Transitioning to MSCP Next Gen For: MSCP Enrolled Partners WW Channels

Topics Overview of Next Generation MSCP Enhancements to Operational Processes Elimination of promo codes Access to all of Cisco’s unrestricted products Rebate visibility Summary

Next Generation MSCP Launched September 1, 2009 Changed from a service designation based program to a relationship based program New relationship level branding Simpler and more predictable program structure 48%, 45%, 42% (new entry tier) 10% net rebate on Cisco Powered Architectures DSA and TMP supported Promo codes eliminated: no more bill of material (BOM) restrictions Partner to partner: white-label relationships supported 3

Summary MSCP Requirements by Level NOC Requirements Certified Personnel Service Offerings Common Requirement Levels Premium ITIL processes and defined SLA reports and metrics ITIL = 1 CCIE = 2 Cisco-based MS offers = 2 SLA and references All products covered by an end user SLA Point of Sale Reporting Direct Cisco Contract or valid ICPA Subject ATP or Specialization required for any restricted products Basic ITIL processes and defined SLA reports and metrics ITIL = 1 CCxP = 2 Cisco-based MS offers = 2 SLA and references Advanced Allow white label collaboration with “WL Authorized” Master or Advanced MSCP partner ITIL = 1 CCNA = 2 Cisco-based MS offers = 1 SLA and references Express ITIL = A full time employee with ITIL Foundation Certificate version 2.0 or later CCxP = CCNP, CCDP, CCIP, CCSP, CCVP

Meaningful Operational Improvements New ordering process Access to all of Cisco’s unrestricted products Direct, B2B, or fax w/o any promo code Promotional codes retired DSA and TMP support OIP and incentives planned for May 2010 New earned rebate visibility and Global Ez Pay Ease of doing business with PPI Predictable payment schedule

Recommended Next Steps Apply into new MSCP Program after September 1st Download and review new Terms and conditions, Audit and Prequalification documents Submit Application including all document uploads Upon Approval-Begin using new discount and ordering processes Ordering Guide can be downloaded from www.cisco.com/go/mscp OR Remain in existing program until your next Anniversary date No change to your current program rights or ordering processes