PewInternet.org Technology use by different income groups Annual Welfare Research and Evaluation Conference U.S. Department of Health and Human Services.

Slides:

Advertisements

Similar presentations

Chapter 9: Customer Service via Technology

Advertisements

The iGeneration. Do teens have access to new technology? Teens are technology rich and enveloped by a wired world. Teens are technology rich and enveloped.

June 25, 2013 Maryland Children’s Online Privacy Workgroup Amanda Lenhart Senior Researcher, Director of Teens & Technology Pew Research Center Teens,

Introduction to Internet Essentials Helping low income families get connected to the Internet.

An Overview of the North Carolina Behavioral Risk Factor Surveillance System (BRFSS) Presentation to the State Health Director's Conference January 23,

APHSA-ISM Annual Conference October 8, 2013 Aaron Smith, Senior Researcher Pew Research Center Technology adoption by lower income populations.

HeLP MN Seniors: A Health Literacy Program for Seniors in Your Community Anne Beschnett, MLIS Liaison and Outreach Librarian, Bio-Medical Library, University.

Council on Contemporary Families Miami, FL April 26, 2014 Amanda Lenhart, Senior Researcher Pew Research Center Dating & Mating in the Digital Age: Relationships.

“How do [they] even do that?” A Pew Internet guide to teens, mobile phones and social media Amanda Lenhart June 2010 Lawlor | Hardwick-Day Summer Seminar.

Public Affairs Council July 29, 2014 Aaron Smith, Senior Researcher Pew Research Center Pew Research findings on Politics and advocacy in the social media.

PewInternet.org Use of digital technology by different income groups The current state of digital differences Georgetown University Public Policy Forum.

Trends in mobile phone usage Overview of Pew Internet Project Research FTC Debt Collection 2.0 Workshop April 28, 2011.

The State of Social Media Mary Madden, Senior Researcher Pew Research Center’s Internet and American Life Project National Bike Summit Washington, DC March.

Mobile is the Needle, Social is the Thread How Information Today is Woven Into Our Lives Radiodays Europe March 15-16, 2012 Barcelona, Spain Kristen Purcell,

TELEPHONE NUMBER TELEPHONE NUMBER

Government Online: The 3 “P’s” of Success Findings from Pew Internet Project research GovDelivery Conference February 3, 2011.

The State of the Internet and Politics, 2010 Overview of Pew Internet Project Research DCI Group April 14, 2011.

Digital Politics: Pew Research findings on technology and campaign #SMWdigitalpolitics Aaron Smith Research Associate Pew Research Center.

How People Learn About Their Local Community in a Digital Age Canadian Security Intelligence Service Informing (In)Stability Conference February 21-22,

Books or Nooks? How Americans’ reading habits are shifting in a digital world Ocean County Library Staff Development Day May 18, 2012 Kristen Purcell,

People Actually Do Pay for Online Content Jim Jansen Senior Fellow Pew Internet & American Life Project.

Public libraries in the digital age Kathryn Zickuhr and Mary Madden Pew Internet & American Life Project Presented to: Chief Officers of State Library.

Are consumers really networked? And, if they are, should you care? Jim Jansen Senior Fellow Pew Internet & American Life Project (they are and you should)

Americans and Mobile Computing: Key Trends in Consumer Research Government Mobility Forum December 7, 2011 Washington, DC Aaron W. Smith Senior Research.

Tech trends and library services in the digital age Kathryn Zickuhr Pew @pewresearch.

ALA PRESENTS: What can libraries learn from new user (and non-user!) e-reading data from the Pew Internet Project? Library October 4, 2012 Larra.

The rise of e-reading and the changing role of public libraries Lee Rainie Pew Research Center’s Internet & American Life Project Presented to: American.

CYBERBULLYING AND ONLINE SAFETY

Trends in Teen Communication and Social Media Use: What’s Really Going On Here? Wednesday, February 9, 2011 Kimberlee Salmond Senior Researcher Girl Scout.

How Young Adults Get News and Information About Their Local Communities I/S: Journal of Law and Policy for the Information Society 2012 Symposium March.

Teens and the Internet: The Future of Digital Diversity Kristen Purcell, Ph.D. Associate Director, Pew Internet Project Fred Forward Conference March 23,

Mobile Philanthropy How mobile/social tools are changing the way Americans give to and interact with organizations Thrive Arts Conference June 13, 2012.

State of Social Media: 2011 Mary Madden, Senior Research Specialist Presented to: U.S. State Department's Bureau of Educational and Cultural Affairs National.

Trends in online government Findings from Pew Internet Project research Digital Government Institute Conference December 2, 2010.

Social Networking Sites National Center For Missing and Exploited Children Dialogue on Social Networking Web Sites June 22, 2006 Washington, DC.

10 Things to Know About How Teens Use Technology Kristen Purcell, Ph.D. Associate Director, Research Pew Internet Project ACT Enrollment Planners Conference.

Teens, Social Network Sites & Mobile Phones: What the research is telling us Mary Madden | Pew Research Center COSN | Frameworks Meeting December 5, 2011.

Participatory Medicine: How user-generated media are changing Americans’ attitudes and actions, both online and offline Susannah Fox and Mary Madden.

Older Adults and Internet Use: (Some of) What we know Mary Madden, Senior Researcher Pew Research Center October 21, 2013 University of Michigan.

4th June 2012 Nisha Kini Disparities in Heart Attack Knowledge by Gender, Race/Ethnicity, Education Level and Household Income among Maine adults.

Amanda Lenhart, Senior Researcher, Director of Teens & Technology Mary Madden, Senior Researcher Pew Research Center Family Online Safety Institute November.

Seniors and the Internet Susannah Fox Associate Director Pew Internet Project November 14, 2006.

