Three Takes on Leadership: (1) The Leadership50; (2) The Leadership25; (3) LeadershipSHORT

#1: L50

The Passion Imperative: The Leadership50

The Basic Premise.

1. Leadership Is a … Mutual Discovery Process.

“I don’t know.”

The Leadership Types.

2. Great Leaders on Snorting Steeds Are Important – but Great Talent Developers (Type I Leadership) are the Bedrock of Organizations that Perform Over the Long Haul.

Whoops: Jack didn’t have a vision!

3. But Then Again, There Are Times When This “Cult of Personality” (Type II Leadership) Stuff Actually Works!

“A leader is a dealer in hope.” Napoleon (+TP’s writing room pics)

4. Find the “Businesspeople”! (Type III Leadership)

I.P.M. (Inspired Profit Mechanic)

5. All Organizations Need the Golden Leadership Triangle.

The Golden Leadership Triangle: (1) Talent Fanatic … (2) Creator-Visionary … (3) Inspired Profit Mechanic.

6. Leadership Mantra #1: IT ALL DEPENDS!

Renaissance Men are … a snare, a myth, a delusion!

7. The Leader Is Rarely/Never the Best Performer.

The Leadership Dance.

8. Leaders … SHOW UP!

“A body can pretend to care, but they can’t pretend to be there “A body can pretend to care, but they can’t pretend to be there.” — Texas Bix Bender

9. Leaders … LOVE the MESS!

“I’m not comfortable unless I’m uncomfortable.” —Jay Chiat

“If things seem under control, you’re just not going fast enough “If things seem under control, you’re just not going fast enough.” Mario Andretti

10. Leaders DO!

The Kotler Doctrine: 1965-1980: R. A. F. (Ready. Aim. Fire The Kotler Doctrine: 1965-1980: R.A.F. (Ready.Aim.Fire.) 1980-1995: R.F.A. (Ready.Fire!Aim.) 1995-????: F.F.F. (Fire!Fire!Fire!)

5. All Organizations Need the Golden Leadership Triangle.

A man approached JP Morgan, held up an envelope, and said, “Sir, in my hand I hold a guaranteed formula for success, which I will gladly sell you for $25,000.” “Sir,” JP Morgan replied, “I do not know what is in the envelope, however if you show me, and I like it, I give you my word as a gentleman that I will pay you what you ask.” The man agreed to the terms, and handed over the envelope. JP Morgan opened it, and extracted a single sheet of paper. He gave it one look, a mere glance, then handed the piece of paper back to the gent. And paid him the agreed-upon $25,000.

1. Every morning, write a list of the things that need to be done that day. 2. Do them. Source: Hugh MacLeod/tompeters.com/NPR

11. Leaders Re-do.

“If Microsoft is good at anything, it’s avoiding the trap of worrying about criticism. Microsoft fails constantly. They’re eviscerated in public for lousy products. Yet they persist, through version after version, until they get something good enough. Then they leverage the power they’ve gained in other markets to enforce their standard.” Seth Godin, Zooming

12. BUT … Leaders Know When to Wait.

Tex Schramm: The “too hard” box!

13. Leaders Are … Optimists.

Hackneyed but none the less true: LEADERS SEE CUPS AS “HALF FULL.”

Half-full Cups: “[Ronald Reagan] radiated an almost transcendent happiness.” Lou Cannon, George (08.2000)

14. Leaders … DELIVER!

“Leaders don’t ‘want to’ win. Leaders ‘need to’ win.” #49

“When assessing candidates, the first thing I looked for was energy and enthusiasm for execution. Does she talk about the thrill of getting things done, the obstacles overcome, the role her people played—or does she keep wandering back to strategy or philosophy?” —Larry Bossidy, Honeywell/AlliedSignal, in Execution

15. BUT … Leaders Are Realists/Leaders Win Through LOGISTICS!

The “Gus Imperative”!

16. Leaders FOCUS!

“To Don’t ” List

“I used to have a rule for myself that at any point in time I wanted to have in mind — as it so happens, also in writing, on a little card I carried around with me — the three big things I was trying to get done. Three. Not two. Not four. Not five. Not ten. Three.” — Richard Haass, The Power to Persuade

You = Your Calendar (Period.)

