Customer Obsession… NOW Lyf@allmysons Customer Obsession… NOW Next Generation Sales Strategy.

Anyone can talk big. We deliver. How do we do it? Anyone can talk big. We deliver. Our development team is unique in that it grew up and develops in the real world of moving. Success comes in the form of innovation… a new invention rather than just making today’s solutions better. History of Success in Innovation It’s not about the technology. It’s about creating an amazing experience. Our focus is to deliver an intuitive product that’s easy and ready to use. Smarter Approach We immerse ourselves into the environments of our clients and their transferees. We see, learn, and are inspired to imagine, design, and develop a unique experience. The Art of Noticing It takes lots of caffeine.

Customer Lyf Clarity Control Happiness “A new way to move. Customer Obsession: Making Our Customers Happy.” Seamless, orchestrated customer experience. Realtime feedback and 15 min. commitment to resolution. Customer Care right now, not after the fact. A Sales Differentiator Everything I need to know about my move. Clarity I can make a difference in my move. Control Wow, you make me happy! Happiness

One-way video communication to avoid customer anxiety. Customer Lyf “A new way to move. Customer Obsession: Making Our Customers Happy.” One-way video communication to avoid customer anxiety. Contact Us Seamless, orchestrated customer experience. Realtime feedback and 15 min. commitment to resolution. Customer Care right now, not after the fact. A Sales Differentiator Everything I need to know about my move. Clarity I can make a difference in my move. Control Wow, you make me happy! Happiness

Every Issue Addressed in 15 Minutes or Less Happiness Management A new way of thinking Every Issue Addressed in 15 Minutes or Less :15 Feedback Heard Questions Answered How often is the customer happy and how happy are they when they are? 1 Happiness Count When dissatisfaction happens, how long does it take to make the person happy again? (15 Min. Target) 2 Resolution Time

Serving unhappy customers intelligently Unhappy Response Serving unhappy customers intelligently We predict reasons for unhappiness based on the move’s status. Smart routing gets the issue to the person most able to resolve it. Fallbacks and catch-alls ensure a prompt response regardless of operational conditions. Dashboard Accountability Ashley’s Got This! Movers Late Ashley Resolved!

Customer Lyf Clarity Control Happiness “A new way to move. Customer Obsession: Making Our Customers Happy.” Seamless, orchestrated customer experience. Realtime feedback and 15 min. commitment to resolution. Customer Care right now, not after the fact. A Sales Differentiator Everything I need to know about my move. Clarity I can make a difference in my move. Control Wow, you make me happy! Happiness

Customer Care Lyf Powerful, easy, intuitive, and fun. We’re changing the game. Movers Late Ashley’s Got It! 3:51 Dislikes Price 0:32 Happiness Management See real-time feedback that simplifies quality into a happy or unhappy. Retrospective Comprehensive reporting of past work to hunt down efficiencies and improve. RTC Video Calling People do business with people. Secret Sauce Can’t tell you what that is yet. Feel free to guess. Windows Mac Linux Android iOs Happiness Management Platform

Next Generation Sales Tool Enhances Closing Ratio & Margins My First Template Survey Lyf Next Generation Sales Tool Enhances Closing Ratio & Margins About The Project Live Feedback as a Sales Tool Easy On-Demand Survey Scheduling Step-by-step Needs Analysis Custom-Tailored Preparation Guides Realtime Communication For Android, Apple, & Web Movers Late Ashley’s Got It! 3:51 Dislikes Price 0:32 Advanced R&D Augmented Reality New Home Furniture Placement Estimation tools that Learn and Improve With Use

Cleverized

Processing Time 7 Hours Over 7 Days The Traditional Model 1 Stressed Search 2 Overwhelming Choices 3 Branded and Non-Branded Options Processing Time 7 Hours Over 7 Days 4 Multiple and Invasive Communication 5 Move vs. Moving Experience 6 Emotional Purchase

Processing Time 5 Minutes The Uber-ized Model 1 Simplified Search 2 One Size Fits All 3 None, Minimal, not Relevant Choices Processing Time 5 Minutes 4 Multiple and Invasive Communication 5 Non-Branded 6 Techie vs. Moving Experience 7 Price Driven and Convenience Purchase

The Intelligent, Emotion-Based Buying Platform. Intuitive Quick Search Smart Match Algorithm Moving & Movers Ecosystem – Plug & Play Anonymous Directed Communication Competitive Process People Doing Business With People Emotion-Based Selection

3 Intuitive Quick Search Smart-match algorithm powered by databases filters down to three choices. Enter Address… 3 AMS Proprietary Quoting Engine determines move quote.

Click here to see them compete for your business These are your three most relevant choices. Click here to see them compete for your business Tom John Debbie

Three Pitches Incentives & Offers Anonymous Realtime Feedback Mock up are included Your Score 34 2:15 Anonymous Incentives & Offers Your Score 27 0:32 Their Score 27 TheirScore 34 Realtime Feedback Time-Bound Clever Comparative Emotion Tracking Competitive Scoring 1:10

Sales Platform Plug & Play Sales “The Uber for Salespeople.” 1 5 3 2 4 613 Aventaile Ln. Plano, TX 75023 4 Bedroom – 2678 sq. ft. Quoted Time – 8-10 hours. 2:15 My Score 44 “The Uber for Salespeople.” Score To Beat 52 Stop Driving. Start Selling. Multi-Product & Service On-Demand Salespeople Integrity Rating Network-wide Ranking No Maybes or Callbacks Easy Online Training Wheel Presentation

Final Review You liked All My Sons Best. 13 34 27 Select & Book

We Know Moving Applying Moving Industry Experience to technology. We know the customers, we know the players, we know the game, we know moving, we know home services.

Home Services Experience Expanding the Zillow Lifecycle Moving the customer from closing on their new house to everything they need to make it their home. Realty Experience Move Experience Home Services Experience DotLoop

Monetization Presentation Fee (x3) Success Fee (x1) Powerful revenue source. Presentation Fee (x3) Success Fee (x1) Emoji-Based Advertising (Service Providers)

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