Cloud nine or cloud over? A balanced view of our move to hosted services Elena Menéndez-Alonso Information Designer, Plymouth University 7 th IGeLU Conference.

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Presentation transcript:

Cloud nine or cloud over? A balanced view of our move to hosted services Elena Menéndez-Alonso Information Designer, Plymouth University 7 th IGeLU Conference | Zurich, September

Outline Background Context Implementation facts –Resources –Timeline Experience Lessons learnt Plymouth, UK Source: Wikipedia E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September

The University 3 E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September th largest UK Higher Education Institution 33,152 students ¹ 1269 academic staff ² 1669 non-academic staff ² Strong regional links Distance learning / mature 9 th largest UK Higher Education Institution 33,152 students ¹ 1269 academic staff ² 1669 non-academic staff ² Strong regional links Distance learning / mature ¹ Source: Plymouth University ² Source: SCONUL Return

The University 4 E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September 2012 Environmental factors –Convergence, site redevelopment –Changes to UK HE Funding –Organisational change Impact and drivers –Stress on resources –Business focus –Student experience –Digital strategy Environmental factors –Convergence, site redevelopment –Changes to UK HE Funding –Organisational change Impact and drivers –Stress on resources –Business focus –Student experience –Digital strategy

The Library 24/7 Library 75+ library staff* 500,000+ Books/e-books* Unique serial titles* 90 Electronic resource packages* Growing e-content provision Supporting the digital strategy *Source: SCONUL Return E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September

Relationship with Ex Libris2004Voyager 2006SFX 2007 Verde MetaLib + Verde 2012Primo 2012/13Alma E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September

Reasons for moving to the cloud 7 Primo integration Savings on licensing and hardware Savings on resources 24/7 technical support Meeting users expectations

Timeline Oct 2011: Primo project kicks off Nov 2011: Voyager 8.1 released Jan 2012: Servers ready, software installed Mar 2012: Primo beta launch E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September

Resources Local team (Plymouth) Several EL implementations Project Office (Hamburg) 1 st Voyager migration Cloud Services support team (Amsterdam) 1 st Voyager migration Voyager engineers (Chicago) E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September

cloud nine Cloud Over 10

E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September DOCUMENTATION

E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September COMMUNICATION

In cloud nine E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September Good performance and stability Less downtime Fewer CRM incidents Project management Great communications and support

E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September Conclusions Watch out for: Documentation –Configuration –Roles and responsibilities Communication It works

E. Menéndez-Alonso | 7th IGeLU Conference, Zurich, September >> thank you <<