Job satisfaction By, Devpriya Dey

Job satisfaction A person‘s positive attitude toward his or her job is called job satisfaction Job satisfaction and behaviour Job satisfaction reduces turnover, absenteeism, theft

Job Satisfaction and OCB Satisfied employees who feel fairly treated by and are trusting of the organization are more willing to engage in behaviors that go beyond the normal expectations of their job. Organizational Citizenship Behavior (OCB) Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization.

Sources of JS Pay The work itself Promotions Supervision The work group Working conditions

How Employees Can Express Dissatisfaction Exit Neglect at work Voicing at Townhalls Low employee referrals

Measuring JS Ways of measuring JS –Rating scales (standard scales) –Critical incidents (employees are asked to explain the incidents when they were happy) –Interviews –Action tendencies (ex. do you feel like going to lunch at work sooner than you do)

The Top Five Countries in Job Satisfaction

The Bottom Five Countries in Job Satisfaction