Teens & Mobile Phones: Exploring safety issues as mobile phones become the communication hub for American teens Amanda Lenhart/Pew Internet FOSI November.

Teen Content Creators Shown at “The Power of Youth Voice:

Health, Safety & Well-Being of Young Adults Symposium National Academies May 7, 2013 Amanda Lenhart, Senior Researcher, Director of Teens & Technology.

The State of Facebook Part of program: “Facebook Fatigue: Fact or Fiction” Lee Rainie, Director Pew Research Center’s Internet & American Life Project.

Online News and Information: Portable, Participatory and Personalized Kristen Purcell, Ph.D. Associate Director, Research Pew Internet Project Philly.Com.

UNFINISHED SYMPHONY What we don’t know about the future of the internet Lee Rainie Director – Pew Internet Project IGF- US Washington, DC

Leveraging Technology The Quitline operates as a learning laboratory: testing new ideas, publishing results and attempting to guide the industry toward.

Oobunta Case Study Health care in an East African Country.

Mobile Health in Context: How Information is Woven Into Our Lives.

PewInternet.org Asian-Americans and Technology Organization for Chinese Americans Wiltshire & Grannis January 6, 2011 Lee Rainie: Director, Pew Internet.

“How Do [They] Even Do That?” Myths & Facts about the impact of technology on the lives of American teens Amanda Lenhart/Pew Internet Holtz Center for.

The New Centrality of Mobile Phones: How adolescents text & talk with friends and how that compares with other forms of interpersonal communication Amanda.

Broadband, Cell Phones, and the Continuing Reality of the Grey Gap Susannah Fox Associate Director Pew Internet Project June 22, 2007.

How Mobile is Changing the Way We Communicate Stephanie Smith, APR Director of Public Relations Fort Osage R-1 School District.

E-Reading Rises as Device Ownership Jumps BY: KATHERINE ZICKUHR AND LEE RAINIE.

America’s Current Politics: The Consumer’s Perspective Scott Keeter Senior Survey Advisor Consumer Federation of America Consumer Assembly.

Dr Grant Blank Prepared for the General Online Research conference, Cologne, Germany, 5 March 2014 Who uses Twitter? Representativeness of Twitter Users.

Trends in Teen Communication: Opportunities and Challenges for Public Health Campaigns Kristen Purcell, Associate Director for Research Amanda Lenhart,

Measuring the Digital Divide Christopher Stansberry.

Teens & Mobile Phones: Texting rises sharply as mobile phones become the communication hub for American teens Amanda Lenhart CTIA’s Responsible Wireless.

The Mobile Difference Educause - Webinar July 14, 2011

Social media’s promise for public health August 13, 2009 Susannah Fox Pew Internet & American Life Project Presented to: NCHCMM.

AT&T customer service AT&T support number

Kaspersky Technical Support Number. Kaspersky Renewal Number.

Date, location, department

Date, location, department

NAME OF EVENT Name of Speaker Date, location, department

“How do [they] even do that

Presentation transcript:

PewInternet.org Technology use by different income groups Annual Welfare Research and Evaluation Conference U.S. Department of Health and Human Services May 29, 2013 Mary Madden: Senior Researcher, Pew Internet Project

Which Pew are you? Part of the Pew Research Center, a nonpartisan fact tank based in DC. PRCs mission: provide high quality, impartial research that is freely available to the public Data from nationally representative telephone surveys of U.S. adults (on landlines and cell phones) For 13+ years of tech use data:

Keep in mind… Low income = <30K in HH income/per yr % respondents dont report income -Lower levels of education -Higher proportion of young adults + seniors More likely to be: African-American or Hispanic Living in rural areas

Internet users – 85% of adults December 2012

Broadband at home – 68% of adults December 2012

Cell phones - 89% of adults January 2013

Mobile devices are changing the way we think about connectivity…

Cell-mostly internet use 31% of cell internet users do most of their online browsing on their phones Less than $30K = 43%* $30K-50K = 36%* $50-75K = 24% Over $75K = 21%

Other devices

Desktop or laptop - 78% of adults December 2012

Tablet- 31% of adults January 2013

Internet activities

Search engines % of internet users in February 2012

Health information in past 12 months % of internet users in September 2012

SNS – 67% of internet users December 2012 Less than $30K = 72% $30K-50K = 65% $50-75K = 66% Over $75K = 66%

Cell phone activities

Use via phone % of cell owners September 2012

Get news on phone % of cell users in April 2012

Mobile pix % of cell owners September 2012

Texting % of cell owners September 2012

Use social networking site on phone % of cell users in April 2012

Do banking on phone % of cell users in September 2012

Get health information on phone % of cell users in April 2012

Visit govt. website on phone % of cell users in April 2012

Teens (12-17)

Teen Internet Access Demographics % of teens in each demographic group Access the Internet Mobile Access to Internet (phone, tablet, etc) Access Internet Mostly on Cell Phone All teens, ages (n=802) 95% 74% 25% Teen Gender aBoys(n=405) 97 b 7220 bGirls (n=397) a Age of Teen a12-13 (n=246) b14-17 (n=556) a Parent Household Income aLess than $30,000/yr (n=154) c b$30,000-$49,999 (n=155) c c$50,000-$74,999 (n=110) 99 a 7914 d$75,000+ (n=335) 99 ab 79 a 24 c Source: Pew Internet Teens and Privacy Management Survey, July 26-September 30, N=802 parents of teens ages and 802 teens ages Margin of error is +/- 4.5 percentage points. Note: Columns marked with a superscript letter ( a ) or another letter indicate a statistically significant difference between that row and the row designated by that superscript letter. Statistical significance is determined inside the specific section covering each demographic trait.

Thanks! Mary Madden: Senior Researcher, Pew Internet Project