Calendars do not lie. (Period.)

17. Leaders … Set CLEAR DESIGN SPECS.

JackWorld/1@T: (1) Neutron Jack. (Banish bureaucracy JackWorld/1@T: (1) Neutron Jack. (Banish bureaucracy.) (2) “1, 2 or out” Jack. (Lead or leave.) (3) “Workout” Jack. (Empowerment, GE style.) (4) 6-Sigma Jack. (5) Internet Jack. (Throughout) TALENT JACK!

18. Leaders … Send V-E-R-Y Clear Signals About Design Specs!

Danger: S.I.O. (Strategic Initiative Overload)

If It Ain’t Broke … Break It.

19. Leaders … FORGET!/ Leaders … DESTROY!

Forget>“Learn” “The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.” Dee Hock

20. BUT … Leaders Have to Deliver, So They Worry About “Throwing the Baby Out with the Bathwater.”

“Damned If You Do, Damned If You Don’t, Just Plain Damned “Damned If You Do, Damned If You Don’t, Just Plain Damned.” Subtitle in the chapter, “Own Up to the Great Paradox: Success Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity,” Liberation Management (1992)

21. Leaders … HONOR THE USURPERS.

Saviors-in-Waiting Disgruntled Customers Upstart Competitors Rogue Employees Fringe Suppliers Wayne Burkan, Wide Angle Vision

22. Leaders Make (Lotsa) Mistakes – and MAKE NO BONES ABOUT IT!

Fail. Forward. Fast. –High-tech Exec

“No matter. Try again. Fail again. Fail better.” —Samuel Beckett

5. All Organizations Need the Golden Leadership Triangle.

23. Leaders Make … BIG MISTAKES!

“Reward excellent failures. Punish mediocre successes “Reward excellent failures. Punish mediocre successes.” Phil Daniels, Sydney exec (and, de facto, Jack)

Create.

24. Leaders Know that THERE’S MORE TO LIFE THAN “LINE EXTENSIONS 24. Leaders Know that THERE’S MORE TO LIFE THAN “LINE EXTENSIONS.” Leaders Love to CREATE NEW MARKETS.

No one ever made it into the Business Hall of Fame on a record of “line extensions.”

“Acquisitions are about buying market share “Acquisitions are about buying market share. Our challenge is to create markets. There is a big difference.” Peter Job, CEO, Reuters

25. Leaders … Make Their Mark / Leaders … Do Stuff That Matters

“I never, ever thought of myself as a businessman “I never, ever thought of myself as a businessman. I was interested in creating things I would be proud of.” —Richard Branson

“To win this race, Kerry needs to stop focusing on Election Day and start thinking about his would-be presidency’s last day. What does he want his legacy to be? When sixth-graders in the year 2108 read about the Kerry presidency, what does he want the one or two sentences that accompany his photo to say?” —Kenneth Baer/Washington Post/092604

“Management has a lot to do with answers “Management has a lot to do with answers. Leadership is a function of questions. And the first question for a leader always is: ‘Who do we intend to be?’ Not ‘What are we going to do?’ but ‘Who do we intend to be?’” —Max De Pree, Herman Miller

26. Leaders Push Their Organizations W-a-y Up the Value-added/ Intellectual Capital Chain

Experience: “Rebel Lifestyle Experience: “Rebel Lifestyle!” “What we sell is the ability for a 43-year-old accountant to dress in black leather, ride through small towns and have people be afraid of him.” Harley exec, quoted in Results-Based Leadership

27. Leaders LOVE the New Technology!

28. Needed? Type IV Leadership: Technology Dreamer-True Believer

The Golden Leadership Quadrangle: (1) Talent Fanatic … (2) Creator-Visionary … (3) Inspired Profit Mechanic. (4) Technology Dreamer-True Believer

Talent.

