent to the vendor The vendor ships the order directly to the customer

Federal Acquisition Service U.S. General Services Administration 42 The NSN Catalog You can find the NSN Catalog online at

Federal Acquisition Service U.S. General Services Administration 43 Blanket Purchase Agreements (BPA) What is a BPA? Advantages of Usage How to Establish a BPA ~ Items to consider ~ When to use

Federal Acquisition Service U.S. General Services Administration 44 Blanket Purchase Agreement (BPA) … simplifies the filling of recurring needs for supplies or services, while leveraging a customer's buying power by taking advantage of quantity discounts, saving administrative time, and reducing paperwork.

Federal Acquisition Service U.S. General Services Administration 45 Integrated Workplace Acquisition Center Offers customer-based purchasing strategies Assists with product technical packages and scopes of work Conducts Best Value negotiations Establishes the BPA

Federal Acquisition Service U.S. General Services Administration 46 Advantages of BPAs No need to renegotiate contractual terms and conditions in GSA Schedule contracts Negotiate improved discounts Satisfy recurring requirements Reduce administrative efforts by eliminating repetitive individual orders and payments Obtain volume purchasing discounts Use streamlined ordering procedures Ability to incorporate Contractor Teaming Arrangements

Federal Acquisition Service U.S. General Services Administration 47 Advantages of BPAs Ability to incorporate terms and conditions not in conflict with the underlying contract Scope: A BPA can be set up for field offices across the nation, allowing them to participate in a customer's BPA and place orders directly with GSA Schedule contractors. In doing so, the entire agency reaps the benefits of additional discounts negotiated into the BPA.

Federal Acquisition Service U.S. General Services Administration 48 Establishing a BPA? Fulfill repetitive needs Determining # of BPAs should consider: –Requirement scope and complexity –Periodically compare technical approaches/prices –Administrative costs –Technical qualifications

Federal Acquisition Service U.S. General Services Administration 49 Initiating a BPA Central Office of an agency that purchases for many offices Good estimate of future requirements Typicals and Technical Requirements finalized Integrated Workplace Acquisition Center will complete with the customer an Interagency Agreement (IA) to outline terms

Federal Acquisition Service U.S. General Services Administration 50 Initiating a BPA (continued) Integrated Workplace Acquisition Center (IWAC) will review the requirements and comment If IWAC creates the BPA, an Request for Quotation package will be developed

Federal Acquisition Service U.S. General Services Administration 51 Creating the BPA Request for Quotation (RFQ) Consultation / Coordination with the requiring Agency ~ Includes Market Research discussions ~ Commercial Vendors products Review of Agency requirements for the RFQ package Technical Review of Agencys Furnishing Requirements Compilation of documents required for the RFQ

Federal Acquisition Service U.S. General Services Administration 52 BPA Items to Consider: BPAs must address the following: Frequency of ordering Overall BPA anticipated Volume Invoicing requirements Itemized Groups of Requirements (estimated quantities)

Federal Acquisition Service U.S. General Services Administration 53 BPA Items to Consider: (cont) Special requirements (i.e., Security, Location Access) Agency Point(s) of Contact Changes / Modifications to the Established Agreement Hourly Rate Services (SOW will detail) ~ Design ~ Installation ~ Project and Move Management (if applicable)

Federal Acquisition Service U.S. General Services Administration 54 When Should BPAs be Used To standardize furniture throughout the country in locations nationwide Reoccurring Needs in several locations within the Agency Expediting Procurement Lead Time – Streamlined procurements, lack of time to do individual procurements (9-11 months vs 2-3 months) Pre-planning – ability to develop good estimate on total quantity to give fair approximation to industry Tight Budget –consolidated requirements provides increased probability of greater discounts

Federal Acquisition Service U.S. General Services Administration 55 ESTABLISHMENT – Single or Multiple BPAs Single Establishment -- BPA Place order directly under a single BPA when need arises Multiple Establishment -- BPA Forward specific locations requirements & evaluation criteria to all BPA award holders Evaluate Task Order Level responses received Make best value determination for the location Place order

Federal Acquisition Service U.S. General Services Administration 56 ESTABLISHMENT – Single or Multiple BPAs (Cont) Multiple BPAs must specify procedures for placing orders against BPA. ~ To include how task orders will be established and distributed among Vendors Multi-Agency BPA is permitted if ALL Agencies are identified, with estimated requirements, during BPA establishment.

Federal Acquisition Service U.S. General Services Administration 57 Post Establishment – Options Years: BPA review: Review once a year to determine –Whether schedule contract is still in effect –BPA still represents best value –Estimated quantities have been exceeded and additional price reductions can be obtained –Document results of review

Federal Acquisition Service U.S. General Services Administration 58 Integrated Workplace Acquisition Center BPAs Current BPA Clients: Internal Revenue Service Department of Homeland Security - Immigrations Citizens Service & Customs and Borders Protection - Customs Immigration Service Federal Emergency Management Agency Federal Bureau of Investigations

Federal Acquisition Service U.S. General Services Administration 59 Customer Testimonial Thurmond Alford, Jr. Federal Bureau of Investigation

Federal Acquisition Service U.S. General Services Administration 60 Additional Information Andrea Azarcon Marketing Specialist/Contracting Officer Phone (703) – Deana Hudgens Contract Specialist Phone (703) –

Federal Acquisition Service U.S. General Services Administration 61 Questions?

Federal Acquisition Service U.S. General Services Administration 62 Thank You