9/12/2018 2:48 AM THR2056 Beyond deployment: How IT can inspire, motivate, and drive sustainable adoption Dux Raymond Sy CMO & Public Sector CTO, AvePoint @meetdux | http://meetdux.me © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Why won’t this one fit?

Why Training Alone Doesn’t Work Non-Contextual Unclear Roles Generational Gap What’s In It For Me? Technology Focused

Facilitate Sustainable Adoption Microsoft 2016 9/12/2018 2:48 AM Facilitate Sustainable Adoption 1 2 3 Drive Excitement Facilitate Change Empower and Assist © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Drive Excitement

Business Matters, Technology Doesn’t Financial Gains Expedite Innovation Customer Success $

Consider Typical Business Challenges Common Pain Points Identify Quick Wins Go After Low Hanging Fruits

Facilitate Change

How can I get my work done faster, better, sooner?

How does it all fit together? To begin to form your own business scenarios, consider using the following framework: As someone in… [Team] I want to… [Description of what I want to do] Using [Specific application of the technology] I’ll know this is successful when... [Solutions success measure] As someone in Sales Management I want to have a single version of the proposal that everyone can access and edit rather than emailing different versions around the team Using a SharePoint site to centrally store and share a single version of a sales proposal that my team can edit together using co-authoring in Word and PowerPoint I’ll know this is successful when my sales team can create proposals more easily and therefore have more time to close deals

Communication and Collaboration Journey Yammer Ideation Formalized project Refines solution Presentation of solution Archival Feedback from SMEs Harvests knowledge Shares result Skype for Business Skype call with colleague SharePoint Sites Searches for information Persistent Storage Microsoft Teams Collaborates with team Office 365 Groups Creates a Group and shares document Finalizes result OneDrive for Business Creates a document Outlook e-mail Project Collaboration Proposal Development © Copyright Avanade 2016

Empower and Assist

Deliver Contextual Learning Ensure training is relevant Applicable to their day to day activities Keep it interactive Engage participants to learn Give homework Participants are expected to apply their learnings

Find business scenarios with the Productivity Library We have compiled many Business Scenarios within our Productivity Library to help you discover ways to use Office 365 that can be impactful to your organization. http://aka.ms/ProductivityLibrary

Office 365 Groups Playbook: When Do I Use What? http://avepoint.com/office-365-groups

Let’s Connect dux.sy@avepoint.com @meetdux http://meetdux.me

thank you Ahsante Microsoft Lync 9/12/2018 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session Tech Ready 15 9/12/2018 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.