29. When It Comes to TALENT … Leaders Always Swing for the Fences!

30. Leaders Don’t Create “Followers”: THEY CREATE LEADERS!

“I start with the premise that the function of leadership is to produce more leaders, not more followers.” —Ralph Nader

31. Leaders “Win Followers Over”

WHAT AN IDIOT: “Instead of employees being in the driver’s seat, now we’re in the driver’s seat.”

PJ: “Coaching is winning players over.”

Passion.

32. Leaders … Openly Display Their PASSION!

G.H.: “Create a ‘cause,’ not a ‘business.’ ”

33. Leaders Know: ENTHUSIASM BEGETS ENTHUSIASM!

BZ: “I am a … Dispenser of Enthusiasm!”

“Nothing is so contagious as enthusiasm.” —Samuel Taylor Coleridge

“The leader must have infectious optimism “The leader must have infectious optimism. … The final test of a leader is the feeling you have when you leave his presence after a conference. Have you a feeling of uplift and confidence?” —Field Marshall Bernard Montgomery

“Make it fun to work at your agency. … Encourage exuberance “Make it fun to work at your agency. … Encourage exuberance. Get rid of sad dogs who spread gloom.” —David Ogilvy

5. All Organizations Need the Golden Leadership Triangle.

34. Leaders Are … in a Hurry

The Urgency Factor: LEADERS … have a distorted sense of time. (E. g The Urgency Factor: LEADERS … have a distorted sense of time. (E.g.: Rummy thinks he asked months ago … it was the day before yesterday.)

35. Leaders Focus on the SOFT STUFF!

“Soft” Is “Hard” - ISOE

Message: Leadership is all about love Message: Leadership is all about love! [Passion, Enthusiasms, Appetite for Life, Engagement, Commitment, Great Causes & Determination to Make a Damn Difference, Shared Adventures, Bizarre Failures, Growth, Insatiable Appetite for Change.] [Otherwise, why bother? Just read Dilbert. TP’s final words: CYNICISM SUCKS.]

“Ph.D. in leadership. Short course: Make a short list of all things done to you that you abhorred. Don’t do them to others. Ever. Make another list of things done to you that you loved. Do them to others. Always.” — Dee Hock

The “Job” of Leading.

36. Leaders Know It’s ALL SALES ALL THE TIME.

TP: If you don’t LOVE SALES … find another life TP: If you don’t LOVE SALES … find another life. (Don’t pretend you’re a “leader.”) (See TP’s The Project50.)

37. Leaders LOVE “POLITICS.”

TP: If you don’t LOVE POLITICS … find another life TP: If you don’t LOVE POLITICS … find another life. (Don’t pretend you’re a “leader.”)

38. But … Leaders Also Break a Lot of China

If you’re not pissing people off, you’re not making a difference!

39. Leaders Give … RESPECT!

Sara Lawrence-Lightfoot, Respect “It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say.” Sara Lawrence-Lightfoot, Respect

Amen! “What creates trust, in the end, is the leader’s manifest respect for the followers.” — Jim O’Toole, Leading Change

40. Leaders Say “Thank You.”

“The two most powerful things in existence: a kind word and a thoughtful gesture.” Ken Langone, CEO, Invemed Associates (from Ronna Lichtenberg, It’s Not Business, It’s Personal)

“The deepest human need is the need to be appreciated.”—William James

41. Leaders Are … Curious.

The Three Most Important Letters … WHY?

42. Leadership Is a … Performance.

“It is necessary for the President to be the nation’s No. 1 actor “It is necessary for the President to be the nation’s No. 1 actor.” FDR

“My life is my message.” Gandhi

“You can’t lead a cavalry charge if you think you look funny on a horse.” —John Peers, President, Logical Machine Corporation

43. Leaders … Are The Brand

“You must be the change you wish to see in the world.” Gandhi

44. Leaders … Have a GREAT STORY!

“A key – perhaps the key – to leadership is the effective communication of a story.” Howard Gardner Leading Minds: An Anatomy of Leadership

Leaders don’t just make products and make decisions Leaders don’t just make products and make decisions. Leaders make meaning. – John Seely Brown

Introspection.

45. Leaders … Enjoy Leading.

Whoops: “Great speech, Tom, but you missed the most important point.”

