Holistic Advising A Recommended Strategy for Student Advisor to Partner with Success of At Risk Students 23-26 June 2015 Presented by Trang Le & Lan Tran RMIT University Vietnam campus

RMIT International University Vietnam Contents Background & Challenges Our Journey – Major Milestones Case Study Q&A RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Background Australian based curriculum Student diversity (Vietnamese: 96%, International: 4%) Policy to identify students with unsatisfactory academic progress – ‘At Risk Policy’ Parents’ influence RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam At Risk Workshop One-on-one consultation (optional) Stage 1 One-on-one consultation (throughout the semester) Performance Improvement Plan (compulsory) Stage 2 Show Cause Letter Support One-on-one consultation (throughout the semester) Performance Improvement Plan (compulsory) Stage 3 Letter Submission Pass Fail Consultation on Appeal Policy + Appeal submission One-on-one consultation Appeal Against Exclusion Consultation on Exclusion policy & plan for 2 semesters off Exclusion Readmission RMIT University©11/16/2018 RMIT International University Vietnam

Challenges of students New Learning Skills Self Management Challenges of students Adaptation to a new living culture Self Motivation … Mental Health Issues Career Concerns RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Students’ challenges Discipline is undervalued in Vietnam Our Challenge RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Pair discussion What is happening in your place? What is your approach to support At Risk students? RMIT University©11/16/2018 RMIT International University Vietnam

Our Journey – Major Milestones Holistic Advising Our Journey – Major Milestones RMIT University©11/16/2018 RMIT International University Vietnam

Our Journey – Major Milestones Study focus Time management Multi-perspective Problem solving Strong Cross-unit collaboration + Strength base Multi-perspective Strength-based Survey Multi-perspective survey Referral Process Advising Manual RMIT University©11/16/2018 RMIT International University Vietnam

Consultation Structure Pre Meeting PIP Meeting Follow Up Meeting Preparation PIP Tracking Disarm Discover Design Summary RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Case Management Referral Process to relevant Professional Support Services Strong collaboration with other units: Mentoring and Training Program from other units Cross-collaboration projects RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Multi-perspective Advisor’s Role: Case manager Emotional Issues Study Skills Career Concerns Holistic Advising Self Management Etc. RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Ly: At risk stage 2 1st semester: fail 3/3 courses 2nd semester: fail 2/3 courses rarely review notes and reading through out the term usually procrastinate and delay tasks rarely seek help from lecturers feel stressed chose the program with her parents guidance Advisor: how do you approach this case? RMIT University©11/16/2018 RMIT International University Vietnam

Prepare to change program A successful case Student Advisor Case manager Student Advisor Course plan Time management Career counsellor Suitable program Student Counsellor Stress, communication with parents Lecturers Feedback on her study progress Prepare to change program Parents Understand parents’ perspectives and get their support Student Counsellor Stress, communication with parents RMIT University©11/16/2018 RMIT International University Vietnam

Student advisement team Questions and Answers RMIT University © 2011 RMIT International University Vietnam

RMIT International University Vietnam Feedback Form RMIT University©11/16/2018 RMIT International University Vietnam

RMIT International University Vietnam Thank you! RMIT University©11/16/2018 RMIT International University Vietnam