SKILL ASSESSMENT OF SOFTWARE TESTERS Case Study

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Presentation transcript:

SKILL ASSESSMENT OF SOFTWARE TESTERS Case Study Learners need endless feedback, more than they need endless teaching. Is your current technical skill assessment capable of doing that?

Evaluating Skill is critical to building Competency! And Knowledge is not Competency! Knowing what / how to do is Knowledge! Being Able to Do it is SKILL! Client feedback about the lack of practical experience of the required skills, even after individuals are trained & certified. Demonstrating application of knowledge is critical. Knowledge based assessments are not adequate. Increasing demand for technical skills in Automation, Scripting, Design, Performance, Security, and other technical areas Non availability of case studies / real time scenarios which are representation of practical work.

MATURITY LIFE CYCLE OF COMPETENCY

WHAT DOES INDIA’s LEADING TESTING SERVICE PROVIDER DO TO IMPROVE THE SKILL OF 15,000+ TESTERS? Engagement Highlights Relationship since 2015 Assessments done 15,000+ Types of Assessment Functional, Automation Testing Tools HP-ALM, HP-UFT, Selenium Clear understanding of skill gaps is the first and critical step to build competency. Benefits Design Skill Based Assessment to provide feedback on their gaps in a real-time scenario. Clear rating and grading of individual role specific skills with documented observations on the work outcome. Schedule, evaluate, grade and provide feedback on proficiency of Skill for their testing team members. Defined Process, Case Studies, Guidelines for technical skills evaluation on advanced and in-demand skills On Time Structured Feedback of results in to enable planning of learning and development activities. Flexibility to Ramp-up and Ramp-down evaluators to suit the demands and without affecting quality.

Organizational Environment ROLE SKILL MAP Skills Set Level of Involvement Position JOB roles Competency Clusters Knowledge Criterion Performance Foundation Lead Specialist Manager Competency Dictionary Career Path Designing Learning Delivering Training Measure & Evaluate Career Planning Goals Mgmt. Staffing Payroll aids Workforce Competencies Unit of Competence Organizational Environment Work Force

HERE’s THE PROCESS Easy & Simple Prepare a role skill map Specify Case Studies & Instructions Candidate submits solution Assessors Review Solution Grading & Feedback Providing feedback on the specific areas of improvement Defining the role, skills, proficiency levels, weightages is the main focus of this step Identifying a real time scenario, providing inputs on the tasks, and giving them directions to submit case studies. Supporting and following up with user for submission of solution. Review of submitted solution vis-à-vis the ideal solution for specific evaluation parameters.

Skill Assessment Areas Where will we be able to help with this solution? Technology Domains 2 3 1 Web Applications Mobile Applications Functional Testing Performance Testing Test Automation Tools Testing Requirements, Test Design, Test Execution, Reporting, Defect Management Performance Scenario Development, Execution, Reporting HP – ALM, HP – UFT, Selenium, JIRA, Cucumber, SOAP UI Rational, Gherkin Industry Domains Banking, Financial Services Insurance 4 5 6 Roles Engineer Continuous Testing Testing Process Test Estimation Agile Methods, Test Driven Development, DevOps, Continuous Testing, Full Stack Testing Testing Process, Testing Lifecycle, Agile Testing, Process Improvement, Standards Testing Estimation, Planning, Tracking, Monitoring & Control, Reporting Analyst Architect Manager

Sample Assessment Flow How does it really look? Role Definition Evaluation Criteria Outputs Name Test Lead Competency Estimation & Resource Planning Skills Test Case Analysis Test Case Points Proficiency Level Level 2 Expected Level Level 2 (60 / 100) General Criteria 10% Understanding & Preparation Documentation Standards Overall Presentation Understandable to end user Test Case Analysis 60% Inclusion of User Interfaces Inclusion of Functions Inclusion of Process Flows Test Case Estimation 30% Knowledge of the Process Validation of Complexity Levels Preparation of a schedule estimate Final Score Card Assessment Report Recommended Learning Expected Activities Understand business requirements provided Understand Test Schedule provided Understand the template for Test Plan Create a Test Plan for the project Inputs Project Document Instruction Manual Test Plan Template Test Schedule Template Procedure for Submission of Solution Evaluation Scale 0 Not applied Attempted Applied / Achieved (50%) Applied / Achieved (75%) Applied / Achieved (100%)

USA | CANADA | INDIA | SINGAPORE | CHINA Interesting? Let us discuss… Pradeep Chennavajhula 860-994-0030 pradeep.c@qaiglobal.com USA | CANADA | INDIA | SINGAPORE | CHINA