Wi-Fi On The Go 9/17/2018

Overview With Pocket Wi-Fi, there’s no need to search for nearby wireless networks when you leave your home or office. You can connect up to 10 devices for easy access to the internet, and stay productive and entertained when on the road. Color display gives the user fast and easy access to the SSID/password information, along with estimated data usage guide.

Why Do You Need Wi-Fi To Go? No more sacrificing your phone’s voice capabilities to use it as a hotspot. Longer battery life; plus, save your phone’s battery. Share 4G LTE speeds with up to 10 Wi-Fi enabled devices, including most laptops, tablets, portable gaming systems, and cameras.

Getting Started Getting Started Using your Pocket Wi-Fi for the first time is easy! Take the mystery out of the set up process by reviewing the ‘Getting Started’ guide below. Getting Started

Features Provides mobile broadband internet access wirelessly. Removable battery with up to 8 hours use time and 200 hours standby time. Use up to 10 Wi-Fi enabled devices with one connection. Manage device settings with the easy to use touchscreen or Web User Interface. Easy to set up and use. No software required for Wi-Fi access. Sprint Spark Capable. Hands Free Activation. If the ESN and subscription are in the billing system, the device will program and activate automatically when turned on. Charges via MicroUSB.

Product Overview Who will love Wi-Fi To Go? Anyone who needs convenient access to top speeds for email on the go, or access to social media and video streaming without the hassle and security worries of public Wi-Fi. Anyone who needs to stay productive with projects and work email while out of the office. It’s family vacation time! Keep everyone happy and entertained on those long car rides by connecting up to 10 devices over Wi-Fi, including tablets, laptops, portable gaming systems, and cameras.

Who is the Wi-Fi To Go Customer? Projects Access to applications to help you manage and organize. Communicate with Friends and Family. Always stay in touch!. No Use of Public Hot Spots. Secure Wi-Fi. Use at home/car Go to your home office, backyard, kitchen, family road trip, etc. New Technology Easy to use, small, light weight, good battery life. Technology lovers Kids & Teenagers College students No Internet at Home Moms/Dads with kids in activities

Listening Triggers Customer says… “I like to stream movies and music.” “I tend to use Netflix or Amazon Prime for my shows.” “I am always on the run at work and seldom in my office.” “It’s summer. I am going to a beach house on the weekends and would like to stay connected.” “I am a frequent flyer and spend a lot of time in airports.” “I don’t use public hot spots. I work with important information.” “I am always searching for the NEW technology…” 9/17/2018

Common Objections “I want an air card that is unlimited.” “I stream a lot videos.” “I don’t want to increase my bill.” “I have internet at home.” “I want to find out how much internet usage I will use.“ 9/17/2018

Wi-Fi-only devices Travels frequently Owns a business Attends school Hot Buttons & Pain Points Pain Points Hot Buttons Travels frequently Owns a business Attends school Wi-Fi-only devices Needs secure information Tablet/Laptop are Wi-Fi only and does not want to buy new devices Does not live in an area where internet services are provided 9/17/2018

Solve The Problem “With the Better Choice Plans, you can be unlimited and not be charged overages.” “We can conduct a free bill analysis and offer one of our plans that will give you more VALUE.” “Not knowing how much internet usage one may use can be concerning. We can calculate how much data you use on a monthly, weekly, or daily basis to determine how much you will need.” “Even though you may have home internet service, how do you access your sensitive information on the go? Mobile Broadband is very secure.”

Plans 3 GB/$35 mo. 6 GB/ $50 mo.

Plans 12 GB/ $80 mo. 30 GB/ $110 mo.

Limited Time Special Offer Customers will receive an $8.50 service credit on their monthly bill when they choose a $35 or higher data plan, and purchase a mobile broadband device with Sprint Easy Pay or at full price. Limited time. Service plan credits begin within 3 invoices and continue as long as you own your device and stay active on a participating service plan. Restrictions apply.

Bundling What does bundling look like? Bundling Wi-Fi to go, tablets, or SPC isn’t as hard as it may seem! Listen for clues the customer is giving you, follow up with additional qualifying questions, and then present the BEST solution.

Bundling Scenario A businessman comes in to upgrade his iPhone. You find that he travels often and learn that he is a moderate data user who primarily checks emails on his laptop in between flights and meetings. He typically connects to an open Wi-Fi network wherever he is at the time, but gets frustrated that it is so slow. Based on what you have learned, we can find the best solution for this customer: Perform a plan analysis Upgrade his current phone Discuss the benefits of Wi-Fi on the Go Discuss the importance of protecting his devices with TEP+

Positioning “Mr. Customer, based on what you told me, I recommend you upgrade your phone to ensure you are getting the most out of Sprint’s Network. Also, I strongly recommend you add a tablet to use during your flights and/or at the airport, as well as Wi-Fi to go so you know that you will have fast Wi-Fi speeds, as well as a secure network to work on when on your laptop. That means, today you can get a new phone, a new iPad Pro, and a Wi-Fi to go device (each protected with our Total Equipment Protection) with 12GB of high speed data to share between your 3 devices, which is more than enough for what you told me you use your data for, all for under $200 per month! Let’s get started!” 9/17/2018

Positioning Scripting #1: Rep: “I will be happy to process your bill payment. Will this be for your cell phone service or internet service?” Customer: “This is for my phone, I had no idea you offered internet service.” Rep: “We sure do, what types of devices are you currently connecting to the internet with?” Customer: “I use a laptop and also have an iPad.” Rep: “Would you mind telling me a little bit about how you use those devices?” Customer: “I use the laptop for work emails and occasionally streaming YouTube videos. As far as the tablet, I use it for games for my children.” Rep: “Based on your usage, I would recommend using our Wi-Fi to go for your internet needs. For only $35 per month you’ll get three gigabytes of mobile data, so you can access your email or your children’s games anywhere you use your phone. However, unlike tethering from your phone, you’ll never have to worry about losing a signal due to an incoming call. And the network is secure, so no worries about your sensitive information being stolen.” 9/17/2018

Positioning Scripting #2: Rep: “Mr. Customer I know you mentioned that you only want to go with a new cell phone today, but did you know that with Sprint you can combine your cell phone, home phone, and home internet services? Our solutions provide the convenience of having only one bill combined with the best value in the wireless industry.” 9/17/2018

$40 SPIFF For the month of June, earn a Spiff – What’s In It For YOU? For the month of June, earn a $40 SPIFF on each Wi-Fi to go activations! 9/17/2018

Maximizing your Commission Selling Emerging Products, like Wi-Fi to go helps you maximize total boxes and hit accelerators, leading to bigger commission payouts! 9/17/2018