46. Leaders … KNOW THEMSELVES.

Individuals (would-be leaders) cannot engage in a liberating mutual discovery process unless they are comfortable with their own skin. (“Leaders” who are not comfortable with themselves become petty control freaks.)

47. But … Leaders have MENTORS.

The Gospel According to TP: Upon having the Leadership Mantle placed upon thine head, thou shalt never hear the unvarnished truth again!* (*Therefore, thy needs one faithful compatriot to lay it on with no jelly.)

48. Leaders … Take Breaks.

The End Game.

49. Leaders ???:

“Leadership is the PROCESS of ENGAGING PEOPLE in CREATING a LEGACY of EXCELLENCE.”

“ ‘It’s only business, not personal’ … IT ALWAYS IS PERSONAL.”

“LEADERS NEED TO BE THE ROCK OF GIBRALTAR ON ROLLER BLADES”

50. Leaders Know WHEN TO LEAVE!

#2: L25

The Passion Imperative: The Leadership25

The Basic Premise.

1. Leadership Is a … Mutual Discovery Process.

“Ninety percent of what we call ‘management’ consists of making it difficult for people to get things done.” – Peter Drucker

“I don’t know.”

Quests!

Organizing Genius / Warren Bennis and Patricia Ward Biederman “Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best.” “The best thing a leader can do for a Great Group is to allow its members to discover their greatness.”

Yes!!!!!!!!!!!!!!!!! “free to do his or her absolute best” … “allow its members to discover their greatness.”

The Leadership Types.

2. Great Leaders on Snorting Steeds Are Important – but Great Talent Developers (Type I Leadership) are the Bedrock of Organizations that Perform Over the Long Haul.

3. But Then Again, There Are Times When This “Cult of Personality” (Type II Leadership) Stuff Actually Works!

“A leader is a dealer in hope.” Napoleon

4. Find the “Businesspeople”! (Type III Leadership)

I.P.M. (Inspired Profit Mechanic)

5. All Organizations Need the Golden Leadership Triangle.

The Golden Leadership Triangle: (1) Talent Fanatic … (2) Creator-Visionary … (3) Inspired Profit Mechanic.

The Leadership Dance.

6. Leaders DO!

The Kotler Doctrine: 1965-1980: R. A. F. (Ready. Aim. Fire The Kotler Doctrine: 1965-1980: R.A.F. (Ready.Aim.Fire.) 1980-1995: R.F.A. (Ready.Fire!Aim.) 1995-????: F.F.F. (Fire!Fire!Fire!)

7. Leaders Re-do.

“If Microsoft is good at anything, it’s avoiding the trap of worrying about criticism. Microsoft fails constantly. They’re eviscerated in public for lousy products. Yet they persist, through version after version, until they get something good enough. Then they leverage the power they’ve gained in other markets to enforce their standard.” Seth Godin, Zooming

8. Leaders … LOVE the MESS!

“I’m not comfortable unless I’m uncomfortable.” —Jay Chiat

9. Leaders Are … Optimists.

Hackneyed But None the Less True … LEADERS SEE CUPS AS “HALF FULL. ” Hackneyed But None the Less True … LEADERS SEE CUPS AS “HALF FULL.”* *Martin Seligman /Learned Optimism

10. Leaders FOCUS!

“To Don’t ” List

“I used to have a rule for myself that at any point in time I wanted to have in mind — as it so happens, also in writing, on a little card I carried around with me — the three big things I was trying to get done. Three. Not two. Not four. Not five. Not ten. Three.” — Richard Haass, The Power to Persuade

You = Your Calendar (Period.)

Calendars do not lie. (Period.)

11. Leaders … Send V-E-R-Y Clear Signals!

If It Ain’t Broke … Break It.

