State of the U Accessibility of Websites, Videos, & Documents at the UW Terrill Thompson Technology Accessibility Specialist UW-IT Accessible Technology Services

UW Digital Online Resources by the Numbers Over 1 million web pages indexed by Google (site:washington.edu) 106,000 PDF documents indexed by Google (site:washington.edu type:PDF) Documents uploaded to Canvas in Winter 2018 (source: Blackboard Ally) 349,058 documents 121,757 PDF documents (35%) 45,280 Word docs (13%)

UW Videos by the Numbers 8,000 videos on YouTube in 57 channels As of Fall 2016 in Panopto: Nearly 60,000 videos in our system Nearly 10,000 videos viewed in Fall 2016 Over 6 million minutes viewed in Fall 2016

How much of our technology is accessible? How are we doing? How much of our technology is accessible?

Websites

What is web accessibility? Well-defined by W3C WCAG 2.0 Version 1.0 was published in 1999 Version 2.0 was published in 2008 62 specific success criteria Level A — 26 success criteria Level AA — 13 success criteria Level AAA — 23 success criteria

HTML 1.2 (1993) Alt Text for Images

HTML 1.2 (1993) Headings

Example: Text with no structure Introduction to Physics Course Syllabus Textbook Our sole text for this course will be Introduction to Physics, Second Edition, authored by the instructor. Course Objectives to offer students exposure to basic principles of Physics to provide students with rich, thought-provoking discussions during lecture sessions to provide students with experiential learning opportunities during laboratory sessions. Class Schedule Week Topic Reading Assignment 1 Course Introduction Chapter 1 2 Inertia, equilibrium, kinematics Chapters 2-3 3 Newton’s laws, vectors, momentum, energy Chapters 4-7 4 Matter, elasticity, scaling Chapters 8-10 5 Wave kinematics, sound, electricity, magnetism, induction Chapter 11-15 6 Light, reflection and refraction, emission Chapters 15-18 7 Review, final exam Grades Grades will be assigned on a ten point scale (90 to 100 is an A, 80 to 89 is a B, etc.). Homework, exams, and projects will be weighted as follows: Homework Exams Projects 1 2 Final 1 2 Final 15% 15% 15% 20% 10% 10% 15% Ce programme es également disponible en français sur demande. Example: Text with no structure How many class objectives are there? What is the reading assignment for Week 5? What % of your final grade is the Final Exam?

Example: Syllabus with structure

Example WCAG 2.0 Success Criteria at Level A/AA Alt text on images Proper heading structure Labels on form fields Visible indication of keyboard focus Color not the sole means of communicating information

ARIA "Accessible Rich Internet Applications" Communicates roles, states, and properties of interface elements for the benefit of AT users. Answers questions like: What is this? How do I use it? Is it on/selected/expanded/collapsed? What just happened?

ARIA Landmark Roles ARIA's "low-hanging fruit" Adding these simple tags to sections of any web page will greatly improve the page navigability for screen reader users: role="banner" role="main" role="navigation" role="search" role="complementary" (sidebar) role="contentinfo" (footer) role="application"

Key Accessibility Resources ARIA Authoring Guide https://www.w3.org/TR/wai-aria-practices-1.1/ Includes detailed "design patterns" for common web widgets (accordion, menu, tab panel, etc.) Accessible UI Components Gallery https://www.w3.org/blog/wai-components-gallery/

What are we doing? 2002 – AccessibleWeb@U formed 2006 – Web Accessibility CBI 2008 – Our first UW IT Accessibility CBI 2011 – signed contract with SiteImprove 2012 – IT Accessibility Task Force formed Forever – Active collaborations between Accessible Technology Services and people on campus designing and developing websites CBI – Bob Regan of Adobe, TV Raman of Google, Rich of IBM, Doug Geoffries of GW Micro

More Recent Milestones 2015 – First "Explore with Hadi" monthly accessibility meetup 2015 – published IT Accessibility Guidelines and accompanying IT Accessibility Checklist 2016 – published IT Accessibility Policy 2016 – Second UW IT Accessibility CBI 2017 – First meeting of UW campus-wide IT Accessibility Liaisons Currently 100+ liaisons, and growing uw.edu/accessibility/leadership

IT Accessibility Policy “The University of Washington (UW) strives to ensure that people with disabilities have access to the same services and content that are available to people without disabilities, including services and content made available through the use of information technology (IT).  IT procured, developed, maintained, and used by the UW should provide substantially similar functionality, experience, and information access to individuals with disabilities as it provides to others. Examples of IT covered by this policy include web sites, software systems, electronic documents, videos, and electronic equipment such as information kiosks, telephones, and digital signs.”

IT Accessibility Guidelines “The UW looks to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, developed by the World Wide Web Consortium (W3C), for guidance in meeting its IT accessibility commitments. WCAG 2.0 provides success criteria for measuring web accessibility, as well as provides useful metrics for products and services that are not specifically web-based. Where an IT product cannot be brought into compliance, campus units are responsible for providing an individual with a disability equivalent access.”

