Introduction

Prepared by: Guardian Insurance Brokers Our Company In 1999, this forward-looking philosophy inspired our founder, Fawaz Moukayed, to create an insurance brokerage firm based on one of the major principles of insurance “Utmost Good Faith”. Together with our chairman, H. E. Sheikh Tahnoon Bin Saeed Bin Shakhbout Al Nahyan, they established Guardian Insurance Brokers in 1999 dedicated to protect the interest of the policyholder and provide clarity of vision to all stakeholders by putting people first and maintain the highest ethical standards and values. Our auditors are Ernst & Young (EY) . Guardian supports EY in special projects related to HealthCare and Insurance. Guardian is active with the authorities and business councils in the United Arab Emirates to promote high standards on business ethics and presents the financial industry in a professional manner. Guardian aims to contribute to the growth of the country’s economy. 11/11/2018 Prepared by: Guardian Insurance Brokers

Our Mission Our Goal Our Vision Our Mission is based on transparency, reliability, and professionalism by providing clarity of vision and risk awareness to our valued clients. GIB helps clients place their risk with first class securities that provide an adequate cover. Our Goal Our goal is to hear “Thanks for your help” Our Vision Our Mission - Our Mission is based on transparency, reliability, and professionalism by providing clarity of vision and risk awareness to our valued clients. GIB helps clients place their risk with first class securities that provide an adequate cover. Our Goal - Our goal is to hear “Thanks for your help” Our vision is to be one of the leading insurance brokerage firms in the local and regional market by adopting the following values: Professionalism and credibility - Integrity - Commitment to deliver our promises - Transparency - Effective open communication - Equality - Innovation - Team spirit 11/11/2018 Prepared by: Guardian Insurance Brokers

Guardian Value Proposition What do brokers offer? Understand the business needs, expectations, and strategies Suggest appropriate innovative proactive sophisticated solutions. Whether by conduct market study or an individual offer tailored specifically for that particular risk. Place with credible insurance companies who are able to meet the customers expectations. Educate the insured members of terms, offer PowerPoint presentation and awareness campaigns Detailed- orients to ensure accuracy of policy wording. Ability to administrate and mange the insurance portfolio by having the right structure, processes, and protocols that are efficient and effective. ( new business, renewals, enrollment, collections, claims administration) Provide constructive feedback to all stakeholders ( insurance companies, customers, regulators, and medical providers) provide market update, newsletters,etc Efficiency in handling complaints. Negotiation skills of insurance terms and benefits. Brokers power is in negotiating the best deal that is valuable to customers. Engagement Conduct regular training to insured members and employees Proactive - applying SWOT analysis and implement suitable strategies Confidentiality. What do brokers offer? 4 main functions: suppliers, transformers, partners, and problem solvers. This can be accomplished through brainstorming- performance evaluation - engagement- training- be proactive - think tank - etc. 11/11/2018 Prepared by: Guardian Insurance Brokers

Quality customer service is our hallmark We go beyond existing products to find solution that meets your expectation and satisfaction Quality customer service is our hallmark. We go beyond existing products. Type of Insurance Fire Insurance Fire & Allied perils Consequential loss Engineering Contractor’s All Risks Erection All Risks Machinery All Risks Consequential loss/business interruption Liabilities, plus many others Property Marine Travel Health Individual and Group Life Life Insurance Personal AccidentCritical Illness Endowments (ie. Pension, Investment, and education) And many more… 11/11/2018 Prepared by: Guardian Insurance Brokers

Prepared by: Guardian Insurance Brokers Our Stakeholders and many more to be shared upon request 11/11/2018 Prepared by: Guardian Insurance Brokers

Prepared by: Guardian Insurance Brokers Contact Us Abu Dhabi Office: University Tower, 4th Street, Muroor Road P.O.Box: 51012 Phone: +971 2 491 3777 Fax: +971 2 491 3700 Dubai Office: Aspect Towers, Executive Tower D, Office No. 903 P.O.Box: 124000 Phone: +971 4 362 1190 Fax: +971 4 362 1194 11/11/2018 Prepared by: Guardian Insurance Brokers

Looking forward to establishing a long term partnership with you 11/11/2018 Prepared by: Guardian Insurance Brokers