12. Leaders … FORGET!/ Leaders … DESTROY!

Forget>“Learn” “The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.” Dee Hock

13. BUT … Leaders Have to Deliver, So They Worry About “Throwing the Baby Out with the Bathwater.”

“Damned If You Do, Damned If You Don’t, Just Plain Damned “Damned If You Do, Damned If You Don’t, Just Plain Damned.” Subtitle in the chapter, “Own Up to the Great Paradox: Success Is the Product of Deep Grooves/ Deep Grooves Destroy Adaptivity,” Liberation Management (1992)

14. Leaders Make (Lotsof) Mistakes – and MAKE NO BONES ABOUT IT!

Fail. Forward. Fast. –High-tech Exec

15. Leaders Make … BIG MISTAKES!

“Reward excellent failures. Punish mediocre successes “Reward excellent failures. Punish mediocre successes.” Phil Daniels, Sydney exec (and, de facto, Jack)

Impact.

16. Leaders … Make Their Mark / Leaders … Do Stuff That Matters

G.H.: “Create a ‘cause,’ not a ‘business.’ ”

“I never, ever thought of myself as a businessman “I never, ever thought of myself as a businessman. I was interested in creating things I would be proud of.” —Richard Branson

17. Leaders … Have a GREAT STORY!

“A key – perhaps the key – to leadership is the effective communication of a story.” Howard Gardner Leading Minds: An Anatomy of Leadership

Leaders don’t just make products and make decisions Leaders don’t just make products and make decisions. Leaders make meaning. – John Seely Brown

Talent.

18. When It Comes to TALENT … Leaders Never Compromise!

PARC’s Bob Taylor: “Connoisseur of Talent”

19. Leaders Don’t Create “Followers”: THEY CREATE LEADERS!

“I start with the premise that the function of leadership is to produce more leaders, not more followers.” —Ralph Nader

20. Leaders Give … RESPECT!

Sara Lawrence-Lightfoot, Respect “It was much later that I realized Dad’s secret. He gained respect by giving it. He talked and listened to the fourth-grade kids in Spring Valley who shined shoes the same way he talked and listened to a bishop or a college president. He was seriously interested in who you were and what you had to say.” Sara Lawrence-Lightfoot, Respect

Passion.

21. Leaders … Openly Display Their PASSION!

BZ: “I am a … Dispenser of Enthusiasm!”

“Nothing is so contagious as enthusiasm.” —Samuel Taylor Coleridge

22. Leaders Are … in a Hurry

“If things seem under control, you’re just not going fast enough “If things seem under control, you’re just not going fast enough.”—Mario Andretti

The “Job” of Leading.

23. Leaders Know It’s ALL SALES ALL THE TIME.

TP: If you don’t LOVE SALES … find another life TP: If you don’t LOVE SALES … find another life. (Don’t pretend you’re a “leader.”)

24. Leadership Is an … Authentic Performance.

“You must be the change you wish to see in the world.” Gandhi

“My life is my message.” Gandhi

25. Leaders … Open the Spigot …

“Beware of the tyranny of making Small Changes to Small Things “Beware of the tyranny of making Small Changes to Small Things. Rather, make Big Changes to Big Things.” —Roger Enrico, former Chairman, PepsiCo

“You can’t behave in a calm, rational manner “You can’t behave in a calm, rational manner. You’ve got to be out there on the lunatic fringe.” — Jack Welch

#3: LShort

Re-imagine Leadership for Totally Screwed-Up Times: The Passion Imperative.

Start a Crusade!

G.H.: “Create a ‘cause,’ not a ‘business.’ ”

“Beware of the tyranny of making Small Changes to Small Things “Beware of the tyranny of making Small Changes to Small Things. Rather, make Big Changes to Big Things.” —Roger Enrico, former Chairman, PepsiCo

“A key – perhaps the key – to leadership is the effective communication of a story.” Howard Gardner Leading Minds: An Anatomy of Leadership

Make It a Grand Adventure!

“Ninety percent of what we call ‘management’ consists of making it difficult for people to get things done.” – Peter Drucker

“I don’t know.”

Quests!

Organizing Genius / Warren Bennis and Patricia Ward Biederman “Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best.” “The best thing a leader can do for a Great Group is to allow its members to discover their greatness.”

Yes!!!!!!!!!!!!!!!!! “free to do his or her absolute best” … “allow its members to discover their greatness.”

Insist on Speed & Excellence!

