User Guide Portman Concur If you display this guide in slide show format and ensure your sound is activated on your computer, you will be able to hear an audio commentary. You will need to move through each slide in order to hear the comments. User Guide

You will be prompted to change your password at first login. Concur Login Page You will be prompted to change your password at first login. This is the login page where you will be asked to enter your user name and password.

When you log in you will be taken to the Concur home page. The company notes area will contain specific information to your company. The approval section will only be visible if your company has approval activated. Please remember to complete your profile before commencing your booking. When you log in you will be taken to the Concur home page. From here you can select your traveller, choose which element of travel you require or update user profiles.

Car Hire Booking

Car - Online Booking You can specify your search further by clicking ’More Search Options. You have the option to search by Airport Terminal or Off-Airport.’

Car Hire - Results You can change your search criteria. You can amend the ‘Sorted By’ drop down to your own preference. Car vendors may be marked with yellow diamonds to show preference. The total cost showing on this page will not include any additional charges which the car vendor may apply. Select your chosen car to move through the booking process. 

Car Hire – Review and Reserve You can add car preferences here, for example if you require a navigation system. However this will only be a request and is not guaranteed. Depending on your company agreement you may be required to provide a credit card for guarantee. You can review your selection and click ’Reserve Car and Continue’

Car Hire – Review and Add Option You may have the option to add additional elements of travel into your itinerary on the top right. Once you have reviewed your trip click ‘Next’ to continue through the booking process.  

Car Hire – Trip Booking Information You can amend the details in the ‘Trip Name’ to help identify your travel plans. You have the option to send the trip confirmation to an additional email recipient. You may be asked to complete additional information required by your company. Any fields showing (Required) will be mandatory. Continue with the ‘Next’ button to continue with the booking.

Car Hire – Trip Summary You are provided with an overview of your trip and any additional information required by your company. Your trip is not fully completed – Please continue to the next page.   Click on the ‘Confirm Booking’ to complete the booking.  

Car Hire – Finished Trip You can return to the concur home page by clicking on ‘Return to Travel Centre’   The booking is now fully completed and you will receive an email confirmation.

For any assistance please contact the Online Helpdesk on your dedicated number.