Infrastructure, Data Center & Managed Services Proud to be part of. Infrastructure, Data Center & Managed Services

Overview Asset Management & Messaging Endpoint Security Management We can manage all your assets from a single console Sophisticated CMDB solution Expertise in AD, Exchange clusters and migration to the cloud Software license compliance across the globe for over 100K employees Endpoint Security Management Gold Partner with Cisco for firewall implementation Global Partner with Palo Alto for firewall implementation. Currently managing over 25000 endpoint devices for customers Sophisticated security monitoring for security events Global End-Point security and Patch Management using single console Datacenter Services & Performance Tier 3 Data Center 24/7 NOC Monitoring and analyzing data from Splunk logging services Scheduling and Managing Applications/Database backups CPU, Memory Utilization Monitoring Database utilization Monitoring Network Bandwidth Monitoring Performance Monitoring Server & network Administration Managing 5000 virtual servers over 900 physical machines in multiple data centers around the world Skilled in Unix and Windows platforms along with most virtualization and storage technologies including IBM , EMC, HP and Dell Global Helpdesk Tier 1 and 2 24/7 Helpdesk Ability to remote control into your users machines for support and installation issues Very accustomed to large clients with globally diverse work-force

Service Portfolio – 130 Engineers DATA CENTRE INFRASTRUCTURE INFORMATION SECURITY VIRTUALIZATION BACKUP & DISASTER RECOVERY NETWORKING INFRASTRUCTURE MANAGEMENT END USER COMPUTING

What makes us different Real Time CIO dashboard with complete visibility into operations Automations using tools and platforms Global foot print in Europe, US, Japan, China and India Global Delivery Model reduces TCO by enabling right-shoring 4 M approach- Monitor, Maintain, Manage and Mentor Skilled resources across multiple technology platforms Experience of managing IT infrastructure of Multi Billion dollar group

Case Study – Integration of a $2 Bn acquisition Overview We integrated the infrastructure for one of our largest acquisitions We added 20,000 employees and 2000 servers to our infrastructure from over 20 countries Improved coordination between vendors and partners Quick ramp up and ramp down of resources to ensure better utilization Key Features Implemented SAP Migrated to Palo Alto firewalls Managed service model for Infrastructure projects 24/7 Global support to users from offshore location Highlights Quick ramp up and ramp down Non-critical tasks moved offshore Reduced overheads Better utilization of internal IT resources Annual Recurring savings of Euro 2,265,143 Euro 225,534 savings in License cost Over 20 projects completed. 12 in progress

Case Study – Ransomware Response Overview Over 1800+ computer systems of Client’s infected within 6 hours. Demanded nearly 1 mill Euro as ransom and may have increased. MIND team successfully prevented any production & data loss and implemented mitigating measures to prevent any such attack in the future Our response Special 24/7 Task Force formed within 2 hours Route Cause identified and gaps plugged No Encryption-No downtime reported Highlights Worked along with CERT-IN, Forensic Professionals & vendors 40+ days of continuous and collaborative efforts by 24 teams 0% Production downtime across over 35 locations All critical IT systems recovered within 2 days 0 security incident reported in last 6 months

Next Steps Most clients have issues around their Active Directory implementations Group policy can be a nightmare if not implemented properly Let our experts provide you with a written report of what you need to do in your environment to make it seamless and secure

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