The Kotler Doctrine: 1965-1980: R. A. F. (Ready. Aim. Fire The Kotler Doctrine: 1965-1980: R.A.F. (Ready.Aim.Fire.) 1980-1995: R.F.A. (Ready.Fire!Aim.) 1995-????: F.F.F. (Fire!Fire!Fire!)

“Reward excellent failures. Punish mediocre successes “Reward excellent failures. Punish mediocre successes.” Phil Daniels, Sydney exec (and, de facto, Jack)

Dispense Enthusiasm!

BZ: “I am a … Dispenser of Enthusiasm!”

“Nothing is so contagious as enthusiasm.” —Samuel Taylor Coleridge

“You must be the change you wish to see in the world.” Gandhi

New Economy Biz Degree Programs MBA (Master of Business Administration) MMM1 (Master of Metaphysical Management) MMM2 (Master of Metabolic Management) MGLF (Master of Great Leaps Forward) MTD (Master of Talent Development) W/MwGTDw/oC (Guy/Gal Who Gets Things Done without Certificate) DE (Doctor of Enthusiasm)

15 “Leading” Biz Schools Design/Core: 0 Design/Elective: 1 Creativity/Core: 0 Creativity/Elective: 4 Innovation/Core: 0 Innovation/Elective: 6 Source: DMI/Summer 2002

Hardball: Are You Playing to Play or Playing to Win Hardball: Are You Playing to Play or Playing to Win? by George Stalk & Rob Lachenauer/HBS Press “The winners in business have always played hardball.” “Unleash massive and overwhelming force.” “Exploit anomalies.” “Threaten your competitor’s profit sanctuaries.” “Entice your competitor into retreat.” Approximately 640 Index entries: Customer/s (service, retention, loyalty), 4. People (employees, motivation, morale, worker/s), 0. Innovation (product development, research & development, new products), 0.

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“Most executives have no idea how to add value to a market in the metaphysical world. But that is what the market will cry out for in the future. There is no lack of ‘physical’ products to choose between.” Jesper Kunde, Unique Now ... or Never [on the excellence of Nokia, Nike, Lego, Virgin et al.]

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“Strategy meetings held once or twice a year” to “Strategy meetings needed several times a week” Source: New York Times on Meg Whitman/eBay

New Economy Biz Degree Programs MBA (Master of Business Administration) MMM1 (Master of Metaphysical Management) MMM2 (Master of Metabolic Management) MGLF (Master of Great Leaps Forward) MTD (Master of Talent Development) W/MwGTDw/oC (Guy/Gal Who Gets Things Done without Certificate) DE (Doctor of Enthusiasm)

Have you changed civilization today? Source: HP banner ad

New Economy Biz Degree Programs MBA (Master of Business Administration) MMM1 (Master of Metaphysical Management) MMM2 (Master of Metabolic Management) MGLF (Master of Great Leaps Forward) MTD (Master of Talent Development) W/MwGTDw/oC (Guy/Gal Who Gets Things Done without Certificate) DE (Doctor of Enthusiasm)

New Economy Biz Degree Programs MBA (Master of Business Administration) MMM1 (Master of Metaphysical Management) MMM2 (Master of Metabolic Management) MGLF (Master of Great Leaps Forward) MTD (Master of Talent Development) W/MwGTDw/oC (Guy/Gal Who Gets Things Done without Certificate) DE (Doctor of Enthusiasm)

“When assessing candidates, the first thing I looked for was energy and enthusiasm for execution. Does she talk about the thrill of getting things done, the obstacles overcome, the role her people played—or does she keep wandering back to strategy or philosophy?” —Larry Bossidy, Honeywell/AlliedSignal, in Execution

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“You can’t behave in a calm, rational manner “You can’t behave in a calm, rational manner. You’ve got to be out there on the lunatic fringe.” — Jack Welch

Importance of Success Factors by Various “Gurus”/Estimates by Tom Peters Strategy Systems Passion Execution Porter 50% 20 15 15 Drucker 35% 30 15 20 Bennis 25% 20 30 25 Peters 15% 20 35 30

“In Tom’s world, it’s always better to try a swan dive and deliver a colossal belly flop than to step timidly off the board while holding your nose.” —Fast Company /October2003