Lufthansa Consulting is a leading aviation consultancy ….. dedicated ….. regional representatives throughout the world 9 40 successful years in aviation Headquarters in Frankfurt, Germany Transfer expertise to other industries Dr. Andreas Jahnke Managing Director Offices in Rio de Janeiro and Moscow 90 employees with 18 different nationalities Aviation is our core expertise Independent advisor and member of the LH Group 3000 aviation projects worldwide

We offer comprehensive services for airlines We know the business In a wide range of international projects our experienced professionals have created successful solutions to address the immediate challenges and long term aspirations of airlines around the world. We offer comprehensive services for your airline at every stage of your business

Airports benefit from our extensive international expertise Developing and managing your airport Lufthansa Consulting experts know the aviation business from both an airline and airport perspective. Our professionals forecast and plan the necessary airport infrastructure and security measures to meet increasing capacity demands so that your airport benefits from new revenue enhancements

Explore new dimensions We provide specialist support for governments, financial institutions, CAA’s and non-aviation industries Organizations and other industries Explore new dimensions We are a leading management consultancy in aviation, transferring our expertise into other industries. You profit from our significant know-how and our experience in working with international clients and institutions.

We develop and implement excellent customized solutions which provide sustainable value to our clients.

What you can expect from Lufthansa Consulting

We create innovative solutions which are tailored to your needs founded on in-depth methodological expertise Methodological expertise Process Analysis Benchmarking Change Management Organization development HR management Project Management Lean-process optimization Business planning Strategy development

Our functional expertise spans all areas of the aviation industry Sales and distribution Network and fleet management Finance Airline and airport management Maintenance and engineering Flight operations and safety management Operations and ground handling Infrastructure and logistics Procurement and accounting Organization and strategy Customer management Product and marketing management Revenue management and pricing

What we achieved

We work for clients all over the world

What our clients say “We are particularly satisfied with Lufthansa Consulting‘s project approach and deliverables. The cooperation with Lufthansa Consulting was very constructive, seamless, productive and worth the investment in consulting services.” Josef Adam Member of the Board of Directors Czech Airlines "We were impressed how Lufthansa Consulting handled everything. We also like the simplicity of Lufthansa Consulting in terms of dealing with our people. That's what attracted us quite significantly.” Titus Naikuni Former Group Manager and Chief Executive Officer Kenya Airways "The long term support was carried out in a highly professional manner. The effectiveness of the project and the excellent quality of the support had a major positive impact on the business of Saudi Arabian Airlines.” Shawgi M. Mushtag Director General Privatization Advisor Saudi Arabian Airlines “The future is bright for Air Astana, and working with Lufthansa Consulting assists with our strategy for maintaining our uninterrupted track record of profitability well into the future.” Peter Foster President Air Astana

98% of our clients would recommend us We are implementation oriented, hands-on consultants of our clients would recommend us Our work is transparent and structured We speak your language Our results and data are reliable We are qualified, professional, aviation experts We listen and understand

Case study of a new national airline in Africa Full service start-up support from business planning to implementation

Case study of an international airport Preparation and implementation of an airport concession

How we do it

The benefits of working with Lufthansa Consulting Strategic Adviser Skilled Specialist Implementation Manager Interim Executive Employs state-of-the-art strategic consulting tools Has profound understanding of the aviation market and its dynamics Has comprehensive expertise in a specific knowledge area Designs, implements and optimizes key processes Understands and implements management processes Has international project management experience Has extensive, in-depth experience in aviation industry issues Leads companies and projects Consult Implement

Contact Dr. Andreas Jahnke Managing Director & Partner Lufthansa Consulting GmbH FRA ZQ Frankfurt Airport Center 1 – FAC 1 Building B, 7th Floor Hugo-Eckener-Ring 60546 Frankfurt/M., Germany Tel.: +49 69 69620851 Fax: +49 69 69620830 E-mail: Andreas.Jahnke@lhconsulting.com www.LHConsulting.com