IT Accessibility Checklist “…based on the WCAG 2.0 standards, and is provided to assist the UW community, including web designers, developers, content creators, and purchasing agents, in creating and procuring accessible IT. It can also be used as a reference for vendors and contractors providing products and services to the UW.”

How are we doing? (according to SiteImprove) 112 sites using SiteImprove 0 sites with perfect scores 3,768 Level A Issues 345 Level AA Issues 677 Level AAA Issues 22% of sites showed improvement on Level A issues from August through December 2017

How are we doing? (other measures) The "Be Boundless" theme includes ARIA landmark roles Good heading structure A menu that fully conforms to the W3C-recommended design pattern ARIA where needed Many examples of accessible websites Many, many examples of inaccessible websites

Vendors' web-based products Many of the products we procure have accessibility problems (in some cases, major accessibility problems) We have specific recommended steps on our "Procuring Accessible IT" web page: http://uw.edu/accessibility/procurement/ Actively working with UW Procurement We are actively collaborating with dozens of vendors to help them improve

Documents

Comparing no structure with structure Not this: But this: Comparing no structure with structure Introduction to Physics Course Syllabus Textbook Our sole text for this course will be Introduction to Physics, Second Edition, authored by the instructor. Course Objectives to offer students exposure to basic principles of Physics to provide students with rich, thought-provoking discussions during lecture sessions to provide students with experiential learning opportunities during laboratory sessions. Class Schedule Week Topic Reading Assignment 1 Course Introduction Chapter 1 2 Inertia, equilibrium, kinematics Chapters 2-3 3 Newton’s laws, vectors, momentum, energy Chapters 4-7 4 Matter, elasticity, scaling Chapters 8-10 5 Wave kinematics, sound, electricity, magnetism, induction Chapter 11-15 6 Light, reflection and refraction, emission Chapters 15-18 7 Review, final exam Grades Grades will be assigned on a ten point scale (90 to 100 is an A, 80 to 89 is a B, etc.). Homework, exams, and projects will be weighted as follows: Homework Exams Projects 1 2 Final 1 2 Final 15% 15% 15% 20% 10% 10% 15% Ce programme es également disponible en français sur demande.

Headings in MS Word

Alt Text in Word

Adobe PDF Three general types: Image Document with no underlying structure Tagged, well-structured document

Tagged PDF Was introduced in Acrobat 5.0 (2001) Makes it possible to communicate document structure to AT users (e.g., headings, lists, alt text) Must use an authoring tool that supports it Microsoft Word does Google Docs does not Adobe InDesign does, but it's complicated You can fix accessibility of any PDF using Adobe Acrobat Pro

How Are We Doing with Documents? According to Blackboard Ally (Canvas): 72,121 documents have contrast issues 68,303 documents are untagged 46,310 documents don't have any headings 44,617 documents have images with no alt text 20,931 are scanned images (no actual text)

What are we doing with documents? UW-IT and DRS are collaborating to provide the UW Document Conversion Service (since 12/14) tinyurl.com/uw-doc-convert Accessible Technology Services is available to provide document accessibility trainings to anyone who asks ATS is testing strategies for remediating PDFs

What else are we doing? Considering purchasing Blackboard Ally: Produces alternative, potentially more accessible versions of documents uploaded into Canvas Provides immediate, helpful feedback to instructors plus a score Provides university-wide analytics so we can hone in on areas of greatest need

Videos

How UW Does Accessible Video Disability Resources for Students (DRS) and Disability Services Office (DSO) provide funding and support for captioning and audio description if individuals request it as an accommodation UW-IT Accessible Technology Services (ATS) provides internal grant funding for making high impact videos accessible as universal design practice ATS provides training and support (2 staff)

How are we doing with video? (DRS) Between Spring 2014 & Fall 2016, DRS captioned 375 videos: 49.1% YouTube 17.1% Panopto 33.8% other (MediaSite, Vimeo, DVDs, etc.)

How are we doing with video (UW-IT Captioning Project)? 630 videos captioned (169 hours) 11 departments have 3PlayMedia accounts (excluding DRS) Captioned videos will be reused in 60 classes per year Over 750,000 individuals are estimated to watch the videos each year Increased the numbers of videos captioned on campus by 10.8%

How are we doing with video? (YouTube) 57 known UW-affiliated YouTube channels Nearly 8,000 videos 18.4% are captioned Up from 7.6% in August 2015 12 channels (20.6%) have captioned over 50% of their videos 25 channels (43.1%) have captioned 0% Source: UW Video Caption Reports https://depts.washington.edu/uwitats/ytca/

Able Player http://ableplayer.github.io/ableplayer

Lunch

Question for Lunch Discussion What can be done campus-wide at the UW to promote the development, procurement, and use of accessible IT? Make notes on individual sheet and plan to report out