GCO Platinum Awards Fast & The Furious CIS Transport Date: 22nd June 2017

PRESENTATION AGENDA 01 The Problem 02 The Objective 03 The Approach 04 The Contribution 05 The Challenges 06 The Benefits 07 The Key Learnings

THE OBJECTIVE To launch the use of official local conveyance on a common digitized platform for all (M&M Ltd.) including Tech Mahindra and M&M group companies from a central transport desk using the most cost effective method.

THE APPROACH Need was identified for local, intercity and pan India movement on a digitized platform. CIS analysed the utility of these radio taxis for corporate business purposes to assist employees for conveyance. The radio taxi unicorns were invited to offer corporate ground transport services pan India for M&M Limited and its group companies and TechM. Car icon Indian ground transportation market was disrupted by the launch of radio taxis like Ola, Uber and Meru. The best rates could be availed only by the concept of Synergy.

THE CONTRIBUTION A Flat 1.1x rate was launched across 13+ M&M & its group companies with no surge pricing. Ola was identified as the most Efficient both in terms of cost, pan India presence and technology. A corporate offer was negotiated with Ola & Uber on behalf of M&M & group companies including TechM An in-depth analysis was done considering the current business on conveyance and the offer from radio taxis.

THE CONTRIBUTION Ola corporate services was first launched by CIS across M&M companies & corporates in India. The benefits of this offer was immediately leveraged by TechM and group companies like MMFSL (Rural presence) and many more. The adoption level and acceptance by the employees, accounts and by HR was complimented that we further negotiated for a flat 1.08x beating all the competitors across corporates in India.

THE CHALLENGES Transition of traditional users from legacy to use of technology in forms of Mobile App. Convincing HR and accounts departments For usage of radio taxi policy for local conveyance

expenses are eliminated KEY LEARNINGS Technology has brought about Convenience for business travel Cost Savings Transparency Travel advances, petty cash and paper based expenses are eliminated Customer Delight Central control 01 02 03 04 05 06

COST SAVINGS ANALYSIS Savings in % 77.18 75.00 73.74 75.60 72.74 Distance Mahindra Towers, Worli to Airport Ola charges 350 (Prime) Claimed amount for Kaali Peeli 450 Car Hire rentals charges 1000 Month Total Rides taken Surge (No. of times) Payable @1.1x Flat Savings (same cost with Car Rentals) Net Savings Savings in % Aug-16 29 8 10,081.00 44,172.00 34,091.00 77.18 Sep-16 83 23,114.00 92,457.00 69,343.00 75.00 Oct-16 9 28,713.00 1,14,852.00 86,139.00 Nov-16 164 35 42,719.00 1,70,877.00 1,28,158.00 Dec-16 131 26 45,317.00 1,81,270.00 1,35,953.00 Jan-17 107 15 35,165.00 1,40,659.00 1,05,494.00 Feb-17 205 21 80,582.00 3,06,808.00 2,26,226.00 73.74 Mar-17 264 14 99,601.00 4,08,181.00 3,08,580.00 75.60 Apr-17 275 19 1,36,894.00 5,02,190.00 3,65,296.00 72.74 May-17 333 41 1,37,554.00 5,50,218.00 4,12,664.00

TESTIMONIALS Mr K N Vaidyanathan – Office of Risk Management “Very happy that CIS has put in place this tie up with OLA.  Airport transfer is hassle free.” Mr K Chandrasekar – Corporate Finance “CIS thinks out of the box to bring new experience to employees and simultaneously improve the corporate efficiency. Corporate Ola was one such Scheme. Compliments to the CIS team as I have used the facility and found it delightful yet cost saving !  It shaved off appx 10-15% what I would have spent otherwise in using a cab hailing service.” Mr Mohammed Turra - Group Strategy Office “Ola corporate has been very good introduction as part of travel services provided by CIS. I can book effortlessly anytime, anywhere and don’t have hassle of paying and claiming later.  It has all benefits of ride-hailing service within the corporate context. Well done CIS.”

TESTIMONIALS Mr K N Vaidyanathan – Office of Risk Management “I am happy to use Ola Corporate cab services, anytime when I travel for office work. This brings convenience of not seeking prior approvals on booking a cab, which saves a lot of time and paper work. I am satisfied with the use of this Technology.” Ms Aaditi Tejuja – Group Legal “It has been a hassle free experience to book Ola Corporate at the tip of the finger. It is quickly booked, always available without much of waiting time and the best part is that the travel cost is billed to the Corporate so makes it pocket friendly for employee. Truly an amazing experience to travel through Ola Corporate.”

Thank you